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B&H Photo VideoReviews 3,787

3.7

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
342
value
353
shipping
346
returns
216
quality
331
This company responds to reviews on average within 0 days

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Wisconsin
1 review
0 helpful votes
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I love buying my photo products from B&H. I have Canon cameras for landscape and travel photography, and I come to B&H for most of my camera accessories like filters, tripods etc.

Date of experience: January 25, 2018
Tennessee
1 review
0 helpful votes
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The best place
January 25, 2018

If you need some gear, this is the best place to have anything from photo, audio and video!\
B&H is amazing store even to just to go

Date of experience: January 25, 2018
North Dakota
2 reviews
0 helpful votes
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Excellent service
January 25, 2018

I've ordered many items from B&H. Always good service and good equipment. I appreciate the free shipping.

Date of experience: January 24, 2018
Arizona
1 review
0 helpful votes
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Best in the business
January 24, 2018

Ordered many items from B&H. They never disappoint! Always deliver what and when they say. Their return policy is great.

Date of experience: January 24, 2018
California
1 review
1 helpful vote
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The best!
January 24, 2018

The best mail order business bar none! The offer of free shipping is a great bonus! When I need photo equipment, this is the first place I look.

Date of experience: January 23, 2018
Chile
1 review
1 helpful vote
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Todo salió bien
January 24, 2018

Recomiendo esta página. Todo claro y simple. El detalle, las condiciones de pago, la direcciones todo bien

Date of experience: January 23, 2018
Uruguay
1 review
1 helpful vote
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Una gran companía, confiable y seria.
Muy atentos en el trato y con muchas opciones de compra.
Lo que uno compra, uno tiene, y ademas te mandan la revista con todo lo que tienen y gratis.

Date of experience: January 23, 2018
California
1 review
0 helpful votes
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Great Company
January 23, 2018

B&H has the lowest prices on an incredible selection of merchandise along with great service and free standard shipping.

Date of experience: January 22, 2018
Canada
1 review
0 helpful votes
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They have everything you need for photography and the prices are right ( ͡° ͜ʖ ͡°). Shipping is fast, even to Canada, so eh.

Date of experience: January 22, 2018
Canada
1 review
0 helpful votes
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Always easy and quick.
January 23, 2018

Every time I order from B&H, the entire process is easy and prices are very competitive. Even when I have items shipped to Canada, it's simple.

Date of experience: January 22, 2018
Massachusetts
1 review
0 helpful votes
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Always awesome shopping
January 22, 2018

Great selections of product. Price is always reasonable, sometimes lower than other retailers. Fast shipping.

Date of experience: January 21, 2018
New York
1 review
0 helpful votes
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Have purchased many items over the years from B&H. Prices are always competitive, and the knowledgeable staff and customer service can't be beat! Do not hesitate to do business with these people.

Date of experience: January 21, 2018
California
1 review
0 helpful votes
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Always the best
January 20, 2018

Always check for discounts! The best prices all the way. Never disappointed in quick delivery and product always right

Date of experience: January 19, 2018
Texas
1 review
0 helpful votes
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Love B&H. I buy all of my major electronics through them b/c of the superior service, easy-to-use website, quick/free shipping, and best of all, no sales tax. Aces!

Date of experience: January 19, 2018
Washington
1 review
0 helpful votes
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Got to Love them.
January 19, 2018

Been using B&H Photo for over 10 years never had a problem. If its a Nikon product and it fails Nikon will not fix it if its not US made so when buying here check if the product id made in the USA.

Date of experience: January 18, 2018
Mary K.
Florida
1 review
0 helpful votes
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When I moved to Florida, I feared minimal access to great photo and video stores. Thanks to internet giant B&H, I no longer worry. First place I jump to online, great reviews, prices and service. Gush...

Date of experience: January 18, 2018
Virginia
1 review
0 helpful votes
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Quality and Service
January 19, 2018

BH reliably delivers on product information, delivery service, and support. My go-to place for all photography needs.

Date of experience: January 18, 2018
Illinois
2 reviews
0 helpful votes
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Top Notch
January 17, 2018

I've bought thousands of dollars worth of equipment through B&H and it has always been a smooth process.

Date of experience: January 17, 2018
Tennessee
1 review
0 helpful votes
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Having the option to split payments to multiple sources is a great idea. It was really easy to order as well. It was cheaper than Amazon as well. Customer for life!

Date of experience: January 16, 2018
Texas
2 reviews
0 helpful votes
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Great Doing Business
January 17, 2018

Never Ever a concern! Great experience each and every time. I have had not 1 problem and I usually order something at least once a week.

Date of experience: January 16, 2018

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States