business logo of Bellelily

BellelilyReviews 922

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bellelily?
grey star
grey star
grey star
grey star
grey star

Bellelily Reviews Summary

Bellelily has a rating of 2.1 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 142nd among Women's Clothing sites.

service
162
value
155
shipping
160
returns
138
quality
149

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Kana H.
Unfollow Kana H.
Share Review
Report Review

Why all these negative reviews
April 7, 2021

Why all these negative reviews? All packages were delivered on time without any problems. And the fabrics is what I have expected for the price

Date of experience: April 7, 2021
Kentucky
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

No return policy
April 7, 2021

I am not satisfied the clothes are too small for their sizes and i got a no return answer after days

Date of experience: April 7, 2021
New York
1 review
14 helpful votes
Follow Rachel L.
Unfollow Rachel L.
Share Review
Report Review

Buyer beware
April 6, 2021

I ordered a cute summer dress, probably would wear as a bathing suit coverup. The measurements were off a lot., tight across the chest, the neck was really high and small. The fabric is see through and is that cheap polyester. The pictures online were super cute... Just not right for me... can't get in touch with anyone and can't return. I'm only out $20 but at the same time this sort of thing is happening a lot, buyer beware.

Date of experience: April 6, 2021
Oregon
1 review
0 helpful votes
Follow Syrian A.
Unfollow Syrian A.
Share Review
Report Review

Bikinis that I ordered here
April 6, 2021

Materiel wise, the bikinis are average bikini that you can buy anywhere. But the price is super great! And I love that they have many bikinis for my age, which many online retailers dont have

Date of experience: April 6, 2021
California
1 review
0 helpful votes
Follow Rico H.
Unfollow Rico H.
Share Review
Report Review

My Bellelily experience
April 5, 2021

My experience with purchasing items from Bellelily has been amazing! I ordered 3 dresses and they are flattering to my body but is also comfortable. My clothes came rather quickly which I really enjoyed and I hope to purchase more in the future! Very affordable and durable clothing!

Date of experience: April 5, 2021
RU
1 review
0 helpful votes
Follow Laurent E.
Unfollow Laurent E.
Share Review
Report Review

My wife love them
April 5, 2021

I brought my wife a bunch of clothes from Bellelily for her birthday becasue I heard her mentioning this site. I was pretty worried becasue of some bad reviews, but thankfully every item arrived in good condition and tru to size! My wife love them!

Date of experience: April 5, 2021
Germany
1 review
0 helpful votes
Follow Jenny W.
Unfollow Jenny W.
Share Review
Report Review

Worth every dollar!
April 5, 2021

I have bought multiple times from Bellelily and I have never been let down. Very affordable clothes with very nice selections. Nice material & order even arrives before guaranteed time!

Date of experience: April 5, 2021
Georgia
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

DO NOT SHOP HERE
April 5, 2021

Return policy is terrible. They do not return things easily. Their products are cheaply made, and they won't return them.

Date of experience: April 5, 2021
Nevada
1 review
1 helpful vote
Follow TeriAnne D.
Unfollow TeriAnne D.
Share Review
Report Review

Because xl is huge, and misshapen, lucky I'm good at clothing alterations, hopefully I can fix. But material is not as valuable as the dollar they ask, not even discount stores quality, so buyer beware. If you are a small, I thing item might look like photo, if your shape is of that equal. Just saying.

Date of experience: April 2, 2021
California
1 review
0 helpful votes
Follow Diana F.
Unfollow Diana F.
Share Review
Report Review

Swimwear
March 31, 2021

I finally receivd my package after 3 weeks wait! I did send them an email asking for a update and they told me that they had too many packages to deal with recently. Hence the delay than usual. I ordered 2 swimsuits, and they were both in good condiion, sizing is correct and they both had padding, which I found really great. Overall worth the wait

Date of experience: March 31, 2021
Florida
1 review
0 helpful votes
Follow Jamie L.
Unfollow Jamie L.
Share Review
Report Review

Rip off
March 31, 2021

Do yourself a favor and don't order from this company. They use pictures of other companies clothing items and send you cheap versions of that item. They also won't refund you. I got offered a 10% refund for a $27 dress. You can't contact them by phone either. Only by email and Facebook messenger. I do not recommend purchasing anything from them!

Date of experience: March 31, 2021
Kentucky
1 review
0 helpful votes
Follow Tina B.
Unfollow Tina B.
Share Review
Report Review

Terrible quality
March 30, 2021

Ordered a pair of white canvas shoes, very cute on web site, but not what I received. They fit really big and aren't the quality that shows on their site. First photo is what I received 2nd is what I ordered. I Sent them an email and they kindly told me they would take 10% off my next order!

