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BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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Love the app. Easy to use! Calorie log has a ton of stored information which makes logging easy!
Like the title I wrote it was just easy so simple to do and I'm the type of person that can get quite frustrated with things but not here it was just easy.
A step by step process to improve flexibility and increased core strength. Weight loss will come in time but the prime goal is flexibility and strength.
So far very good I'm not very motivated but I'm improving
I've done 3 days so far, and it's really good! Sometimes you can be skeptical of an app and whether it's actually going to do anything working out from home, but I'm pleasantly surprised!
You can feel it working for sure, and I love that you do the warm up and cool down after, so so important! I'm loving it!
While only using this app for 3 days I can already tell this is exactly what I needed!
I had to answer a lot of questions so that the program could give me personalised exercises. The exercises take about 10 to 15 minutes daily, so it is easy to integrate them in your life.
The app started out wonderful… but after a while I wasn't even able to open the app anymore. (It also means that I wasn't able to stop my payment) But I thought the app does NOT WORK so they won't charge me… they will see this! It's a joke money was gone. So I reached out to just pay me back because if they would look in my schedule, they would see that I never did a lesson! Because every time something was up, blockages, some disturbing… WAS NO FUN AT ALL to use the app like that! So I reached out to them to just refund me because I got sick of the way the app worked. (or did NOT work at all/ or always updating) Just have some decency and pay people back when you see they are not using the app. And I also can't open it! It's to sad when someone has trouble with the app you let them pay! That's not okay! I know I should've reached out faster or in the beginning, my bad total blame. But as a company you should also understand that this is an error on your side!
Sorry I didn't reached out earlier. But it's just a small thing to look at my profile and you would be able to see that I only used it a week! And that was because of the difficulties I had.
Follow up!
EVEN AFTER TELLING THEM I CAN NOT OPEN THE APP THEY STILL ASK ME TO OPEN IT! JUST CANCEL!
This is making me so much more confident! Pushing me in just the right way!
It's like having a personal trainer at home with you. I think the Somatic workouts could have better preparation time allotment but it does its job without a doubt.
The exercise programs are easy to follow and are fun to do which makes it an easy plan to stick to.
Everything is straightforward and easy to use. You can customize whatever it is you are looking for or need help with.
It's just what I needed to kickstart myself. Doesn't require too much time, or space. I am enjoying it.
Not usually a joiner. I used to be in shape and am embarassed I am most comfortable working out in a chair. Having said that, I enjoyed the excersizes and found my joints creaky and my forehead getting a little moisture at the end. I'm doing this for the next three months.
Only first week in but the diet which as great choices coupled with the exercise make an excellent challenging experience. If you need more exercise, not feeling challenged enough just go for more the option is there if you're ready.
Feel more energy and
Enjoy soft movements
Like a relaxed soft dance
So far I am pleased! The program is easy to use and easy to follow.
Only on Day 3 and it's honestly a perfect fit for me. Father of two rambunctious girls….I needed something that was attainable but still delivered the right pace and energy I could sustain.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe