Shari's Berries has a rating of 2.0 stars from 2,074 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shari's Berries most frequently mention customer service, covered strawberries, and valentines day problems. Shari's Berries ranks 63rd among Candy sites.
I found the website for Shari's Berries to be very user friendly and easy to navigate. I liked the variety of products they offered as well.
I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,
I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,
I ordered Sharis berries for my sisters birthday to be delivered on her birthday. I was told they would be delivered and after multiple calls with customer service where they lied and told me that they had attempted a delivery, when my sister was home all day, they sent me a note and told me that they had reached capacity for the day, and the berries would not be delivered until the following day. Too late and totally disappointed! Not worth their price!
I have sent Shari's Berries chocolate-covered strawberries to my son and daughter for Valentine's Day for a few years now. My daughter didn't want to hurt my feeling but this year finally asked me not to send any more... she says they are always on their way to rotten and taste fermented. I wish I'd known a few years ago, but at least now I know to avoid this site. Very disappointed, especially for the exorbitant price I've been paying.
This company, I believe, lies to customers about delivery practices. When I didn't get my berries, they offered 1/2 a refund! Why should I pay for something I didn't receive? The berries finally arrived, 8 days late - rotten and smelling disgusting. It's sad that they are, I'm sure, knowingly taking money from people for inedible product.
Products used:
Chocolate covered strawberry
Shari's Berries has been charging me $32.43 a year for the last several years even though I canceled their services in 2021. They didn't even send me a confirmation email to notify me of these charges. When I tried to address the issue they apologized and said they wouldn't do it again. No wonder the company went bankrupt, they're dysfunctional & unethical.
Products used:
Chocolate covered berries
I order the strawberries 🍓and 24 roses I was very disappointed in how the the strawberries tasted sour and old and for the price I paid ova a 100$ I would expect them to taste flavorful which was the main reason of purchase my order taste completely old sour very disappointing
Chocolate 🍫 was okay 👌
Roses 🌹look beautiful but some hung over already like they about die
Products used:
Strawberry 🍓 and 24k 🌹
I paid extra for a same day delivery that never made it to the recipient. Then I struggled terribly understanding the customer service people. Worst experience EVER. Will not use again.
Pictures of fruit on advertisements are totally misleading. Very disappointed. Go to your local candy store and purchase chocolate covered fruit items.
These look nothing like the pictures on the website and came damaged. Will not be ordering again. All they got right was delivery date. Got a replacement order but still not worth $75.
Products used:
Chocolate covered strawberries
My husband bought me some of your berries for Valentines day. For the price he paid it was definitely not worth it. The berries were not ripe and instead of being sweet they were sour! For the 85 dollars he paid (for 12) they sucked. Will never recommend your product.
Tip for consumers:
Not worth the price
Products used:
Sherri's Berries
I wanted to send my parents some chocolate covered strawberries for Valentine!'s Day, Shari's Berries never delivered the product and promised to refund my money ($81.05). They never provided a refund! Don't waste your money or time! I don't know how they get away with this?This should be zero stars. Wish I would've read the reviews prior to wasting my money!
I was given two 6ct, what was supposed to be chocolate covered strawberries along with flowers for Valentine's, but what I received was 3 chocolate covered strawberries, that were average size and 3 huge hunks of chocolate with a tiny strawberry in the middle! This happened in both boxes! This stuff is too expensive for them to take an inch size strawberry and cover it with so much chocolate that it looks to be 2 inches or more!
I found the website for Shari's Berries to be very user friendly and easy to navigate. I liked the variety of products they offered as well.
Products used:
Chocolate covered strawberries and flowers.
I have ordered from them before with no problems but I will never order a plant again it looks nothing like the picture half dead.
The most horrible experience I've ever had ordering something for my wife. I ordered her 2 dozens roses and strawberries almost 2 weeks before Valentine's Day to be sent to her on Valentines Day. No delivery and after multiple calls to the company they couldn't deliver it until 3 days after the day they were suppose to. I spent $181.00 for a special Valentine's Day present for my wife to be delivered to her job and she got NOTHING. NEVER AGAIN!
They delivered my stuff on the completely wrong day it got left in the rain with no bag the person did not even knock on the door they got soaked the company offered to resend them i said yes and they never came and now they are no longer responding to me
This company is a thief! I made a full purchase on 1800 flowers & Shari's berries also charged me for the same item in which I did not authorized the transaction through them! I have made numerous calls since 6/08/2020 and their employees are rude! I was told tht I will be refunded in 1-2 hrs and still today I have not gotten anything back! I have turn this matter over to the BBB! IM PUZZLE to how they were able to steal my bank information & I didnt do the transaction with them! I want my $84.00 back! I will continue to shame this company until you guys do the right thing and refund me back my $$ that was not authorized for you to take!
Tip for consumers:
DO NOT DO NOT ORDER FROM THEM NOR 1800 FLOWERS!!! THEY WILL ROB YOU 2X!!!!
Products used:
I never order from them, I order purchased flowers from 1800 flowers & this fukng company steals my money from my account!!! And given me the run around to refund me!!!
A Christmas GiFT. A dozen chocolate covered strawberries with decorative as snowmen.
The chocolate wasn't dipped or attached to strawberries. Couldn't tell they were decorative at all. Taste was just 'okay'. Needing to eat with spoon to scoop chocolate & strawberry. Recipient felt bad for me, so no picture. I've ordered many times with this being first issue. Will still order again and be sure to get pictures!
My sister always sends me berries for my birthday which I look forward to. This year as always they came on my birthday. I immediately opened the box and bit into one. It tasted funny and was mushy in texture. I looked at the berry and.it was moldy. I then broke off the chocolate of the next one and it too was moldy, then the next and the next. Out of the whole box there was only 3 that were good. So disappointed.
Haven't received one order the only one that arrived LATE for mother's day was broken and a complete mess!
They were a day late in delivery and delivered melted soggy berries to my mother on mothers day. Customer shrives was un responsive and sent emails with fake order numbers and tracking promising to resend my order then they canceled it. They are a horrible company. Do not order anything from them including 1-800 FLOWERS
Shows up at almost 8 pm on Valentine's with a box of all different size chocolate smeared and the card made with a cardboard box piece wrote in sloppy pen. I could have made and wrote a card nicer. Refusing to give my money back. Hold for almost an hour. Representatives are horrible. Don't care about your safety or the safety of your family. Does not have any idea where or how the third party shops treat covid and will not guarantee your safety or health. Nothing is from this company every thing is out sourced to companies that are not taking any precautions from covid. Carb board note written in ink. Horrible writing and not even what I asked and not even spelled correct. All representatives do not care. So what if the company ruined Valentine's they do not care. Still on hold because Manager is rude. Asked to seal to get mgr. To be transferred to another rep that wasn't her manager. Do not order anything from this company. It's 1800 flowers and they are HORRIBLE.
THANKS AGAIN FOR RUINING VALENTINES. Three thrown away because strawberries were bad. Not even fresh fruit
Products used:
Strawberry
Ordered berries for Mom to be delivered on 5/9/20. Did not arrive, no communication from company. Finally arrived afternoon on the 11th. They were melted and total mush. Junk
Called them 5 times, got stuck in a revolving circle of waiting for a call back because they are so busy. No contact whatsoever. Emailed them, no response. Had to file a challenge with my bank to get money back.
Do not waste your money. You will never get it back.
I ordered the 24 assorted bouquet of roses. However when they order arrived, the roses were mostly yellow and 1 orange color, no pink or white like the picture. Also only 12 roses were in the box. The presentation of flowers in box were not appealing.
I received 24 roses and 12 Sherri's strawberries yesterday may 5th from my daughter strawberries were awesome flowers were beautiful but half of them are almost dead in 1 day
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