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No invoice with my order, for a return do I just submit a piece of paper with instructions ? No return address either
asked by Sherry R. on 1/14/19
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Good luck getting any help regarding a return. This company just tries to sell you more clothes and ignores requests for returns.
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That's because they don't accept returns. They tell you to keep the product and they send you a code to buy something else from tgem. HOWEVER the code is only for half the price you paid for your item/s.
I spent £116 on 2 pairs of yoga pants they sent me a voucher for £55 so to 'exchange' to another 2 pairs of pants I have to add £60!! Not quite an exchange in my book. Complete crooks!
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