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BetterMeReviews 27,007

4.7

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From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


+125
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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
553
value
609
shipping
250
quality
516
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
7 helpful votes
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Not pleased at all
April 20, 2020

I Subscribe to the program just for 2 minutes they took $47 from me And the They refused 3 refund the money. At there website it says $4 per month but they took worth of one year

Date of experience: April 20, 2020
BetterMe S. BetterMe Rep
over a year old

Hello!

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe

Washington
1 review
9 helpful votes
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This app is complete scam. This company is very deceptive. First, they persuade you to download the "free trial" which immediately results in charges to your credit card. I am now out $100 since it charged my Paypal account $10 per week (yes... per week!) for something I never even used. BEWARE. DO NOT DOWNLOAD THIS APP or you will be sorry you did... and YOU WILL BE OUT A LOT OF MONEY.

Date of experience: July 27, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!
We apologize for this inconvenience.

Please contact us at care@betterme.tips and we will do our best to help you.

Kind regards, Team BetterMe

New York
3 reviews
8 helpful votes
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Scam
July 23, 2019

I Tried to download as it stated it was a FREE APP and they charged me $128.99! I want my money refunded ASAP!

Date of experience: July 23, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!

We would be happy if you could text us at care@betterme.tips. Our team will gladly help you with your request. Do not hesitate to reach us.

Kind regards, Team BetterMe

AE
1 review
7 helpful votes
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Zero customer service
January 11, 2019

I downloaded the app, I didn't even chance to try one exercise. My credit card was charged the full amount, 12 months. I e-mailed them 6 times, left them feedback 3 times, they didn't event get back to me. Zero customer service.

Date of experience: January 11, 2019
BetterMe S. BetterMe Rep
over a year old

Hello!

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe