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B&H Photo Video

How would you rate B&H Photo Video?
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Missouri
2 reviews
1 helpful vote
Follow Albert M.
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I've ordered from them for years, even back in the days of magazine ads, and have always been pleased; this time was no exception. Best price of any retailer for a Ubiquiti product, the web site was so easy to use to place the order, even across split credit cards. I'm impressed.

Date of experience: January 12, 2018
Nevada
1 review
0 helpful votes
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Exceptional
August 20, 2017

B&H was recommended by my photography class instructor. They always have what I'm looking for at pricing that beats any of the local electronics stores in my area. I have ordered many things including computers and photography equipment. My orders are always received within a week of ordering.

Date of experience: August 20, 2017
Nevada
1 review
0 helpful votes
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BH is the best. Because they provide a vast quantity of merchandise. I always need to do research to find solutions to problems. There is not better place to go online. The site provides a huge body of knowledge and the staff are always a great asset. Especially with online chats. I'm just entering into product photography. I'm a grad student attending Denver University Online. I should have a Master of Science degree in 2020 and my studio is coming together very nicely. Some really great images are just starting coming out it. I love B&H.

Date of experience: January 24, 2019
Maine
1 review
0 helpful votes
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I have been buying from B&H for over 30 years and cannot remember a single incident where I would rate them less than 5 stars. They continue to live up to the level of excellence that has kept them the leader in their industry for so many years.

Date of experience: May 10, 2017
Maryland
1 review
0 helpful votes
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Never disappointed
March 23, 2020

I rely on B&H for my every photographic need from cameras, lenses and printers to inks, cables, and any other miscellaneous accessory that I can think of. They have never disappointed and have always come thru with a wide variety of stock, expeditious delivery and superb customer service.

Date of experience: March 22, 2020
Washington
1 review
9 helpful votes
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I adopted three girls 23 years ago who were hungry. The cost was above my means. So everything needed to go well that I did. And everything that I purchased from B&H Photo Video went well. For which I am thankful. Quality for the money invested was always there in the products. And value for dollar. I would like to have bought at the extreme high end of technology. But what I did buy met my needs and lasted a long time. And each girl fulfilled her potential and was able to dream again.

Date of experience: May 6, 2020
Oregon
1 review
0 helpful votes
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Tons of information about their products on the website, and knowledgeable staff make the purchase of expensive devices online much more comforting than through other channels. Prices are usually as good as Amazon, but service is way better, and... it's not a gigantic, world-altering behemoth of a company.

Date of experience: April 12, 2020
Australia
1 review
0 helpful votes
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They have top quality products, a wide range, easy to navigate site, quick delivery and meet all my needs. I bought my first SLR camera there in 1991 and have been buying from them ever since. I've always been very happy with their service. I live in Australia.

Date of experience: June 10, 2017
Arizona
1 review
0 helpful votes
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This is the first time I've ordered a "used" camera body from B&H and I look forward to seeing how the product performs. I truly appreciate their return policy but haven't had to use it anytime over the years.

Date of experience: July 30, 2017
Washington
5 reviews
15 helpful votes
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Great Company
September 30, 2017

I have ordered a number of items from these folks and have found them wonderful to do business with. The prices are good and they will even refund the difference if an item goes on sale just after you order. The customer service is good - people are always courteous and good to work with and their technical chat teams are knowledgeable. This is my first stop whenever I need anything photo or electronic.

Date of experience: September 30, 2017
Mauritius
4 reviews
11 helpful votes
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Awesome
May 28, 2018

I'm a regular customer of BH, their prices and customer service is excellent. Never had any issues with them, once their was wrong description but they refunded me my money and told me that I can keep the product.

Date of experience: May 28, 2018
Texas
1 review
0 helpful votes
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I used to rely on Amazon to get electronics, and got burned endlessly. The problem is that (1) many Amazon sellers use Amazon to offload their "class B" stock - items that were broken, returned, refurbished, damaged, etc. And (2) Amazon "bins" similar stock from all sellers. After returning everything three times, I started going to B&H. They are worthy of my trust. And if I occasionally get a bad item, they provide first class support to replace it.

Date of experience: August 28, 2020
Canada
1 review
0 helpful votes
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One of the better places to get film and supplies, the free shipping on larger orders makes it economical. Some items are not available to be shipped however which means that other suppliers are needed to run a darkroom.

Date of experience: September 3, 2017
Idaho
1 review
0 helpful votes
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They usually have every thing you could need but, like most big stores, you're just one of the thousands that shop there daily. You don't get that "we care about your business" feeling that you find in smaller shops.

Date of experience: June 2, 2017
Massachusetts
2 reviews
1 helpful vote
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B&H consistently has the products I'm looking for at a reasonable price. The web site is intuitive to use, suggests items that might go well with something I'm buying, and delivery has been on time and without any problems.

Date of experience: January 3, 2018
Indiana
1 review
0 helpful votes
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Like I said in the subject heading, I am somewhat "new" to these guy as I didn't really get so active in my purchasing until recently. However since last fall, I have ordered a fairly intense amount of equipment and its been pretty darn easy and with all the details clearly spelled out. I sincerely trust these guys to look out for you in the event that something doesn't go quite right as life would have it from time to time. I think that says a lot in these days I think! Thanks a lot B&H! Chad

Date of experience: February 13, 2018
Missouri
1 review
10 helpful votes
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Quick & Easy
October 28, 2020

As always, B&H web site or app makes researching, selecting, and checkout a breeze! I use the 'compare' feature to narrow my selection, then place items in 'my wish list' where I can easily move them to 'my cart' when I'm ready to purchase. As a returning customer, completing my purchase only takes a couple of clicks. Great prices, great selection, easy purchasing, free shipping. That's a winner. Five Stars!

Date of experience: October 27, 2020
Maine
1 review
0 helpful votes
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Reliable, very reasonable prices, serious pro supplier. This is not your bazaar photo dealer who pulls up his tent stakes in the middle of the night! Very professional, handles any inquiries or problems to complete satisfaction. Absolutely top of the list. (note: I am merely a customer, not related to them in any way LOL)

Date of experience: June 5, 2017
California
1 review
0 helpful votes
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B&H Photo has always provided me great service and always operates with the highest levels of integrity. I always trust my dealings with them, and they have never let me down. In particular, B&H is my go-to vendor for specialty items such as special batteries and high-speed camera memory cards. These products are often pirated or re-labeled. An online store such as Amazon provides goods from hundreds of different merchants, and there's no way for me to know if they are selling genuine or pirated merchandise. I want to be certain that I'm getting the correct merchandise, and I trust B&H to deliver. They also have great prices and a sales staff that will answer the phone and answer even very detailed photography questions.

Date of experience: May 24, 2017
North Carolina
1 review
0 helpful votes
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B&H often has products that are sometimes hard to find - film, for example. Also It has made a commitment to their "bricks and mortar" store which assures individual help to the customer as well as local employment. This latter is dost important to the future of jobs and people making a living. Thank you all.

Date of experience: November 20, 2017

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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