• Updated review
Since this original review, I've had TWO MORE complaints against Pay Pal. In BOTH case, they refused to give me a refund. I immediately contacted the Better Business Bureau and suddenly Pay Pal came to their senses and quickly gave me a refund! If you have any problems with this company always contact consumer agencies. They will help you!
“Is pay pal becoming a SCAM?”
• Previous review
A few weeks ago l purchased computer software which did not work on my computer. L immediately removed it on the same day that l purchased it and requested a refund from the company. They completely ignored my emails and refund request. L filled a claim through the pay pal resolution center. L expected to EASILY WIN this claim. WRONG! Pay pal claimed that l must have MORE EVIDENCE to win my case! And that l needed a THIRD PARTY VERIFICATION! This so-called proof that l needed to win my case was impossible because this software company ignored all of my calls and emails. Ln the past, when l filed claims with pay pal, l EASILY WON with absolutely no problems. Now suddenly l need A LOT MORE PROOF to win my case? What happened to pay pal's BUYER PROTECTION? Ls this just becoming B. S.? What am l paying my pay pal FEES for? L had to handle this situation myself by contacting my bank and issuing a charge back claim which l won. Lf pay pal pulls this crap again with any of my future complaints l will cancel my account with them. Right now, my opinion is YES pay pal is a scam!