business logo of B&H Photo Video

B&H Photo Video

How would you rate B&H Photo Video?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
Follow Smokey K.
Unfollow Smokey K.
Send Message
Share Review
Report Review

Love B&H
February 12, 2018

One of the best co and web sites i used. I have gotten all my stuff here. TV, cameras, printers, scanners, and all Epson supplies. Not doing much know that i am 83. Soon you guys will be losing a good customer. You wanted 100 words so you got it...
Smokey

Date of experience: February 11, 2018
Michigan
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

B&H Photo Video offers the best variety of high quality electronics, great customer service (live chat, email, phone), the reps are quick and knowledgeable and make sure that all concerns are answered efficiently and promptly, the prices are amazing, they offer free 2-day shipping on a lot of orders, and my service with them hast jus been great. I ordered my item like a week and a half ago, it was shipped that same day, and I received it in 2 days new as promised, in great packaging. I was also contacted if my service was adequate and if I had any other concerns. B&H Photo Video is the Premiere Online retailer for electronics. I will definitely be doing business with them again.

Date of experience: May 8, 2017
Louisiana
1 review
0 helpful votes
Follow Walter O.
Unfollow Walter O.
Send Message
Share Review
Report Review

I needed another eyepiece for camera. Didn't know if B&H would be interested in furnishing such a small item. Size and price. Sent email. Returned in two days with search number. I purchased and went ahead and pick out couple more items than normally would not have bothered with at time.

Date of experience: October 27, 2017
California
1 review
0 helpful votes
Follow Carl S.
Unfollow Carl S.
Send Message
Share Review
Report Review

Good for a NY superstore
November 7, 2018

Their website still has problems with iOS, but it's getting better. Prices are good, phone service is better than it ever has been in the past, and shipping and returns are quite good. I like that they stock much more than either of my local camera stores. I use B&H exclusively for big ticket' items.

Date of experience: November 5, 2018
New Jersey
1 review
0 helpful votes
Follow jane c.
Unfollow jane c.
Send Message
Share Review
Report Review

Love this store
June 12, 2018

I buy and sell all my photography gear through this site. Love it! Wish someday I get to be a winner in one of their gift card give away! :) Seriously though, they have the best customer service departments that I have ever worked with and they really do have competitive prices.

Date of experience: June 12, 2018
New Jersey
1 review
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Send Message
Share Review
Report Review

I spent a bit too much time the other night looking through tripods. It was helpful to use their site to compare different tripods, look up alternate reviews online, and still come back to find the cheapest price available here. Would recommend

Date of experience: October 24, 2018
Utah
1 review
0 helpful votes
Follow Walter R.
Unfollow Walter R.
Send Message
Share Review
Report Review

I stick with B & H knowing that their prices are always competitive. I also know that if there is a problem, they will help me solve it. I can find even the most obscure items on their website... I'm too much of a "system freak"... finding even small adaptors, etc.

Date of experience: June 4, 2017
Massachusetts
1 review
1 helpful vote
Follow George V.
Unfollow George V.
Send Message
Share Review
Report Review

A shear joy to order from B&H. A loyal customer over 21 years. When it comes to customer service or returns, there is no equal. Excellent and helpful staff whenever I've needed customer service. Don't bother with any other mail order company as these guys are the only deal in town.

Date of experience: May 9, 2019
Virginia
1 review
0 helpful votes
Follow Merry S.
Unfollow Merry S.
Send Message
Share Review
Report Review

B&H stands out because it is still privately owned and the company carries value to its customers with honest services. When corporations care more about their stock holders than their customers it shows. I have moved off Amazon and onto B&H for all digital product purchases. They have always come through.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
Follow william h.
Unfollow william h.
Send Message
Share Review
Report Review

Many orders over many years. Absolutely dependable. If used equipment is rated, the rating is accurate. I have never been disappointed. Honest, useful help on line and in store. Thanks and kudos to B & H.

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
Follow Rico R.
Unfollow Rico R.
Send Message
Share Review
Report Review

Quick and easy
November 2, 2021

The website was laid out perfectly, found what I needed and made it very easy to purchase. I also liked that it was about 20-30 dollars cheaper than Sweetwater. 2 day free delivery didn't hurt either.

