Bespoketoday.co.uk

Well what can I say other than! My experience of Bespoketoday.co.uk (Andrew Doyle) in particular was, and still is a complete waste of time let alone an expensive waste of time. I paid for my non existent website upfront (stupid me, I know), but it did sound a genuine deal, how wrong was I? Very wrong. I pursued him for months with no avail, so recently I sent him two letters, one via email which I did get a response too, explaining that I require a full refund as it has been months of nothing and that I will proceed legally if necessary. I'm going to cut along story short here, basically he called my bluff and he said (Take me to court). The second letter was sent via post, mostly saying if he doesn't respond by the 1st April 2011, then I will continue with my claim. Though I have now been informed since sending my letter that the address is not valid, whoops. Anyway, I will be proceeding at the beginning of April... Watch this space... I will keep you ALL posted.

Hi, I also intended to have a website built by Bespoketoday and having provided a detailed brief of the proposed site and paid £479.20 into their bank account to meet the deadline of a "special offer" practically all communication with the Company ceased. I was quite cautious before placing the order and telephoned "past clients" but even that did not help me identify a potential issue. I attempted to contact Bespoketoday on numerous occasions without success and on the advice of the Trading Standards Offic wrote to them at the Truro address, the letter being returned "address incomplete". It seems that nobody is able to assist without an address for Mr Doyle and he has clearly obtained substantial client monies without, it would appear, any intention to repay them. I am a student and most of the monies used came from undertaking work for family and friends. This bad experience has certainly taught me a lesson for the future.

I've had the same experience with Andrew Doyle. I paid him upfront mid Dec 2010 for a website he said would be ready in 1 week. Waited till the new year and still nothing. He didn't reply to any phone calls or emails. I eventually got through on the phone 2nd week in Jan, his excuse was that he had too much work on and had been ill so cannot do the website. He said my money would be returned that week. Next week still no refund and no answers to calls or emails. In Feb i eventually got through again, he said it would be refunded within a week. Now its March still no refund and no replys again.
I have sent a recorded delivery letter to the address stated on his website but that got returned as unknown address.
This man shouldn't get away with it!
Previous clients are also complaining about him on http://www.reviewcentre.com/reviews*******.html

At present i have a private investigator on the case and will be able to sort out a address soon.

Shaun

We have just discovered this site and all of your negative comments about Andrew Doyle and www.bespoketoday.co.uk. What a shock!

It appears I have fallen for the same bait as everyone else - which is a great pity. I was initially very pleased with the initial website design - but upon Andrew receiving full payment of £2500 (only last week) he has not completed his work as promised or helped with website problems such as photos being positioned properly in the site in any way; nor has Andrew in the last week answered any telephone calls, texts or emails.

The 0800 number for his site doesn't not allow you to save any message and his reason for not answering his texts were at he had "lost his mobile."

His mobile phone is permanently "temporary unavailable."

I have kept copies of all text messages and emails sent and received.

I am very concerned he appears to use different surnames... and false addresses.

Andrew, if you are reading this, and do not wish us to take immediate court action, please fulfill your obligations and terms and conditions of the full payment made, otherwise our company solicitor will have no choice than to start proceedings.

You were made aware throughout the web design process that this website is extremely important to our business, which is at a vital stage of expansion and we simply CANNOT afford to be messed around with.

What a relief to find this site! I have been having problems with Bespoke today since I signed up last October. Andrew Doyle was really helpful at first, couldn't do enough! He said the website would be completed in days and I didn't have to pay anything until I was 100% satisfied with the website. At first, he was really quick completing tasks and I was impressed. However, before the website was completed he suddenly demanded full payment. I paid up as he has been really reliable up until then and I had no reason not to trust him.

That's when the problems started!

He suddenly stopped work on the site and didn't return calls and emails anymore. However, just before Christmas he did reply to an email saying the site would be completed by 20th December. Surprise, surprise, the site was not completed and I haven't heard from him since, despite my many calls and emails.

I know several other people who have had similar problems so I'm convinced there must be many more people who have been conned. I agree that we should all get together to put a stop to this fraudster. This whole experience has been really stressful and has wasted so much time when I should have been getting my business up and running, not to mention the loss of £300 which I really can't afford at the moment.

I have just become aware of this site and would like to add my story. I paid £299 for a website in October and as soon as I had paid the money to Andrew he became hard to get hold of. I tried many times to contact him by email and phone for months on end but to no avail. In the end I couldn't be doing with the stress as I had other bigger problems in my life at the time and, as I didn't have the money to pay for another website, had to put my business plans on hold. However, I am more sorted now and, after getting in touch with Trading Standards, was about to start court proceedings to get my money back when I found this site. So Andrew, if you read this message, I would like to take you up on your offer and get a full refund. If I don't, then believe me, I will be taking this to court as it has now become about so much more than just the money. I have high profile contacts in the legal world and have already received plenty of legal advice with regards to my rights and entitlements. I will be keeping this forum regulary updated with my progress if I don't receive a full refund from Andrew as promised.

Quote from the "Our promise" link on www.bespoketoday.co.uk:

"We will work efficiently on your behalf. This means we will:

- Communicate with you daily
- Agree with you the work we do
- Ensure you speak to the right people at the right time
- Tell you if there is work we are best suited not to undertake"

Well, weeks have gone by without any communication from Mr Andrew Doyle. I was foolish enough to pay the upfront fee for a web design but after countless email not being replied to I cancelled the service. Needless to say I am still waiting for a refund.

Judging by the other comments on jabber.com I think it is pretty clear that Andrew Doyle (if that is his real name) is a fraud and I doubt he does any web design work. I have submitted the details at http://www.actionfraud.org.uk/report_fraud and encourage you to do the same. Hopefully if enough people do this the police will take action against him.

We've been affected by the same as other posters, and have done some research into Andrew Doyle and we have discovered he has been involved in other deposit collecting scams under different trading names in the past.

We have reported this to his local police force who have suggested that we collate details of any parties who have been similarly affected, who would be prepared to speak on the phone to the police to provide details of their case.

We will collate details of everybody submitting and will present a file to the police who have agreed that they will then begin a full investigation.

If you are willing to assist in bringing a prosecution against Andrew Doyle and Bespoke Today please provide us with your contact name, company name, contact phone number, and a very brief summary of how you have been affected.

The address to send these details to is *******@gmail.com

Please note we may not be able to respond individually to your submission but we will pass the details you send to the police for investigation and will notify you when this has occured.

Andrew Doyle... I have tried making contact with you on numerous occasions. If you are reading this please respond back to me asap.

I paid you £239.20 by bank transfer on 2nd December 2010 following an agreement between us for your company to set up a website for my business. You were unable to complete the work by the specified date and despite your promises to resolve the matter, this never materialised.

You sent an email on 14th December 2010 informing me that my site is booked for full completion by Sunday 19th December and that you would be sending over the mock up the following day. I heard nothing further for many weeks so I emailed you a formal complaint on 8th January 2011.

I received no response to this email, so got in touch with Trading Standards who subsequently arranged for the details of my complaint to be forwarded to you. I have received no contact from you and also understand that Trading Standards have had no response.

Please would you contact me with details of when I will be paid my refund, so that you can use this forum to demonstrate that you are not a rogue trader. I appreciate that you may have some valid reasons for why you were unable to respond to me, but it is now over 5 months since we made the agreement.

I would appreciate a prompt response and urge that you must recognise that I have been very patient during this whole episode. If you fail to resolve this matter, it only confirms my belief that I have been defrauded and I will update Trading Standards accordingly.