No invoice with my order, for a return do I just submit a piece of paper with instructions ? No return address either

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No invoice with my order, for a return do I just submit a piece of paper with instructions ? No return address either

asked by Sherry R. on 1/14/19

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candace b. on 4/18/19 · Answer 1 · 2019-04-18T06:29Z

candace b.

on 4/18/19

Good luck getting any help regarding a return. This company just tries to sell you more clothes and ignores requests for returns.

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Jeni F. on 4/5/19 · Answer 2 · 2019-04-05T10:00Z

Jeni F.

on 4/5/19

That's because they don't accept returns. They tell you to keep the product and they send you a code to buy something else from tgem. HOWEVER the code is only for half the price you paid for your item/s.
I spent £116 on 2 pairs of yoga pants they sent me a voucher for £55 so to 'exchange' to another 2 pairs of pants I have to add £60!! Not quite an exchange in my book. Complete crooks!

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No invoice with my order, for a return do I just submit a piece of paper with instructions ? No return address either

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