Date of experience: November 1, 2021
Rhode Island
1 review
11 helpful votes
Follow Joe F.
Unfollow Joe F.
Send Message
Share Review
Report Review

I've been shopping at B&H Photo & Video for several years; they have a huge selection of photo, video and consumer electronics. Their website is very easy to navigate and their search function works great! Their prices are very competitive and they often run sales deals on the products that people want. My orders always arrive in excellent condition; packed very well, no crushed product boxes. Their service has always been great and I will continue to buy from them for as long as they maintain these high standards.

Date of experience: November 26, 2020
Texas
2 reviews
6 helpful votes
Follow Keith E.
Unfollow Keith E.
Send Message
Share Review
Report Review

I've ordered new and used from B&H over the years with plenty of details about what's in the box and quick shipping. However, this time, what was included was not comprehensive or even minimal under the product description of used items. But, short on time before traveling, and with the promise of free expedited shipping, I ordered anyway. Four business days later, my delivery had still not left their warehouse. With only 2 day before I left, and a call to B&H, they did find and overnight the merchandise. But, that gave me no time to learn and use the product before traveling. So, I'm probably going to continue ordering from them, but I'll be a little cynical about their "expedited" shipping.

Date of experience: June 30, 2017
Illinois
2 reviews
0 helpful votes
Follow Vlad V.
Unfollow Vlad V.
Send Message
Share Review
Report Review

A great place to shop for professionals and photo/video enthusiasts. They have big variety of equipment that will work for you, no matter if you are the beginner or professional. Detailed description of each item will help you make sure you get the right equipment. Always fast shipping and you get your order in 2 day. I have bought 3 full frame cameras, 4 lenses, a drone and lots of accessories. Never had any issues. Highly recommend B&H Photo Video

Date of experience: December 20, 2019
California
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Send Message
Share Review
Report Review

REALLYFORREAL
December 8, 2020

I've been dealing with B&H Photo Video since "Pre-Digital Video Daze." They have consistently had the lowest prices and the highest service. The greatest thing, even though I had been in the business for over 45 years, I still have questions about the technology, like all true professionals do, and they always have the answers... or will certainly get me in contact with someone who does. Why? Because informed customers, are satisfied customers. I really look forward to the day when this pandemic is over, so we can all get back to attending the NAB Convention and the personal service meet and see meetings in their booth. Yah, I'm happy with my relationship with B&H.

Date of experience: December 6, 2020
New Jersey
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

GREAT Experience
August 20, 2018

I just ordered a new Wide Angle lens for my camera to replace an older damaged lens. As always, ordering from the internet site is easy and a terrific experience. Can't wait to receive this items and get back into my business of Real Estate Photography.

Date of experience: August 20, 2018
Illinois
1 review
0 helpful votes
Follow james b.
Unfollow james b.
Send Message
Share Review
Report Review

Reliable and honest
January 11, 2021

B&H Photo has always provided fair prices and reliable service to me. They are helpful if there is a problem with an order or you just have a question about an item. Some of their pop-up ads are quirky and funny.

Date of experience: January 11, 2021
New Jersey
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Send Message
Share Review
Report Review

After years away from photography - and B & H - am happy they are so straight for ward and reliable. Glad I've used B and H for other purchases as well. But this one has just added to my excitement over "getting back into photography." Thank you.

Date of experience: November 6, 2017
Spain
1 review
0 helpful votes
Follow Rocco S.
Unfollow Rocco S.
Send Message
Share Review
Report Review

It was easy to ship purchased items from USA to Canada and pay with a Canadian dollar Credit card and a Bermuda billing address. Many sites get confused. Bad news is I would have paid more for expedited delivery and there was no option. 4-9 days is not very useful

Date of experience: May 22, 2017
Georgia
1 review
0 helpful votes
Follow Guillermo L.
Unfollow Guillermo L.
Send Message
Share Review
Report Review

I like BH website, how is organized and I like 2 special features, Credit card express check out and the login system. Ive been using this site for more than 3 years. This review is real nobody call me. Dont hesitate to use it also telephone service is quite good.

Date of experience: May 7, 2019

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
This company does not typically respond to reviews