BestCanvas.ca reviews

Have ordered multiple times and have got about 50 canvas prints from them. All have turned out amazing and the pricing is great. All have came very fast, it only took 3 days for them to come from Flordia to me in Ontario, I had ordered on a late Monday night, they already had shipped by Tuesday afternoon and I got it Friday. They package them very carefully as well, each time they have come in perfect condition and were carefully wrapped and protected, it actually took me about half an hour just to get it from the packaging as it was packed very safe. They look amazing, the pictures look way better than looking at them on a screen. Overall there has been zero issues with them after multiple orders, I would highly recommend to anyone, you can decorate your living space with amazing pictures of anything you want for cheap. Stores charge over double for some ugly random pictures, so why not get exactly what you want from this great company.

In my opinion, this is not the kind of company to be in the digital photo business. The wooden frame was excellent but the canvas had creases along the top and bottom about 1.5 inches from the edge. Odd. Their response of how this happened? Dunno, destroy the original and we'll refund with no questions asked. Would I actually get a refund. Is that a good business model? Do I recommend you gamble the cheap price for the hit/miss result? No.

I had seen this company online and figured they were located in Canada... hence the .CA. Turns out they are located in the USA (Miami) and that is a little deceiving. I ordered a baby blanket for a good friend that I am going on vacation to see and the order process worked out well. As I get a few days in, there is no update on the UPS shipment. Come to find out my shipment has been "lost". So they apologise and yadda yadda (huge inconvenience to me as I wanted to make sure the product meets my standards before I give it to them). Now they ship me a second order, and I have to provide my friends address to receive the shipment while I am there on vacation to give to them, without a pre-check on the quality. The first order they screwed up on, they credited me the shipping on, (still awaiting that on my Credit Card). I called them up today as I have not seen any update yet again on my tracking number, I decide to cancel my order out of frustration and they said they could not refund me my order until I either receive the product or no movement on the shipping by tomorrow afternoon. I wish I had of read the BBB reviews before bringing my business to a company that seems to have constant problems. I just want my money credited back in full and to be away from this company.