On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm on day 6 and I feel amazing. I dropped 5 pounds I'm sure due to bloating since my diet was very poor. This app has helped me with my daily exercise, diet, track my steps and water intake. It's not annoying harassing app either, they give you everything you need to push yourself to your full ability. I love this app.
I have been interest in doing Pilates for a while but the cost was always prohibitive. I really dislike buying a membership to something that I end up not using! I found BetterMe while researching Forbes best/recommended pilates list and it was ranked #1! I can see why. The program not only gives you easy to follow excersizes, but meal plans and food tracking, coaching, and so many more workout programs than I can count! Biggest plus: it's easily affordable. I LOVE BETTERME!
I've always had a problem with gaining weight and being consistent but with this program seeing the trainer on screen actually showing you workout and then can chose your own music to play in background. I've been consistent and that's a first. Also can log in calories and water intake which keeps me on point. Wow amazing app wish I found it before!
The workouts are great easy to follow. I like that there is very little rest time in between exercising.
I LOVE the chair yoga series. I've been doing my workout twice daily and adding an extra workout or two. The workouts are just right for me and easy to follow along. I feel more flexible and stronger!
Honestly I love how it's not insanely to much but u can still fell the work out
I have been on other exercise programs, but this one has interested me to stay and complete it. The chair Yoga is just what I needed. I can't afford the entire month right now but I will come back when I can. I can feel the difference. Thanks!
Just getting started. Hope to see improvement. I would like to get back into shape and feel better.
Very nice app. I liked very much, you can do a bounce of stuff
I have several old injuries and am very pleased that I can do this program! I have slipped discs in my neck and have to be careful with the neck exercises. So far the plan has been excellent. I really like that I can keep account of all my food, keeps me accountable for all my snacking.
In a busy and chaotic life sometimes simple and easy is best. I don't want or need a million options to learn something new. Just a basic and effective workout finished in 10-15 minutes and I can move on with my day.
The exercises are definitely for beginners
And there are sooo many more to choose from after the 28 day challenge is complete
I would suggest finishing the 28 day challenge first but you don't have to
Awesome……. Great workout! Can't wait until tomorrow
I am on Day 3 & so far am having a great experience! The app is easy to use & the exercises are easy to follow. It's nice that the base is a short 15 minute circuit. That is easy to commit to every day! Today I'm going to hit the button that will allow me to do more!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe