On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love this app it's helping me so much! I have such a good time doing my daily workouts. I love that I can set reminders for myself
This is great and really easy to understand and follow. I love that you can pause the workout if you need a little longer to figure out the move.
Love the short workouts. Recovering from a knee replacement to get me going in all exercises.
So far I have really enjoyed this app. It reminds me that I need to exercise and gives some great articles about how to develop new habits
I didn't realize how much of a workout you get for just that short time. I did fill it.
I am loving this so far. It's not too much and at the end of each workout it ask how you feel about it. This is such a great app.
The first few days it took a little bit for the app to get to know me + what I could handle. I would do a workout and not really feel like I did much. The more I do, the better it gets! As a busy mom of 2, I hardly have any time to workout, so I love squeezing in a quick workout while I can!
The exercises are generalised and not appropriate for everyone. I have a broken hip which is healing but still uncomfortable and arthritis in my shoulders and neck. I did the first day's exercises the best I could. They didn't seem too bad at the time though I couldn't get myself into the cross-legged position obviously. Following morning I can't describe the searing pain in my neck. I am waiting to see an osteopath to put me back in place. Bravo! Exercises not taking into account different needs for different individuals. I don't recommend this app. Also I only signed up for the trial period for 3 months but I see afterwards that an annual renewal is automatically billed.
So far so good I'm loving my meals and workout plans I may stick around longer
I've only had it for a few days, but I am already feeling better. I have more energy and I look forward to the workouts!
I love not having to search for my own workouts…and not needing equipment. Best part of all: I know I'm getting a good workout cause I'm sore!
Working out is not a part of my normal routine, however I'm actually enjoying the workouts! I really like the videos, and the timer line on each exercise is very helpful. A good friend and I are challenging each other, and this is an easy way to stay consistent with our goals.
They have so many different options for diets and exercises to not only fit your body type but your schedule as well. I've loved the experience so far and can't wait to keep at it.
Better me has great work outs! The best part is you can do anywhere! It's a great option if you find it hard to get to the gym.
Me and my husband are doing it together and we love it. We're out of shape and this is a great way to start
Jestem zadowolony. Fajnie jakby można ją było zsynchronizować z Google Fit
I'm already noticing a difference I love it. It is kind of addicting it's really fun to do these workouts.
Workouts are easy to follow
Love the variety of workouts
App is easy to use
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello Diana! Thank you for your feedback. We are really sorry to hear about your experience and the discomfort you’ve felt after trying the exercises. Your health and comfort are so important to us. We want to learn more about your situation and make things right. Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, Team BetterMe