Promises, promises and more promises to deliver. Unreasonable delays with many lame excuses. Do not part with your money here. Go elsewhere. You will save yourself so much hassles and wasted hours.
Do NOT even consider commissioning BespokeToday. They have no interest whatsoever in customer care or even doing the work they promised in the first place. They just take you money and that is the end of it. Go elsewhere. Do not be tempted by their 'promises'.