I ordered the pants over 6 weeks ago. All I get is BS about shipping. They spend a tremendous amount of money on advertising but don't deliver the product. I ordered an XXS prior to this and I got delivered a small.
I ordered two items - high-waist black jeans and grey leggings. The quality was appalling, unfinished seams, loose threads throughout the garments, buttons hanging by a thread. I am annoyed with myself for not checking that these clothes were indeed made in the U.S., but made the assumption they would be of exceptional quality given the very high price tag. Furthermore, having ordered the same size in both: one pair is exactly 10" longer than the other. One pair looks like it's fallen out with my socks and the other looks like its's trying to suffocate them!
I pride myself on not falling for scams, but it seems I have here.
6 weeks later I still haven't received the leather leggings I ordered and am receiving numerous spam emails from the company each day, including 'closing down' etc.
If I could rate 0 stars, I would. Took 2 months to get my pants. Pants do NOT fit according to size chart. The pants smell awful! And when I emailed the company for a refund, they said no, mainly because I would have to pay the shipping costs back and it would be too expensive (like they're doing me a favor). They did say I was more than welcome to regift my pants.
DO NOT buy from this company.
Actually, if you're still interested in this product after reading all the reviews, I have a size medium laying around I would be more than happy to get rid of.
Terrible customer service. Terrible product in comparison with Freddy jeans. No lift built in the inside like Freddie's. Items missing from order. Won't reply to email. Had to get my credit card to freeze the transaction. Blocked me from writing a review on Facebook.
Took months to receive and had to write various emails to receive them... very very expensive for regular leggings!. Terrible quality, material and nothing like the sales photos. When I emailed the company about the quality I received no response. Basically you can buy about 10 pairs of same quality ( if not better) leggings for the price You pay for these. Don't do it!
1. Paid extra for faster shipping, only to be informed AFTER my purchase that they were 8-10 days behind in shipping
2. Received product that did not fit anywhere CLOSE to my size. I wear a size 6 (US) and ordered a Medium (in accordance with their size chart). The pants delivered couldn't even fit a small child.
3. Their return policy is non-existent! I asked to return them, only to be informed that it would be at my own expense to ship the product back to CHINA.
4. They offered me a ridiculous coupon code to order more product (at cost), and said I could keep the pants that don't fit and "gift them to a friend".
I would NOT recommend purchasing anything from this store!
I wish I could give a zero star. The item took well over a month to receive. As another customer stated they smell absolutely awful. They do not fit properly and as another customer stated, I also contacted them for a refund, they told me no refund on sale items, and I don't know if you noticed but I certainly did, more than 90% of their items on their website are "sale". They offered me to keep the pants I don't like and they will give me a coupon code to order more at cost and I would get another free bracelet worth $20.00 for my inconvenience. Like really, they think they are doing me a favour here. I told them to keep their coupon code and their cheap fifty cent bracelet. They are a complete scam. I can't believe I paid $110 CND for absolute junk!
Avoid, zippers did not stay up - cheap. I did return my items and have the proof that the parcel was delivered but I do not get the refund as they claim they never received the parcel. I have their signature that they have received it. Total scam!
This company has the worst return policy! They will not let you return for exchange for a different size! Be very careful! Read the fine print on return policy. Also, pants have a terrible smell to them! Pants smell like rotten fish!
They do not make their clothing in the US. It is all from China. It took over 4 months for my pants to arrive. Poor quality and you can not return it even though they lead you to believe you can when you purchase.
Not refund for items sold out. Not replying for large amounts of times disgusting customer service.
Still waiting for refund and return details for items not as described. Poor customer service avoiding refund on items sold out.
You will receive mass produced crap from China that is NOTHING like to the pictures.
When you try to return them you will be told no as they'll 'get lost in the mail' and will not be given a return address. This is illegal under distance selling laws.
I opened a case with PayPal, and was given a returns address in Morocca! I sent the substandard item back but I am still waiting for my refund.
Kate Morrison has been reported to the Federal Trade Commission and will hopefully go out of business due to covid 19
Terrible rip off company. The clothing is not US sizes, these clothes are tiny. Then once you FINALLY receive, they refuse to refund or exchange them. Instead they tell you to keep the items you have and purchase more your size at cost! Seriously, why do I need to keep the items that do not fit and pay another $40 a pair to maybe get my size? Ridiculous. Stay far away from Best Yoga Store.
Total scam and crooks! Will not except returns they are based in China! They will not allow you to return for various bull$#*! excuses and reasons! The real company name is (Kali Phony). The real company address provided to me by PayPal is as follows: 1 Rue Aralia Bloc K. Secteur 11 Hay Riad Rabat, Rabat ******* MA.
Very, very poor quality. Threads hanging out everywhere. Had color-spots on it. Button fell off when I unpacked it the first time. Smells unhealthy chemical but you cannot wash it. No good fit. The company does no refunds (they say they would do if the item was not on sale, but everything on this site is on sale...). As others already said: don't get fooled! If you read carefully, you will find out: The good reviews are bought and fake! Do not order here!
I got mine in 5 days to Ireland, I have to say service was fab lots of emails to let me know what was happening with the package... Thank you Kate.
As to the pants I bought 3 pairs, 2 leather and 1 jeans these are the most comfortable gorgeous pants I will live in them this winter.