Date of experience: March 30, 2021
California
1 review
0 helpful votes
Follow Tuesday E.
Unfollow Tuesday E.
Share Review
Report Review

The prices are very good.
March 30, 2021

So far my favorite store! All Product amazing. I am really ahappy and satisfaction with the price and products I got.

Date of experience: March 30, 2021
India
1 review
0 helpful votes
Follow Tabitha T.
Unfollow Tabitha T.
Share Review
Report Review

Sizes of swimsuits
March 18, 2021

Swimsuits are really cute and affordable but some of them were slightly smaller as they supposed to be, but still fit quite well

Date of experience: March 18, 2021
North Carolina
1 review
0 helpful votes
Follow Heather F.
Unfollow Heather F.
Share Review
Report Review

I ordered two beautiful items... when I received them, they were not what I ordered. The material was not what was expected and the sizing was way off. When I contacted customer service for a refund, they are in CHINA so sending it back would cost ME more money. They would only refund me 30%. This is a SCAM. DO NOT ORDER FROM THESE PEOPLE.

Date of experience: March 17, 2021
Oregon
1 review
2 helpful votes
Follow DAKOTA L.
Unfollow DAKOTA L.
Share Review
Report Review

TERRIBLE SERVICE
March 16, 2021

ORDERED OVER 170$ WORTH OF STUFF AND TRIED TO RETURN SOME OF THE ITEMS THAT DIDNT LOOK LIKE THE PICTURES. ASKED TO RETURN THE ITEMS AND THEY SAID I COULD GET 10% OF MY ORDER BACK. I HAD ASKED FOR THE RETURN LABEL AND THEY TOLD ME I WOULD SPEND MORE MONEY ON RETURNING THEM AND IT WOULDNT BE WORTH IT. AFTER GOING BACK AND FORTH WITH 20 EMAILS THEY WILL ONLY REFUND ME 35% OF MY MONEY BACK. THE ITEMS I HAD PURCHASED LOOKED NOTHING LIKE THE PHOTOS AND WERE FAKE LOOKING AND FEELING LIKE THEY USED SUPER CHEAP MATERIALS.
OVERALL VERY DISAPPOINTED WITH THE SERVICE AND THE STAFF FOR CUSTOMER SERVICE THAT THEY WOULDNT GIVE ME THE FULL AMOUNT OF MONEY BACK WHEN RETURNING THE ITEMS.

Date of experience: March 16, 2021
Ohio
1 review
1 helpful vote
Follow Alyssa S.
Unfollow Alyssa S.
Share Review
Report Review

Not impressed
March 16, 2021

Yes, the dressed were super cute and the material was of good quality. However, the sizes were INACCURATE. I measured my BWH before ordering to verify what size I should order and proceeded in thinking I would be getting a cute dress for my vacation. WRONG. The dress was past my knees after being shown midthigh on the model, and two sizes too large overall. This was the case for all three of the dresses I ordered. I tried to reach out to customer service, their solution was at first that I give my dresses away to friends or family, then it went to refunding me 10% of my subtotal. All I want is for them to put an accurate size measurement on their dresses so nobody else has to go through what I'm going through.

Date of experience: March 16, 2021
Virginia
1 review
1 helpful vote
Follow Ginni P.
Unfollow Ginni P.
Share Review
Report Review

A Rip Off Company
March 15, 2021

I ordered a sweatshirt. It took several weeks to arrive. It was too small and the material was inferior. I emailed them twice per instructions, but they did not respond. I finally wrapped it up and mailed it to the address on the label. It was returned several weeks later with "fraudulent address " written by the postal carrier. I asked Pay Pal to get a refund. The clothing company said I could get a refund if I send it to a China address which would cost more than the sweatshirt. I'm giving it away and accepting the loss.

Date of experience: March 15, 2021
India
1 review
1 helpful vote
Follow Morgan M.
Unfollow Morgan M.
Share Review
Report Review

Affordable lingerie
March 12, 2021

I love buying lingerie from BELLELILY, I can try different styles on a budget. The quality is decent for what you pay for, but my lingerie is not meant to stay on so it doesn't really matter too much. TIP: use their youtube review discount code.

Date of experience: March 12, 2021
Japan
1 review
1 helpful vote
Follow Dominick M.
Unfollow Dominick M.
Share Review
Report Review

Wow that's a surprise visit for me. Their collection of superb budget friendly clothes are perfect fit for your pocket. They have fashionable accessories, T-shirt and many more. If I asked to give rating to them I would prefer 7-8 out of 10. Let's check it out their fashionable accessories again, as my first Order got in 7 days. Anyway thank you for the best product.

Date of experience: March 3, 2021

From the business

All Free Shipping Cute Clothing at BelleLily.


bellelily.com
London, LONDON, United Kingdom
+190