Bellelily

The store is amazing. Everything lives up to expectations. The clothes, shipping, prices, custom service is Very good. Excellent store. We Will for sure buy more from here in the future! I can recommend visiting their site!

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few days. It was presented well in Bellelily. Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Always a great experience! I love shopping with this website. I haven't had a problem and the clothes are always so cute and very affordable. I can understand why many of the other are upset about the returns because I was a bit discouraged at first when I read that, but decided to take a chance and don't regret it once! You just have to decide if it is the right size for you before buying.

I've had a great experience shopping at Bellelily. The clothing is trendy, high-quality, and beautiful. I especially appreciate the variety of styles available, which makes it easy to find. Shipping was quick, and customer service was responsive and helpful when I had questions. I highly recommend this site to anyone looking for fashionable clothing.

Whenever I want to order dresses from this site, I sit down and enjoy looking at all the beautiful things on offer. Then I just go online, order and look forward to getting my purchases, now how easy is that!

I cannot believe how many items are on this website as well as the great prices! I really don't think I'll need to shop anywhere else for clothing. This is my first order so hopefully all goes well on time

Reason I chose this business:
I was looking for summer clothes on a random search and came across this website. I am so glad that I did it

Amelia was the customer service agent. I advised her of a missing Unit in my address. The items were never delivered. I was told they'd send new items. I was told that it was all my fault, though as asked, I spent over 2 hours trying to change the shipping address to add my unit number. As the one being shipped to, you can't do that. I told them over and over to refund me. I said I was disputing the charge because I never received the merchandise. I didn't mind paying for initial shipping, but they never made it right nor tried to. Amelia is the most rude, most unhelpful, non-customer service agent. I have proof that I never received a thing, yet they called my credit card saying I had. It caused my credit score to go down. They did this intentionally.

This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glitter. Not only that none of the sizing is correct I ordered small and all the bottoms are very large. I cannot wear any of them.
I messaged customer service and although their response time is fast they are useless.
They offered me first only a 20% refund then a 30% refund!
I paid 59.42. They only refunded me 10.34! How is that 30%? Say they had to subtract shipping and insurance?! I'm the one who paid for shipping and insurance! They are fake and liars not trustworthy. Save your money!

The items I received did not match either the description or image offered by them. I specifically looked for Tennessee Volunteers clothing. The picture and description showed the correct color. What was received was more of a reddish color. I emailed the company about a return. I've heard nothing. From what I can tell this is a Chinese company. Extremely disappointed.

I have tried contacting this company multiple times to get a return address and no response! Quality of clothing is awful! Got charged for cross cross open back tie doe heart mini dress, never received. The patriotic tie dye star tank was orange instead of red. All of the material smells like a weird oily plastic! Very thin weird material! A big scam! Where do you return the clothing?!?! Nobody answers/ returns your emails!

Received boots. Two sizes too big after using conversion chart. No response for returning. Address on package to return was not legit. It was an Express store in Rosemont, Illinois. The name on the package was Zhao Meng. Don't waste your time with this company. Scam!

I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!

Bellelily, Horrible company. Sizes are off AND send poorly sewn defective clothing. Waistline is sewn completely off (see photo-right ide of waist line doesn't even match the left side). Won't fully refund or exchange-excuse used is high shipping costs. They keep stringing you along with messages back that never resolve the problem. This company is out of China. Staying USA from now on!

Don't fall prey to all these cute clothes! They look nothing like the pictures & the quality is awful. Their return policy sounds very customer friendly but they refuse to guarantee a pair of shorts that are full of holes rather than frayed as their pictures show! Instead they offered a discount on my next purchase which won't be happening!

Ordered a very long thick purple sweater for Fall and received a waist length black lightweight black sweater that is for Spring/Summer. Completely different product and no inserts with packet on how to return. Email address provided in my confirmation email bounces back. Based on reviews (guess I missed them when ordering) I don't expect they will handle the return well. Scam as far as I am concerned.

I usually don't even leave reviews, but felt so unsatisfied and unhappy with my experience at Bellelily (an online clothing shop), that I decided to leave a poor review. First of all, the dress I received did not look like the one I ordered, and was poorly made. When I looked back at the website, it says you can only return the item if you get "approval" first from customer service. My first email didn't get a response. Then, upon my second try (mind you now it has been a few months since purchase), they told me I could get a refund once I leave a happy review about my product. I didn't want to lie on my review, and told them unfortunately I could not leave a positive review when I'm trying to return my product. I never received a response. This company is very shady, manipulative, unhelpful, and their products are not as demonstrated or quality items. I will never order from this website again, and would caution you against doing so also.

The clothing took two months to get here. Quarantine happened, so I get that. But then my items were all STAINED. One looked like it had dried blood spots on it, the others were covered in makeup like someone had wiped their lipstick off with it. I emailed them asking for a refund, and they told me don't bother sending them in because I would have to pay my own shipping and it would probably be more than what I got back. Then they said the best they can do is a 10% refund and that's it. I paid 58 dollars for everything, the merchandise was all ruined, and they would only give me 5 dollars refunded. Never order from them.

By far the worst online clothes order I've ever received. I ordered two shirts. Very cheap thin quality, your better off shopping at Walmart or even the thrift store. I will literally never wear either shirts. The sizes are also massive, runs very large. A size small is more like a large or xL. I tried to wash and shrink but since the material is very thin, it did not help.
Do not waste your money. The clothes look totally different than they do online. Definitely the cheapest of quality coming from China. The pictures online are very deceiving.