I ordered a pair of Jeans a month ago. I still have not yet received them. I sent three emails and not one person has responded!
I think they have good business running and also I like the items they sell. I got a pair of leggings and they fit good I also like the customer service.
First off I ordered two pairs, but when the delivery service notified me shipment was out it said one pair. Second, I paid $20 for express 4 day delivery (which was offered through ups/fedex) and I was notified over a week later that my shipment is on its way through DHL (not UPS/Fedex). So over a week later I get notification that I will receive my order "before end of day". By 8p.m., it had still NOT arrived, so I called DHL and they informed me that "before end of day" means up until midnight! If a delivery man rings my door as late as midnight... I'm not open ring the door! So by that night around 9p.m., I received notification that my package was delivered... NOT to me! I try calling the phone number to Best Yoga store but you can't speak to a live person. I email them and they said I need to take it up with the delivery service. I put in a claim to delivery service but basically DHL says I need to take it up with the sender for resolution. I have not gotten a response from Best Yoga store regarding a refund as of yet! I paid $151 and have not received anything let alone a response! I now took it up with my credit card company. Don't do it and risk your money, you will only be frustrated!
First of all this site does not openly say that the delivery can take from 10- up to 20days. The TRACKING NUMBER they gave was impossible to track. NO ONE ANSWERS the phone. I thought I got scammed and called the bank to cancel my card. However, the oder finally ARRIVED AFTER 30 DAYS. I ordered leggings and workout jumpsuit. The quality is so pour! It looks like it was made for 3$ in 3min! Material is not stretchy, it STARTED TO SAG IN THE KNEE AREA, the SEAMS are CRICKET and have threads sticking out of them. THE SIZE DO NOT MATCH. I ordered both in S. However, legging came too big(I would say, they match M size more then S) and the seams on them ripped as soon as I put them on. If these clothes fall apart not even hardly moving in it, what would happen if I worked out in it?!
Placed my order on the 1st of February, paid for them to be here in 48 hours, it is now the 12th and they havent been shipped yet. KATE MORRISON whoever that is says they ran out of the size I ordered last week, I ordered 12 days ago and they should have been here before they ran out. Then KATE MORRISON wants me to send her my measurements to make sure I get the size I want, I ordered the size I wanted thank you. Its just a scam of a company, nothing she says make sense, just lie after lie. Wont give me money back just a joke of a company.
Scam, scam, scam... Operates out of a motel in Las Vegas Nevada selling Chineese sweatshop knockoffs of thier stolen store designs and picture. Content
Bought this as a New Year gift for my wife. She totally loves these pants. She has already worn it several times. It's her favorite.
They are soft, convenient, protective and fit like a glove, well made, and great fitting. Perfect pants for my Halloween attire. Comfy.
I purchased 2 pairs of the same pants in different sizes as I wasn't sure if they came up true to size. I didnt like either of them so started the return process well! They not only do not give refunds they also in effect do not exchange either. They give you some $#*! and bull story about it costing the customer too much to post them back so tell you to keep them and they'll send you a code to order something else. However the code is only the cost of the manufacturing the items ie. I spent £116 on the 2 pairs of pants the code they gave me took about £55 off the cost of 2 new pairs of pants. Leaving me with a total of £61 to pay for the 'exchange!' of 2 pairs of pants for 2 pairs of pants yeah! Go figure!
I am going back and forth on email with someone called Kate who like a broken record keeps repeating the fact I get to keep the 2 pairs of unwanted pants and I can gift them to someone. That's very kind of you Kate to make me a generous gift giver but nah! I'd like my £61 back in pants if not cash thx!
Steer clear! Of this unscrupulous store!
. it's actually for real... i wear mine and am right now... amazing service and good quality. Sweet lady i dealt with. I ordered a large fits perfect
My husband gifted these pants on my birthday. I loved them and it looks fabulous on me. Wow, such a nice product from Best Yoga Store.
My husband gifted these pants on my birthday. I loved them and it looks fabulous on me. Wow, such a nice product from Best Yoga Store.
I have ordered 2 pairs of pants after waiting 2 months they were both so small(using the size chart). And of course can't get a refund!
I was gallantly surprised at the quality and fit of these leather pants. And they're pretty comfortable too.
You can actually do yoga wearing these pants. I feel so comfortable doing yoga in them. Great product!
