On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I found the service to be very helpful and user-friendly. The features are intuitive, and I had a positive overall experience
Better has a very well developed app, which is useful for beginners!
Having ordered my Pilates kit, I am still waiting for it to arrive :)
It's disappointing that I can't pair a smart watch to the app to track everything. I know I will not manually enter it as it takes too much time.
Absolutely love everything I unpacked in my essentials kit! Brightly colored and very durable! Everything was beyond my expectations. Thank you so much!
I like that the workouts are a bit different every day. Keeps it interesting. I also like the accountability that comes from tracking streaks and push notifications and by having paid for the service. I wish, though, that they wouldn't keep asking me to spend more money. Also wish they'd say, "okay this next part of your workout is gonna be a challenge"
It's very good and I enjoy working at my pace. I have just started working on the routine that will fit into my day.
Nagyon jók a gyakorlatok. Kezd javulni a kezem. De még nagyon az elején tartok.
I did not realize how deconditioned i am but feel even only after a few days that i am receiving a positive benefit..
I wanted no weights workout plan and an app to track it for me. Peloton had all the individual classes but no "program".
I have just started the program, but the exercises are enjoyable and not too hard, and I like getting reminders to exercise and drink water.
Boa... ja tinha visto antes mas nao me interessei... agora sim
I feel easily to use the app and follow the exercise everyday. Great experience so far, been thinking if I should sign this up for my mom to practice exercise too.
I have been sedentary for a lot of years now, I was a professional swimmer during my high school days, but right after y got into college, I started being sedentary. Now I have a good job but I don't exercise, so I am obese. I used this decision because these exercises are for people like me who are out of shape but want to get back in the game!
My fasting time are great so far need more chance to see the results
I am really enjoying the BetterMe experience. I've only done the Pilates workouts, but my muscles feel tighter and I am seeing definition already.
The app is easy to use, I love the AI for log my calories and the articles are helpful. But I find the cost a little bit pricey
I'm on a weight loss journey and as well loooking to gain muscle, few days in with BetterMe and it's looking bright. Absolutely loving it and will see it through!
I am a healthy relatively fit person. I had already been working out in training. This is a great compliment to the work. I've already been doing for many years and a new challenge!
I love the variety of workouts they provide and how easy and affordable it is to sign up.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Hello Judy! Thank you so much for sharing your thoughts with us. We completely understand how important seamless tracking is and appreciate your honest feedback as we work toward enhancements that better comprehensive daily use. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe