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Shari's Berries

How would you rate Shari's Berries?
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Michigan
1 review
1 helpful vote
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Never got order.
February 17, 2025

Ordered through 1800 flowers and was supposed to get my order on Valentines day. Then I was supposed to get the order today by 2:10 it's now after 4pm and I still haven't received the order. By the time I get the strawberries they will be nasty.

Date of experience: February 17, 2025
South Carolina
1 review
0 helpful votes
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Wet fermented Berries!
February 15, 2025

This was my second year ordering from Shari's Berries. This year 2025 I ordered 2 dozen for me and 6 for my husband. When they came a day Late, they were very wet, ice packs were unthawed and the Berries were fermented. NEVER EVER will I use this company again. Not to mention very sticky on the outside of the box. We were so dissatisfied after spending over $100.00 and couldn't even eat them.

Date of experience: February 13, 2025
Florida
1 review
1 helpful vote
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Below average
February 13, 2025

I had two orders for my grandchildren. One order got delivered at 7:45pm at bedtime. The other order never arrived. They said they would refund me for second order after many text messages. We will see if I get it. I looked and they get 1.2 out of 5. I should have looked at reviews.

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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DO NOT WASTE YOUR MONEY WITH THIS COMPANY
April 5, 2025

THEY MAD MY MOM CRIED ON HER BIRTHDAY AFYER RECEIVING A BOX FILLED WITH ROTTEN, BUSTED FRUITS WITH WORM AND MISSING FRUITS AND ITEMS THAT WAS PAID FOR. THE WORST BIRTHDAY GIFT FOR $150

Date of experience: April 5, 2025
North Carolina
1 review
1 helpful vote
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So i paid 145.00 to 165.00 for a dozen rose's and chocolate covered strawberries with a 19.99 teddy bear and 5.00 custom card. Through no fault of 1800flowers or sheri berries my girl became sick. Now it was a nightmare with customer service up until the last minute speaking with multiple reps across three days
To finally get the order rerouted to her home. Once the product it did not look at all as advertised understanding I read the disclaimer about product not looking exactly like pictures. This dozen rose's was so far of the mark. It was not even funny. The brown teddy was white and looked liked something you could win from a crane machine or a dollar store teddy. The chocolate coverd strawberries while my girl said they were all right some of the berries were so small while others were huge and chocolate design was definitely cheap. And the custome card was supposed to be in romantic cursive, instead it came in stupid block lettering!

Date of experience: February 13, 2025
Georgia
1 review
0 helpful votes
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Horrible! They came 2 days late and half of the Strawberries were rotten. This Company and it's customer service are terrible. Sent over 15 emails for almost 2 weeks. Recieved bot responses from them. Sent me an email today saying there having problems with there email. This Company is a complete joke! PLEASE REFUND ME MY MONEY, PROMISE TO NEVER USE YOY AGAIN!

Date of experience: February 16, 2025
California
1 review
0 helpful votes
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Disappointed
February 14, 2025

Was extremely disappointed to find out that when the wife opened her Vday present that 8 of the 12 berries were damaged and she said a few even looked moldy.

Date of experience: February 14, 2025
Florida
1 review
0 helpful votes
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Wilted flowers and melting berries handed to my wife... I WILL NEVER use them again!
Nearly dead by Sunday? Walmart flowers are better than this.

Date of experience: February 14, 2025
North Dakota
1 review
0 helpful votes
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Arrived a week late!
February 18, 2025

Was charged a delivery date fee. The order did not even get processed or shipped until 2 days after the day it was supposed to be delivered.

Date of experience: February 10, 2025
Wisconsin
1 review
0 helpful votes
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Overripe Strawberries
February 13, 2025

Received a dozen of beautifully decorated chocolate covered strawberries, and every single one was overripe and not fresh.

Date of experience: February 10, 2025
Massachusetts
1 review
0 helpful votes
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A box of nothing 😕
February 14, 2025

Ordered 12 chocolate covered strawberries for our 39th anniversary, upon opening the box, it was empty 😕 Quality control dropped the...strawberry.

Date of experience: February 13, 2025
Washington
1 review
2 helpful votes
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Moldy berries
December 20, 2024

Package arrived with the ice pack melted. Everything in the box was wet. The berries were water soaked and had mold. I received these as a gift and I don't have the heart to tell the senders. I can't believe what the dozen costs. What a waste of money...they ended up in the garbage.

Date of experience: December 19, 2024
Texas
1 review
0 helpful votes
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Horrible Service
December 17, 2024

I order 24 strawberries for a boy baby shower the strawberries were not delivered on time they came the day after! Second the strawberries were molded and did Not look like online. The Now waiting on a 10 day refund. I would NOT order from this company!

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
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Strawberries were ordered and to be delivered on a Thursday. It's Saturday morning and they are still "out for delivery". I called and they are sending a replacement doz berries but won't be delivered until Tuesday., unacceptable👎. So much for the celebration on Thursday! The customer service guy was polite and very sorry for the delay and helpful with getting replacement so I'm giving them at least 1 star.

Date of experience: November 9, 2024
Florida
1 review
1 helpful vote
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DONT USE THIS COMPANY!
October 31, 2024

I ordered these for my daughter two weeks ago and tonight on Halloween at 8:30. They told me they attempted. Reached out to my daughter. She never received a phone call or an email when I called the company back they could not tell me how they attempted. Horrible service now I have to wait 10 business days for a refund and my daughter has nothing! Save yourself and do not order from Shari berries.

Date of experience: October 31, 2024
Georgia
1 review
0 helpful votes
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My order was never received, and when I called and told them that it wasn't received on the day, it was supposed to come. They said there was nothing that they could do but give a refund and it would take them several days to come back on the card.,

Date of experience: November 9, 2024
Minnesota
1 review
0 helpful votes
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I ordered this on the 12th to be delivered on my wife's birthday which is the 23th and it was not delivered until moments ago on the 14th.

Date of experience: November 14, 2024
North Carolina
2 reviews
1 helpful vote
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Shari's Berries and 1-800-Flowers Rip-Off
August 6, 2021

Horrible day dealing with customer service on my non-delivered and outrageously expensive garbage they sell. If you're one of the 3/100 happy customers, quit while you're ahead! You've won the Shari's Berries lottery! Wish I read the reviews, including employee's warning of dirty strawberries and fake chocolate known and practiced by corporate! Sleazy! Only way this company stays in business is by ripping people off, i. E. delivery of spoiled product, no delivery, up charge for delivery and charging for a year of delivering product for free "Passport" $20/year, knowing 95% of customers will not reorder again! On your way to "never again"their CS Reps lie and say anything to get you off the phone! Check out complaintsboard.com, trustpilot.com and Sharis-berries.pissedconsumer.com for an eye awakening experience.

Date of experience: August 6, 2021
Rhode Island
1 review
1 helpful vote
Follow Carl M.
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A lady dropped the berries off and said she has been looking for our house all day. Continued to mention that she made them herself. What the heck, random folks making Sherri's Berries not an actual store where product can be monitored and regulated. Never would I ever order from this fake company again.

Date of experience: July 14, 2021
Florida
1 review
24 helpful votes
Follow Dianne D.
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If you enjoy rotten berries, broken, melted and turned upside down then this is the business for you. I have spent five days trying to contact them as they guarantee quality. Nobody answers phone calls nor emails. IM embarrassed to tell the person who sent these to me for a mile stone birthday. Terrible customer service and product.

Date of experience: April 13, 2020

Overview

Shari's Berries has a rating of 1.4 stars from 2,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.

service
346
value
351
shipping
356
returns
242
quality
321
+544