The material is very soft and they provides me a perfect shape. This looks so stylish and are very comfortable. Oh, I love these pants.
Why won't the return my email or calls? I wanted to ship to N. California, but they wouldn't call me back.
These pants look great online but smell like harsh chemicals and cheaply made! Do not order! They do not refund.
Answer: The item took well over a month to receive. As another customer stated they smell absolutely awful. They do not fit properly and as another customer stated, I also contacted them for a refund, they told me no refund on sale items, and I don't know if you noticed but I certainly did, more than 90% of their items are "sale". They offered me to keep the pants I don't like and they will give me a coupon code to order more at cost and I would get another free bracelet worth $20.00 for my inconvenience. Like really, they think they are doing me a favour here. I told them to keep their coupon code and their cheap fifty cent bracelet. They are a complete scam. I can't believe I paid $110 CND for absolute junk!
Answer: They're going to make you send it back to China... lol
Answer: No you cannot. Read their return policy carefully.
Answer: Good luck... you wont receive any help from the company, customer support or the contact number. Only when they received threats of canceling my order, seeking legal advice and taking legal action against best yoga store, did I finally get my order processed and completed/shipped and a tracking number. Pretty sad actually. They tell you your order will be processed, shiped and at your doorstep with their "flatter fitting apparel". Be prepared to not be Ble to speak to an actual person. With one customer service rep saying "we are answering/taking as many calls as we can" when it clearly states on ANY option you choose on their automated service that you will not be put through to a customer service rep. Any question you ask will be skirted around by responding with a screenshot of a BULL$HI+ review from one of there "MORE THAN SATISFIED &HAPPY CUSTOMER". I didnt realize this but if you go to their website, look at their jeans with the built-in hiney trainer... On the pictures showing the back side of the pants, zoom in on the tag that is on the x belt loop. You will clearly see that over 50% of the jeans they are using to show their product, isn't their product at all. I dont want to mention the other companies name but it. Starts with an F and rhymes with eddy. So is B. Y. S and Buddha Exclusive sister stores to the competitor's company? Kind of like rosegal and the other 52 names that they call the store? Is it so you dont really know that you will be ordering from that store if you have had a bad experience with them? Eg. Cheap quality clothing, sizes waaaay too small or orders that took 6mos to be shipped to you? With best yoga store have a close look at their advertising pictures e, you will specifically see this in a number of the pictures. Try the picture of the light blue denim photos. Just make sure you are looking at the skinny denim jegging or jeans with the built in hiney trainer. The store that sells them is called Best Yoga Store, but on Facebook it is 'Buddha Exclusive' and the name on the jean tags are of their competitor (starts with a F and rhymes with eddy). Some pictures are labelled with a best yoga store tag/logo, and others are not even their logo and tag on the models... they will brag in their reviews and on social media about how they are so much more affordable than that company. And the competitor's price is $200.00 per pair of pants. But their damn product is priced at the exact same price, only difference is that they are ofering theirs witb a 75%off promotional discount that will "only be available at that price over the holiday weekend". Which isnt true. At all. They remain being sold at the "sale price" so it voids their return policy, because you cannot return any item of clothing that was offered with a discount. Sure, you can do an exchange but you are definitely going to pay for it... Probably by paying more than your child sizing, cheap quality knock off pants to have them shipped back. Then, if you dont want to pay the 70$ + to return them, they are so kind as to offer a further discount 15% (or whatever it is) to buy a new pair so you can wait ANOTHER 6months to receive your purchase... Also states that the product is sold and shipped from California, USA and offers customers Worldwide shipping. However, on the tracking page for B. Y. S... shows that my product is coming from 2 product coming from China. So either B. Y. S is affiliated with the competitor store and made to loom like a different vendor because they want to sell more items. If you 'think' you are not wanting to pay $200.00 for the real product than you definitely going to think the same pair that is sold pretending to be a knock off, that is advertised to look exactly the same at 75%off the original price. I have yet to receive my package but I will update my review when I receive the items I bought.
Answer: LMFAO. I'VE WAITED OVER 8 WEEKS AND STILL HAVEN'T GOTTEN IT. FILED CLAIM WITH PAYPAL
Best Yoga Store has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Best Yoga Store most frequently mention customer service, return policy and total scam. Best Yoga Store ranks 51st among Yoga sites.