I don't actually have any butt as I'm very slight. I bought small, they fit lovely and believe it or not they make what I do have look great. Not a Kardashian's butt, but nicely held up and shapely.
I can't recommend them enough, I will be buying more as I want the high waist and would like some different colors for summer.
So 5 stars from Ireland thank you also for the Bracelet
I am super happy with my purchase. At first i was in a dilemma whether it will look good at me or not. But guess what its looking great on me. The fitting is perfect and the material is soft and comfortable. Thanks Best Yoga Store for this amazing piece.
I am super happy with my purchase. At first i was in a dilemma whether it will look good at me or not. But guess what its looking great on me. Thanks Best Yoga Store for this amazing piece. The fitting is perfect and the material is soft and comfortable.
I have had 3 pairs of the Blue Denim Pants for me and my daughters and we love them. Low waisted fit perfect to normal sizing. Also now just received three of the leather ones. Two low waisted and one high waisted for me to try a change. They are really amazing. Best jeans ever. So comfortable like a second skin. They are actually true to size. The high waist are my favorite. These pants can be worn casually or dress them up for work with a longer shirt and blazer. Will be back for more and high recommend. Thank you!
Answer: The item took well over a month to receive. As another customer stated they smell absolutely awful. They do not fit properly and as another customer stated, I also contacted them for a refund, they told me no refund on sale items, and I don't know if you noticed but I certainly did, more than 90% of their items are "sale". They offered me to keep the pants I don't like and they will give me a coupon code to order more at cost and I would get another free bracelet worth $20.00 for my inconvenience. Like really, they think they are doing me a favour here. I told them to keep their coupon code and their cheap fifty cent bracelet. They are a complete scam. I can't believe I paid $110 CND for absolute junk!
Answer: They're going to make you send it back to China... lol
Answer: No you cannot. Read their return policy carefully.
Answer: Good luck... you wont receive any help from the company, customer support or the contact number. Only when they received threats of canceling my order, seeking legal advice and taking legal action against best yoga store, did I finally get my order processed and completed/shipped and a tracking number. Pretty sad actually. They tell you your order will be processed, shiped and at your doorstep with their "flatter fitting apparel". Be prepared to not be Ble to speak to an actual person. With one customer service rep saying "we are answering/taking as many calls as we can" when it clearly states on ANY option you choose on their automated service that you will not be put through to a customer service rep. Any question you ask will be skirted around by responding with a screenshot of a BULL$HI+ review from one of there "MORE THAN SATISFIED &HAPPY CUSTOMER". I didnt realize this but if you go to their website, look at their jeans with the built-in hiney trainer... On the pictures showing the back side of the pants, zoom in on the tag that is on the x belt loop. You will clearly see that over 50% of the jeans they are using to show their product, isn't their product at all. I dont want to mention the other companies name but it. Starts with an F and rhymes with eddy. So is B. Y. S and Buddha Exclusive sister stores to the competitor's company? Kind of like rosegal and the other 52 names that they call the store? Is it so you dont really know that you will be ordering from that store if you have had a bad experience with them? Eg. Cheap quality clothing, sizes waaaay too small or orders that took 6mos to be shipped to you? With best yoga store have a close look at their advertising pictures e, you will specifically see this in a number of the pictures. Try the picture of the light blue denim photos. Just make sure you are looking at the skinny denim jegging or jeans with the built in hiney trainer. The store that sells them is called Best Yoga Store, but on Facebook it is 'Buddha Exclusive' and the name on the jean tags are of their competitor (starts with a F and rhymes with eddy). Some pictures are labelled with a best yoga store tag/logo, and others are not even their logo and tag on the models... they will brag in their reviews and on social media about how they are so much more affordable than that company. And the competitor's price is $200.00 per pair of pants. But their damn product is priced at the exact same price, only difference is that they are ofering theirs witb a 75%off promotional discount that will "only be available at that price over the holiday weekend". Which isnt true. At all. They remain being sold at the "sale price" so it voids their return policy, because you cannot return any item of clothing that was offered with a discount. Sure, you can do an exchange but you are definitely going to pay for it... Probably by paying more than your child sizing, cheap quality knock off pants to have them shipped back. Then, if you dont want to pay the 70$ + to return them, they are so kind as to offer a further discount 15% (or whatever it is) to buy a new pair so you can wait ANOTHER 6months to receive your purchase... Also states that the product is sold and shipped from California, USA and offers customers Worldwide shipping. However, on the tracking page for B. Y. S... shows that my product is coming from 2 product coming from China. So either B. Y. S is affiliated with the competitor store and made to loom like a different vendor because they want to sell more items. If you 'think' you are not wanting to pay $200.00 for the real product than you definitely going to think the same pair that is sold pretending to be a knock off, that is advertised to look exactly the same at 75%off the original price. I have yet to receive my package but I will update my review when I receive the items I bought.
Answer: LMFAO. I'VE WAITED OVER 8 WEEKS AND STILL HAVEN'T GOTTEN IT. FILED CLAIM WITH PAYPAL
Best Yoga Store has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Best Yoga Store most frequently mention customer service, return policy and total scam. Best Yoga Store ranks 51st among Yoga sites.