I sent berries to a friend that just got out of the hospital. Spent $100 and $16 delivery fee so they would be there when she arrived. NEVER were delivered! Called customer service and they barely spoke English and just told me to call back another time! Seriously? What kind of business runs like this?
Horrible experience with this company. Purchased flowers and chocolate covered berries for $144 on Mother's Day. I was embarrassed by what my mother received. Flowers looked nothing like the photo and most were dead with pedals falling off.
Looked up the reviews to see if anyone else found these to he tasteless and blah. My husband bought me these for my birthday. They came packaged nicely and still cold ish however I could see where if left on my porch all day in late June weather they'd look like the other reviewers pics. I think he paid around $60... this is literally $5 chocolate and $10 worth of strawberries. What a scam! Some of the strawberries have mold on them! See photos
My girlfriend of 5 years left me after I got this as a gift for her on Valentine's day. It's absolutely unrelated to the gift itself, but 80$ for the girl to leave you was some bs, but she said she liked them, they tasted very good, she didn't like the white chocolate ones, I've never eaten this product but if I had to guess the white chocolate is my favorite flavor. The website is incredibly helpful, and makes purchasing the items incredibly easy. The shipping aspect was a very nice touch, and the what is a gift without a card attached, luckily they absolutely deliver on everything you could want. 3 stars because I have to blame someone for my breakup and I'll be damned if I take responsibility for my actions.
I submitted an edible bouquet order for a delivery date within two days. I was worried after reading so many terrible reviews on this site and considered cancelling my order out of panic, but decided to see if the delivery would be on time. Thankfully, the order was delivered to my friend without any issues.
I received an email confirming the order, another one stating that the order was being prepared by a local shop, and a third email once the delivery was successful. My friend said the edible bouquet looked really nice, the fruit and chocolate tasted great, and she was very happy with her surprise gift.
This is what I received as a thank you from my mom for helping with all of dad's final arrangements this past month. Looks like the entire order should have been buried with him. Now mom has to deal with getting a refund and knowing that what was sent with good intentions was not received as such on the other end. On a positive note, the ants seemed to have enjoyed the smashed overripe melted berries and the wilted flowers.
I ordered my mother in law a dozen of mixed chocolate covered strawberries (white and milk chocolate covered). Delivery date was for Saturday 5. 9. 20. Our FedEx delivered on Friday 5. 8. 20. THANK GOD I checked my tracking number and saw it was delivered. Called them late & they found them at a dirt no one uses... STRAWBERRIES DID ARRIVE! And looked great. Smaller than expected, but good. Per my mother in law. Was very nervous by all the other post after I ordered. (Delivery was to Prince George, VA)
I am in a new relationship and wanted to impress this man and his young daughter with a dozen of the gourmet dipped fancy strawberries before my arrival that weekend. Everything was perfect with the order through delivery. When he called to express his gratitude, I asked for a picture and let out gasped at the site of what was supposed to be strawberries. The chocolate edibles did not resemble any type of fruit much less strawberries because the the entire piece had been submerged and no portion of the berry was shown. I was embarrassed to say the least.
I received constant discount emails but have chosen to not order from this company again.
I had received a dozen Chocolate covered strawberries as a gift. The package came and all the strawberry were sweating and warm. Chocolate melting and turned upside down and a mess. I called and without hesitation they set up to ship me a new order on Tuesday which is my day off. I wanted to be home when they came incase it was really hot out. They did not show up so Wednesday morning I called and they checked Fedex and saw the guarantee delivery date was not met. She reopened my order and let me pick another product that would hold up better for the weather. I would use them again. Great customer service.
I ordered strawberries for my friends birthday in may and wasn't delivered. After my call they delivered, bat strawberries inside wasn't fresh and tested like bad sour vine.
We couldn't be with our 23 year old daughter on her birthday, so we did the next best thing - we sent her Shari's Berries! She and her friends loved the mermaid themed berries - they raved about the berries' colors, condition, and taste! We loved that we were able to send a personalized video in the add on greeting card we purchased. Overall a 5 star experience for our daughter's first birthday away from home! Thank you!
The best bundt cake so far was the deep choclate one. Tasted like German choclate cake. Rich in intense chocolate flavor. We have had Sherrie's berries before so we expect them to be excellent as always.
I ordered the multi color roses with a dozen dark chocolate strawberries. The strawberries were great as always but the roses were horrible. All the yellow roses had lost all the pedals upon arrival and the remaining ones were in poor condition.
The delivery was a disaster. The package was left in the blazing heat, resulting in burnt chocolate-coated strawberries. There was a chair was on the porch which could have been used to conceal the box and protect it from the sun's elements. Additionally, the quantity of flowers received was so minimal that it couldn't even fill a vase. This experience was highly disappointing and felt like a waste of money. We won't be using this service again.
I ordered fruit for my husbands birthday. They attempted to deliver to wrong house. Refused to deliver to MY house until the next day AFTER my husbands birthday! Worst customer service EVER!
Fed ex screwed me over with my order being delivered after Mother's Day after I placed my order days before. Then Sherrie's berries offered HALF A REFUND AND SOME JENKY SAVING BS. I will NOT recommend this company to anyone.
I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,
I have been ordering for years and have always been happy with the product. The order I placed this week did not allow me to use the promotional code.
Never again. Box was damaged. Ice pack was completely melted. Strawberries were warm. Icing was broken off. Requesting full refund. Major Mothers Day disappointment.
This package what amazing 2 dozens rose, chocolates covered strawberries, and Mothers Day card. I would recommend this company to any one.
Answer: Because they f@ckimg suck, that's why. Once they get your money, piss off. They charged me 4 times for my order and never responded to any of my emails.
Shari's Berries has a rating of 1.4 stars from 2,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.