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BestCanvas.caReviews 697

3.4
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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 3.4 stars from 697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 6th among Photo Printing sites.

service
116
value
115
shipping
118
quality
110
This company does not typically respond to reviews
Canada
1 review
1 helpful vote
Follow Paul S.
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Disappointing
November 13, 2021

3 weeks later and still waiting for my canvas print. They lost my orginal order in shipping. Sometimes the cheapest is not always the best way to go.

Date of experience: November 13, 2021
Best C. BestCanvas.ca Rep
over a year old

We're sorry you haven't received your order yet. We want to help you as soon as possible. In order to check the shipment status for you, please send us a short email and tell us your order number.

Canada
1 review
0 helpful votes
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Awesome!
November 9, 2021

Absolutely brilliant! I am thrilled with these canvases. They display my paintings in a beautiful way!

Date of experience: November 9, 2021
Canada
1 review
1 helpful vote
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False advertising
November 3, 2021

The blanket advertised as ‘extra-thick premium plush' at $35 ended up totaling $63. A cheap towel is thicker and more plush. Extremely disappointed. Then they tell you in order to be ‘environmentally friendly' and save on shipping you have to cut through the blanket and destroy it in order to get a refund…Then it ends up in a landfill. How is that environmentally friendly? A business recommends this? What about donating to the homeless? Not that it would keep anyone warm…I would be ashamed if I was a business promoting a product that doesn't exist and charging that kind of money for something not even close to ‘plush' let alone premium. Disgusting. I am attaching the advertised product and 2 photos of the paper thin ‘non-plush' $63 blanket I received. (I actually ordered 2…so doubly disappointed). I cannot bear cutting through and destroying something that has a something I love on it. Plus my conscience couldn't bear to throw them in a landfill.

Date of experience: November 3, 2021
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send a short email to our customer service. Please also provide your order number. We are sure that together we will find a satisfactory solution to the problem.

Canada
1 review
1 helpful vote
Follow L M.
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Very unhappy
October 28, 2021

My prints finally arrived, the box is damaged, my prints are the poorest quality I have ever seen! The canvas is "sagging" in places, it is put together with 4 staples into the wooden frame! No wonder they were so cheap!
This review is asking for pictures of the damage, but will not allow me to upload them.

Will definately NOT be recommending or purchasing from this company again!

Date of experience: October 28, 2021
Best C. BestCanvas.ca Rep
over a year old

We are sorry that you are unsatisfied with the quality of the product you received. We want to make sure you get something that you are completely satisfied with. In order to process your complaint, we kindly ask you to send a short email to our customer service. Please also tell us your order number and attach a few photos of the defective products.

Canada
1 review
0 helpful votes
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To start off, customer service is amazing. My package got lost and they sent another with no questions asked. Thank you! The canvas' are very nicely done, well quality. The Mix Blox are printed very nicely however they ate cheap, it can snap very easily thats how cheaply made they are.
The pillows are poor quality also, the picture is faded and the photo print doesn't cover the entire pillow. The mugs are a hit and a miss. The pictures on them are either done right or they are super faded.
Over all, this site would be great just for canvas'. Again, customer service was great!

Date of experience: October 17, 2021
Canada
1 review
0 helpful votes
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Shipping
October 17, 2021

I was very happy with the product, the canvas came sealed so there was no damage, the only thing was the shipping. Product was put in the box with no packing around, so box was damaged a little.

Date of experience: October 15, 2021
Canada
1 review
0 helpful votes
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In love
October 6, 2021

I love my canvas pieces, great prices and quick delivery. Happy happy happy and I am telling all of my friends about it.

Date of experience: October 5, 2021
Canada
1 review
0 helpful votes
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Not fleece skinny blanket
September 20, 2021

When i ordered this there was no option for Premium Plush Blanket so i went with fleece... this is not fleece its so skinny and it showed up 4 weeks late im not happy

Date of experience: September 20, 2021
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. According to the pictures it seems that you have indeed received our fleece blanket but we will be more than happy to check further. We also apologize for the inconveniences caused by the delivery of your shipment. In order to process your complaint, please send a short email to our customer service. We kindly ask you to also mention your order number in the email. We will check the status of your shipment and solve the problem as soon as possible.

Canada
1 review
0 helpful votes
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Absolutely the best!
September 11, 2021

I've bought at least a dozen various canvasses from these guys between Canada and the US! Only once was an issue and it was corrected next to immediately. I tell everyone about them when they come over and see these fantastic pic on my wall, all sizes. An excellent company. I LOVE them!

