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B&H Photo Video

How would you rate B&H Photo Video?
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Michigan
1 review
0 helpful votes
Follow Glenn M.
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I have been shopping here for at least four decades and have never had a single problem- well, maybe one, but a phone call quickly resolved that. Their customer service folks have always been professional and helpful. I never shop the other stores if B&H has it. There's something to be said about loyalty!

Date of experience: June 25, 2017
Washington
1 review
0 helpful votes
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Wonderful service
November 27, 2019

Great selections of computers and prices. Fast shipments, Sales tax refunds. I have made multiple purchases from them, not a problem every time. Latest purchase was discounted an extra $100 after my purchase. I emailed to request that they honor the lower price, and they refunded the difference to me.

Date of experience: November 26, 2019
Spain
1 review
0 helpful votes
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Always the best!
July 2, 2018

Fantastic website and excellent value.
I have always bought stuff from B&H and it is always good value for money.
Highly recommended.
Would like to add that customers should be rewarded with discount coupons online.

Date of experience: July 2, 2018
Turkey
1 review
0 helpful votes
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Best Photo Video Location in States
December 2, 2021

I have been using B&H since 1996. One of my lovely stopovers in Manhattan.
During last 10 years I order also online within States or Internationally.
Nothing was wrong since the beginning.
Thank you B&H

Date of experience: December 2, 2021
Indiana
1 review
0 helpful votes
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This is the first place I look when I need photo equipment, supplies, gear. Then I check the web for better deals. I almost never find a better deal from reputable sources.
A couple of times I have ordered the wrong thing, exchanges have been easy.
Often there are no shipping charges. No tax charged up front so I don't have to ask the IRS for a refund in April. I just pay sales tax based on my state's rules for out of state & online purchases. Great for my business record keeping.

Date of experience: November 9, 2017
Florida
1 review
0 helpful votes
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Excellent website and easy to use. I have been at the NYC store several times and know the expertise of the people working there. Very confident purchasing online. They are my "go to" photography retailer.

Date of experience: June 13, 2019
Arizona
1 review
0 helpful votes
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Always the Best
June 14, 2018

Never one an issue from B&H, from shopping in store, to ordering online, tacking packages, through returning items. They have stellar customer service and I always know I am getting the best price and quality.

Date of experience: June 14, 2018
North Carolina
1 review
0 helpful votes
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I am a professional photographer and have bought from B&H often. I am always pleased with the quality of the product and the shipping. I get annoyed by angry idiots that leave bad reviews because they expect to hit the order button on a computer two thousand miles away; then walk outside three min later disgusted because a magical unicorn has not delivered their products. The End.

Date of experience: January 2, 2018
Michigan
1 review
0 helpful votes
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By far the best and most helpful website on the planet! Precise, informational and easy to follow... hard to go here and not buy something. I live in Michigan and have been buying all my photo needs from B&H for almost 20 years. I have bought new, used and have sold back to B&H photo equipment and nothing in all these years gives me pause at doing business with you. There is not another vendor of any product that I can comfortably say the same whether in person or online.

Date of experience: December 31, 2018
California
1 review
0 helpful votes
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I haven't received my TV yet but on top of having the best prices, B&H offered expedited shopping free of charge. I have purchased from them before and been satisfied with their prompt service and customer care. I would recommend them to friends and family. Thanks for making me feel like a person instead of a number.

Date of experience: August 7, 2017
New Jersey
1 review
0 helpful votes
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I've never had issues with ordering or returns (which are rare). The selection and cost can almost never be beat, so these days I simply start my search for equipment and supplies at the B&H site. 99% of the time, I order from here too.

Date of experience: October 29, 2017
Texas
3 reviews
0 helpful votes
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Long time customer & never think of ordering from anyone else - whether for my business, employer or self! They are always available to answer all questions, never keep me waiting if I call and always go out of their way. Shipping is super fast and have never had any errors or problems. Love Love Love B& H!

Date of experience: June 27, 2017
Florida
2 reviews
4 helpful votes
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Over the years I've bought cameras & equipment from B&H. Excellent in every way. I've also had to return a couple--just not what I thought I needed--and have had great service on that side. You can have total confidence in shopping this very professional store.

Date of experience: January 3, 2018
Georgia
1 review
0 helpful votes
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Almost anything I need or want for photography can usually be found on B&H, and usually at a very competitive price. Their large selection of product, and abundance of information, makes research and purchasing decisions much easier. I will continue to use them as my 'go-to' source for all things photography. P Edwards

Date of experience: July 18, 2018
California
1 review
0 helpful votes
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I love it!
June 24, 2018

I buy all my equipment on B&H for 12 years! I'm a Photographer and love to experiment buying new gear, some times it doesn't work, thats where comes return policy of B&H. No problem to return almost anything. One time I had a problem returning Laptop. This is where they charge restocking fee.

Date of experience: June 24, 2018
New York
1 review
0 helpful votes
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Having dealt with B&H for the last decade at least, I've never had a single issue. Film offerings have expanded to include more films that I'd never find on the shelf of any camera store near me. Consistently been able to supply me with the products I need for my research and workshops.

Date of experience: May 24, 2020
Maryland
1 review
0 helpful votes
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B&H is just great when it comes to customer service and finding items. Very helpful in providing all information you need to placing your order. I have been ordering from them for sometime now and I tell you they are always my number one place to go to.

Rose

Date of experience: August 10, 2017
Mississippi
2 reviews
1 helpful vote
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B&H is a more complete photo site than the other NY house. Long on Customer Service and pricing is comparable. I would rate their used dept a notch higher than the others. But your mileage may vary. -Charles in Louisiana

Date of experience: September 8, 2017
California
1 review
0 helpful votes
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Most trusted store and best prices with no tax and shipping cost. I have been buying from B&H for quite some time and have never had any issues.

One thing would be great if they include return shipping like Amazon.

Date of experience: September 19, 2017
North Dakota
1 review
0 helpful votes
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I've used B&H for many years. Reasons? 1. I always get to talk with someone courteous and knowledgeable. 2. Fair pricing on everything. 3. Up to date stocking on nearly everything. 4. Really fast service and delivery options. 5. They're just nice guys to talk with. (Need marital advice? Call B & H!)

Date of experience: September 25, 2017

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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