On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm 71 and definitely out of shape, but I had no problem following the exercises. I used 3 lb hand weights instead of water bottles.
I've been pleasantly surprised at the amount of activity this program offers me. I enjoy all of it so far. The model I watch in each of the workouts is just right. The back ground music, the counting, the instructions, and the moves are all easy to follow and more importantly, I can feel the different range of motion making a difference already and I only started 6 days ago!
Exercise is great has give me more mobility for my age group
This app has everything you need in one place - it's an entire workout program, meal plan, and more. There's TONS of options for specific dietary needs. Regarding the workouts, there's also tons of options, and plenty of choices with no equipment needed. Additionally, the videos walk you through every move. It's fantastic! What a great, wholistic approach to creating a healthy lifestyle!
I love that this app reminds me to track my calories and water intake. I wish there were more strength training videos instead of everything just being bodyweight. I do like the shortness of the videos and that I can choose to do more if I feel like it. However, I wish that it would track when I do more than one video.
Simple, easy to follow, not stressful at all. I have enjoyed the app so far.
I'm a few days in, and even though the exercises only go for a short time each day, I can feel the tension in my body releasing from places I wasn't aware I held tension in before.
The exercises given are amazing. I feel the burn in all my body. I'm loving it. I have three little ones and to be able to fully workout in a limited amount of time and space and feel the burn is amazing!
Love the programming offered. Paced right with the ability to control faster or slower. The add on's to extend the workout are a plus!
A recent holiday abroad showed me just out of shape and overweight I had gotten. Being 65 I knew I had to start slow. BetterMe did that for. Easy exercise that didn't hurt my body but got my heart rate up. This is something I can stick with.
I absolutely love this app! It is very helpful in beginning my mornings with positive energy
I love the workouts they are really helpful. I hope we can connect the app to Apple watch. Also i wish there was a meal plan within the training plan.
All over the app is great and has other helpful features
I love this app. The exercises are perfect for me - someone who's re-starting working out after a few years of barely doing anything consistently. I also love how the meals are broken down into carbs/proteins/fats after I enter them so I can see exactly where I need to change my eating habits. My only negative is the price. After these 28 days are up, I don't know if I'll continue with this program because $38+ per month is a bit much.
Overasket effektiv merker forandringer og bedring i diverse følelser i håndleddet og albuene
I love it. I'm glad that is easy to do. And that I don't forget to do them :)
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe