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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I love buying my photo products from B&H. I have Canon cameras for landscape and travel photography, and I come to B&H for most of my camera accessories like filters, tripods etc.
If you need some gear, this is the best place to have anything from photo, audio and video!\
B&H is amazing store even to just to go
I've ordered many items from B&H. Always good service and good equipment. I appreciate the free shipping.
Ordered many items from B&H. They never disappoint! Always deliver what and when they say. Their return policy is great.
The best mail order business bar none! The offer of free shipping is a great bonus! When I need photo equipment, this is the first place I look.
Recomiendo esta página. Todo claro y simple. El detalle, las condiciones de pago, la direcciones todo bien
Una gran companía, confiable y seria.
Muy atentos en el trato y con muchas opciones de compra.
Lo que uno compra, uno tiene, y ademas te mandan la revista con todo lo que tienen y gratis.
B&H has the lowest prices on an incredible selection of merchandise along with great service and free standard shipping.
They have everything you need for photography and the prices are right ( ͡° ͜ʖ ͡°). Shipping is fast, even to Canada, so eh.
Every time I order from B&H, the entire process is easy and prices are very competitive. Even when I have items shipped to Canada, it's simple.
Great selections of product. Price is always reasonable, sometimes lower than other retailers. Fast shipping.
Have purchased many items over the years from B&H. Prices are always competitive, and the knowledgeable staff and customer service can't be beat! Do not hesitate to do business with these people.
Always check for discounts! The best prices all the way. Never disappointed in quick delivery and product always right
Love B&H. I buy all of my major electronics through them b/c of the superior service, easy-to-use website, quick/free shipping, and best of all, no sales tax. Aces!
Been using B&H Photo for over 10 years never had a problem. If its a Nikon product and it fails Nikon will not fix it if its not US made so when buying here check if the product id made in the USA.
When I moved to Florida, I feared minimal access to great photo and video stores. Thanks to internet giant B&H, I no longer worry. First place I jump to online, great reviews, prices and service. Gush...
BH reliably delivers on product information, delivery service, and support. My go-to place for all photography needs.
I've bought thousands of dollars worth of equipment through B&H and it has always been a smooth process.
Having the option to split payments to multiple sources is a great idea. It was really easy to order as well. It was cheaper than Amazon as well. Customer for life!
Never Ever a concern! Great experience each and every time. I have had not 1 problem and I usually order something at least once a week.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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