Andrew Doyle... I have tried making contact with you on numerous occasions. If you are reading this please respond back to me asap.
I paid you £239.20 by bank transfer on 2nd December 2010 following an agreement between us for your company to set up a website for my business. You were unable to complete the work by the specified date and despite your promises to resolve the matter, this never materialised.
You sent an email on 14th December 2010 informing me that my site is booked for full completion by Sunday 19th December and that you would be sending over the mock up the following day. I heard nothing further for many weeks so I emailed you a formal complaint on 8th January 2011.
I received no response to this email, so got in touch with Trading Standards who subsequently arranged for the details of my complaint to be forwarded to you. I have received no contact from you and also understand that Trading Standards have had no response.
Please would you contact me with details of when I will be paid my refund, so that you can use this forum to demonstrate that you are not a rogue trader. I appreciate that you may have some valid reasons for why you were unable to respond to me, but it is now over 5 months since we made the agreement.
I would appreciate a prompt response and urge that you must recognise that I have been very patient during this whole episode. If you fail to resolve this matter, it only confirms my belief that I have been defrauded and I will update Trading Standards accordingly.