On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been looking for an app to help me get fit and tone and stretch my body in ways that help and not hurt me. I love this program and it's easy to keep track and is pushing me to make the steps I need to be a healthier me!
I feel more motivated than ever thanks to BetterMe! It's not overwhelming and it is so easy to navigate! Thank you
The only negative point is that you can't connect any watch, only the betterme one. But over all, it's a good app.
Wonderful experience, its a great learning experience for every one, everyone should try this for their well being
I signed up on the long weekend to begin on Monday - first long weekend of the summer & I needed a recharge - checked into some aspects yesterday & today - I'll be on track soon - thank you for checking in 😊
Supportive and easy practices for new beginners This app can be helpful for you to control your weight and health
I was skeptical at my very beginning but once I started training daily, I realized this plan was perfectly customized with my needs, physical condition and the time I really have during my day for a work out.
I recommend it without a single doubt, this worth the money (btw it's absolutely not expensive!)
I really loved that you have multiple program training, for moms, for the gym ect. The aplication is very easy to use
I love the program so far. Workouts well explained and easy to follow.
I don't want to lose much weight I just want to be trimmer and stronger
It's been an amazing journey this was my first time doing Pilates in my life and bettermeapp is a big plus I'll come here to show my results so far so for now I'm giving 4 star just because I ddnt finish my program yet 🥰🥰🥰🥰
Short workouts that I can fit into my daily routine. The reminders also help me to set aside some time to prioritise my health and wellbeing
Ho preso un pacchetto pilates da pochi giorni ma vedo che è strutturato molto bene anche per chi, come me, è un principiante. C'è la possibilità di scegliere se fare un allenamneto con o senza attrezzi, l'allenamento nel video è seguito passo passo e sembra fattibile. Inoltre c'è la funzione per poter programmare la tua settimana di allenamenti, cosa davvero utile
So far it's been a wonderful program with lots to offer! My only complaint is the cost. The discount at the beginning makes it worth it, but from then on it gets quite costly, especially when factoring in additional purchases, apparel, etc. If prices went down even just by a small percentage, it would be wonderful. A great program like this to improve yourself shouldn't only be for the rich or those who need to make a great sacrifice just to participate. Again, everything has been wonderful, I just want more people to have the opportunity with a cheaper option.
Loved the app really thought there should be a few more extreme workout practices for overweight beginners
I love how the platform is set up. It's easy to use. The exercises are also easy enough for beginners. I really needed help getting motivated to start working out and this is really helpful!
I really like the chair workouts. Easy on the knees and I'm surprised my how effective the workouts are
By far the best app. Very user friendly and provides an insane about of help with weight loss. My favorite part is the meal ideas which are ideas, they provide ingredient list as well as step by step instructions.
After just a few days of using Better Me, I am already feeling more active and energized! Definitely heading in the right direction with my health and my goals I am aiming for!
Just what I needed to start my journey towards my better self. It help keeping focus and the training sessions are accurately shaped round my needs
Must try, it's so easy that one can really work and make the best of it. I have finished 3 days, but must say the way videos work are really helpful. I have asked my fried to try it, even he got the best of it. Truely a good app to work on your body.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello James! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Please be kindly informed that we offer different pricing plans. Unfortunately, we were unable to find your account by the email address you provided to us here. Please contact us at care@betterme.world when you have a chance. And our team will gladly answer all your questions and find a solution. Kind regards, team BetterMe