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
Follow Tanya F.
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I ordered the Night Sky and when it arrived the top of the box was crushed and the frame was broken. I have called and put on hold and wrote the company nothing. This is so sad. I will never order from them again. Poor products and CUSTOMER SERVICE is HORRIBLE!

Date of experience: July 19, 2021
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Canada
1 review
0 helpful votes
Follow Doug S.
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I have placed 3 orders over the course of about a month, and have issues with all 3. Their printing is always on the dark side, so take that into account when sending files (I use a colour-calibrated IPS-C monitor, so I know what they *should* look like). The people who are satisfied clearly have low standards. Prints of the colour photos I sent lack contrast and saturation (as submitted), and only 1 of the reprints they've provided actually partly resolved the issue. They've sent the wrong reprints twice (the second order was 3 photos, 1 had an issue, but they sent all 3 with no fixes, and the 3rd order was actually sent a 3rd time instead of the 2nd order's reprint). Two of the reprints arrived crooked on the frames. I've had to email their support repeatedly, and since all 3 orders were close together time-wise, they haven't been able to keep the last 2 straight. I've asked for a refund on the 1 print from the 2nd order but support has yet to reply. They are NOT a Canadian company, just a. Ca site. The prints come out of Germany, and the support replies are from Florida.

If you aren't picky about the quality of your prints, or are printing crappy photos anyway, they're fine. Cheap deals, and quick shipping. If you want good quality prints when you've spent lots of time and money on photography and editing your photos, avoid this company.

Date of experience: May 31, 2021
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Canada
1 review
2 helpful votes
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The "blanket" came in after Mother's Day has come and gone. I orders it 2 weeks before. When I opened it, the photos had damage and pulled off the blanket. Which is the most tiny thing I've ever seen in my life. How is this size even an option! Now the delayed Mother's Day gift for my elderly grandma not only didn't show up, is too small to cover her AND is damaged! I will never order from them again.

Date of experience: May 14, 2021
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Canada
1 review
1 helpful vote
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Rapid quality service
May 2, 2021

I ordered a portrait of my wife and myself to be put on canvas on a Friday I received a very high quality print on canvas the following Thursday. Despite a fairly low resolution image I sent in they were able to make a beautiful 10x14 with true color. I would use these guys again and I highly recommend them for a unique quality product.

Date of experience: April 30, 2021
Canada
1 review
0 helpful votes
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First order
April 28, 2021

This was my first order and the products were so amazing I instantly went online and ordered more 10/10 recommend

Date of experience: April 28, 2021
Canada
1 review
0 helpful votes
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Always perfect
April 28, 2021

I made the switch and glad I am now a loyal customer, great work on all my canvas that I order for my customers. The color and the quality is awesome

Date of experience: April 27, 2021
Canada
1 review
0 helpful votes
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Amazing canvases!
April 23, 2021

I recently ordered 2 canvases from best canvas for the first time and I am very happy with my purchase. The order was delivered on time and with great quality.

Date of experience: April 23, 2021
Canada
1 review
1 helpful vote
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Amazing job!
April 22, 2021

Beyond happy with our canvas! Super fast shipping! I ordered the canvas last week, it arrived earlier this week and is hanging up on our wall.

Date of experience: April 22, 2021
Canada
1 review
0 helpful votes
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Was the simplest procedure and great price for quality prints. Picking photo and size was a breeze. Will purchase more!

Date of experience: April 21, 2021
Canada
1 review
0 helpful votes
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Canvas
April 20, 2021

I love it, I'll most definitely be ordering more. It's just the box was messed up when I received my order just glad my canvas wasn't ruined.

Date of experience: April 20, 2021
Canada
2 reviews
1 helpful vote
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AMAZING!
April 16, 2021

I ordered 7 prints of various sizes but I wasn't 100% convinced what the quality would be like. I've ordered from other places in the past and was disappointed. But OMG are these amazing! The quality of the canvas, the printing quality, and the prices of the canvases has blown me away. They were delivered yesterday and we will be ordering more tonight! I had pictures of the dogs printed, one of a sunset and 2 that were taken on a motorbike trip and they're so much better than I would have imagined! If you're hesitant in ordering, don't be. Really quick turnaround time and shipping!

Date of experience: April 16, 2021

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


bestcanvas.ca
Founded in 2010
+218