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B&H Photo Video

How would you rate B&H Photo Video?
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Oklahoma
1 review
0 helpful votes
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B&H Photo is my main supplier of photo, video and other electronic equipment for a few years. They have never let me down, so as long as that holds true; I will not spend time to search for other suppliers.

Date of experience: May 5, 2017
Mexico
1 review
0 helpful votes
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Love the experience
December 29, 2019

It's my go to place when looking for new photography gear. They always have what I'm looking for o at least an alternate option. I've been shopping with them for 8 years now and have never had a bad experience.

Date of experience: December 29, 2019
Tennessee
1 review
0 helpful votes
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Love this place!
November 23, 2017

Great prices, quick shipping, quality merchandise. Love this place. I have purchased several things from B&H and have been pleased with every transaction. Placing an order is quick and easy and it arrives very quickly. Would highly recommend to everyone.

Date of experience: November 23, 2017
North Carolina
1 review
0 helpful votes
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Quick and easy
December 12, 2017

Reviewed and compared products, had a quick online chat, ordered and paid for product all within 10 mins. A first for me! If the free Expedited Shipping comes though as stated, I could not be happier with an online transaction.

Date of experience: December 11, 2017
Oregon
1 review
1 helpful vote
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Rewards
December 13, 2017

I got a surprise holiday gift. I forgot about my reward from a past purchase but then
B & H emailed me a reminder and I wound up buying something for $7.99 w/zero cost to me, including free shipping. Don't believe that you can get something for $7.99 out the door from these guys? Guess again. But if you spend longer than 90 seconds on the web site be prepared to invest a bit more.

Date of experience: December 12, 2017
Wisconsin
8 reviews
35 helpful votes
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Really love the ease of this website and the catalogue they send. Really love the great deals I get, fast shipping, and when I had problems with my orders it was always due to them shipping the item to me in a bag which resulted in the items getting crushed and banged up before I even got to use them. They are good about refund though.
Have ordered several times from them and will continue to do so. Just hope they up their game in shipping because there's nothing worse than seeing your router or your gaming device or memory drive come in so banged up you're afraid to use it!

Date of experience: May 2, 2017
Arizona
4 reviews
0 helpful votes
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Great Company
November 22, 2018

I have ordered several items from B&H Photo Video and have always had a good experience. The products shipped quickly and were received in less time than anticipated. Their sales are great and often priced that are better than anywhere else. Add the free expedited shipping and (in my case) no sales tax, and your purchase has even more value for less cost. I am a very satisfied and happy customer who will continue to shop B&H.

Date of experience: November 21, 2018
California
1 review
0 helpful votes
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I love B&H
December 6, 2019

I'll buy here even if it takes longer to ship than amazon an even if it costs a little more (but it never does). Customer service and knowledgeable people is very important and this is the best I can get since there are no more real camera stores at least where I live. You rock B&H!

Date of experience: December 5, 2019
Connecticut
1 review
0 helpful votes
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I've been buying from B&H for decades. I've lost track of how many cameras (and other optics) I've bought from them for myself and other family members, but definitely more than 10. Reasonable prices, outstanding support, prompt delivery, excellent information and tremendous selection on website, etc. etc. If I have a question about a product I know I can call and talk with someone who has real knowledge. B&H is a truly professional outfit.

Date of experience: January 31, 2019
Maryland
1 review
1 helpful vote
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B&H combines a stellar website, excellent prices, fantastic return policy, and (if you happen to be in NYC) a great store to explore -- all seamlessly put together. They are my first pick when shopping for electronics, cameras, etc. Always a pleasure to see such care & consideration put into a (local, non-chain) business. Thank you, B&H!

