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Better Business Bureau
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Better Business Bureau

New Jersey
3 reviews
1 helpful vote
Follow john h.
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I have had very good experiences with the better business bureau. They actually check to make sure that a consumer is writing a review for your business or at least a person who sought services with your company. They try to weed out reviews businesses leave for themselves and defamatory negative reviews competitors and third party or spiteful individuals may leave by asking for actual evidence! What a concept!

Google, yelp and other review services need to catch up.

Date of experience: March 24, 2019
Michigan
34 reviews
54 helpful votes
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While I liked the service, but I do not like their overly-cautious policy that they edit your review (often censoring certain phrases and even links by replacing things with "****") for their "Any privacy rights", as that is too inclusive since even mentioning a person's name that is known to the public gets revoked.

Date of experience: March 16, 2019
India
1 review
0 helpful votes
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Hellow guys please do not buy anythng from this website its a fake website as i have ordered 1 thing on march 18 and then few days back i saw that there is no order which i placed they debited that amount such a fake website and m still waiting fr my product if my product wil not come i wll sue your company as i have all the screenshots available i wish i could have rate you guys 0

Date of experience: March 29, 2019
Ohio
81 reviews
35 helpful votes
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Great Job!
April 1, 2023

The BBB does a fantastic job in helping consumers.

If for some reason they can't assist with an issue they always follow up and will refer you to the appropriate entity.

Date of experience: March 31, 2023
New York
26 reviews
98 helpful votes
Follow CHRIS W.
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The Better Business Bureau AND MOSTLY ALL of the so called " consumer advocate " agencies are basically a complete waste of time! They have no REAL power and they will not help you to get a refund. They only send out emails to the company that you are complaining about. If the company REALLY cares about helping the consumer, then they will help and work out any problems. However if you are dealing with a scam company they will completely ignore the emails or simply deny that they are at fault. These scam companies know that these agencies are useless! A WORD TO THE WISE! If you have a complaint against a company, the very first thing that you should do is to contact your bank and get a refund / charge back against the company. Depend completely on your bank and NOT these " consumer agencies "!

Date of experience: April 29, 2020
New Jersey
1 review
0 helpful votes
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Great quality
April 3, 2018

I love My shirt, washes up nice and is very soft, I would definitely order from them again, I also got it sooner than I thought I would, I bought it because My Grandson's name is on it, he has Cystic Fibrosis

Date of experience: April 3, 2018
Canada
3 reviews
5 helpful votes
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You can look at my review of wish.com, posted the same complaint at bbb.org. Basically, Wish.com lured me into buying some 2$ items, then suddently substracted 139$ from my bank, claimed it was turned into wish store credits, then blocked my account. I posted this on bbb.org and a even tho wish.com responses were clearly contradictory and meant to save time without any intention to resolve the issue, and even tho there's thousands of people and class actions accusing wish.com of contraband, deceitful description, fraud... well a "Rodney Taylor. - Dispute Resolution Specialist" from bbb.org closed my complaint claiming wish.com tried to resolve the issue in good faith... Heck, wish.com was pretending to give facts about what happened during the exchange of responses on bbg.org and in the end, just before Rodney T. Closed the complaint, wish.com asked about the order number... They claimed the were trying to fix the issue without even knowing what is what about and the bbb.org shut it down before I could answer. That's evidently corruption if you ask me.

Date of experience: January 17, 2021
Maryland
16 reviews
39 helpful votes
Follow RICHARD D.
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I have mentioned this before on this website about online review site in general and NOW I am going to focus on the Washington DC "Better Business Bureau"! It is DISCRIMINATELY CENSORING posts about certain businesses that I have submitted complainant reviews of DESPITE STATING in my online account that they HAVE been posted! But wherever they are in the BBB's website cyberspace, they are NOT with the OTHER posted reviews of ALL OTHER posters! I finally checked the reviews today about ALL the businesses in DC that I have posted about and the March 3,2020 ONE-STAR review about George Washington University Medical Faculty Associates neurology clinic; and the June 1,2018, April 22,2018, and the April 10,2018 reviews about the Target store are NOT POSTED!

For the SECOND time I have emailed BBB questioning them for the reasons of this discrepancy and am STILL AWAITING an answer. BUT I will NOT wait to post BAD reviews about BBB anymore!

Date of experience: March 12, 2020
New York
2 reviews
3 helpful votes
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Refused lock in price
October 2, 2023

You're better off throwing your silver in a wishing well and making a wish. Offered me $1700.00 less.

Date of experience: October 2, 2023
California
1 review
0 helpful votes
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I will definitely purchase from them again The product was exactly as promised and delivery was quick
Mike Mc

Date of experience: March 19, 2018
Alabama
1 review
0 helpful votes
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Solid rock fencing
May 23, 2022

They did a great job installing the new gate on my fence. They picked my gate up at hardware store. Put it together. Installed it in a timely manner.

Date of experience: May 23, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing
May 11, 2018

I was very pleased with my order and the time it was shipped. It was the first time that I ordered from the company and I was amazed.

Date of experience: May 10, 2018
New York
16 reviews
82 helpful votes
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Great site for checking the validity of businesses. Easy to use, non intrusive and overall trustful website.

Date of experience: February 23, 2021

Overview

Better Business Bureau has a rating of 3.5 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Better Business Bureau ranks 118th among Consumer Protection sites.