Date of experience: December 11, 2017
Poland
1 review
0 helpful votes
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Turrible
May 12, 2021

Terrible, very cheap attitude, I have placed an order I have spent many hours then they confirm the order, after one day the cancel my order, do you know why cuz they understood this product price is going high. But you sent me confirmation of my order, you should be ashamed of yourself, claiming as a big business but acting very poor.
You need to ask yourself, do I want to buy from someone who can cancel my confirmed order without any reason just because the price in the market goes up? Definitely no
The seller respond that they verification dept whose primary purpose is to deter credit card fraud, identity theft in my review is also is wrong cause I have our conversation log in email, they have clearly mentioned cause the price goes very high and we can not replace our item with same price so we had to cancel your confirmed order
Not recommended at all,

Date of experience: May 12, 2021
Henry P. B&H Photo Video Rep
over a year old

B&H Web No: 1074747036 and 1074746900 Thank you for your order and this feedback. We regret your dissatisfaction. Of the four items in this order, one item's price increased, by $10.00. That has nothing to do with the status of your order. Your order was reviewed and cancelled by our verification dept whose primary purpose is to deter credit card fraud, identity theft, and other forms of online piracy. I do not think it is wise to review the details in public but if you are dissatisfied with the explanation you received you can reach out to verificaton@bhphoto.com. -- Henry Posner / B&H Photo-Video

Minnesota
1 review
0 helpful votes
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I wanted a new printer, that was portable. They offered free shipping and a great price. Better than Amazon or Walmart! It was super easy to order, enter my info in less than 3 minutes I was finished. No bumps on the website. Thanks!

Date of experience: July 18, 2017
California
1 review
0 helpful votes
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B & H is a great camera store. I've bought most of my cameras, lens and photo accessories there. Their customer service is real customer service. They are knowledgeable and have always been helpful. They also ship orders right away.

I highly recommend them.

Date of experience: June 5, 2018
New York
1 review
0 helpful votes
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My standard shopping site for all photo supplies: great website, good prices, quick service. Reviews and comments are especially helpful because they are by knowledgeable people who actually know what they are talking about.

Date of experience: September 26, 2017
Massachusetts
1 review
0 helpful votes
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Just the best
May 26, 2018

Reliable, helpful, quick, trustworthy; vast selection. I usually order online, but the store in NYC is an experience and the staff uniformly helpful and friendly. And... they know what they are talking about. Not your typical 21st century experience.

My only problem is I have given them reviews over the years and they still keep asking. Notwithstanding this very minor hiccup, it is a great place to shop..

Date of experience: May 25, 2018
Indiana
1 review
0 helpful votes
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A1
November 16, 2017

Its the jam! Great Customer service, all the gear you could ever want. Great experience
Good pricing, wide variety of product choices and fast delivery. The products are very high quality at reasonable prices

Date of experience: November 16, 2017
Louisiana
1 review
0 helpful votes
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B&H always has what I need when I need it. Prompt delivery. Miss having a real camera store in Baton Rouge with knowledgeable professionals to help. B&H is the next best thing. Gave up on the local Best Buy where the salespeople do not have a clue about the cameras and the memory cards are usually out of stock.

Date of experience: April 24, 2018
California
1 review
0 helpful votes
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The Best
April 16, 2021

B&H is so great. Sometimes one has to wait on the phone to talk to product help - but it's totally worth it. Representatives are so patient and willing to share their knowledge, and want to help. If they don't know the answer, they'll find someone who does.

Date of experience: April 16, 2021
Ohio
1 review
0 helpful votes
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Finding and buying the PA Amp was easy - shipping and payment went quickly. I just hope when the product arrives it meets the specs listed and will fill the job requirements. I'll leave feedback, good or bad with the results. Make me happy and I say very nice things and recommend your site. Burn me, and I burn back with a vengeance.
--- Update ---
Device arrived in a timely fashion. Easy to connect, does what it is supposed to, and has been running for a few months without issue.

Date of experience: December 27, 2017
California
1 review
0 helpful votes
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That was easy!
December 20, 2017

Good price, good process. I hope my wife likes her camera! Certainly made it easy for me to find, and shop around for related items. Definitely will be considering B&H for future electronics purchases.

Date of experience: December 19, 2017

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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