On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Beds.co.uk has a rating of 3 stars from 829 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.
We monitor reviews for authenticity
Excellent quality and excellent value. Very pleased overall. There was a part of me that was slightly skeptical as the price was so low, but I'm over all extremely happy with my purchase after getting several better nights sleep!
I've just had my delivery from this company and part of it was missing! The delivery drivers claimed the warehouse didn't have it as it is out of stock, and customer services said the delivery guys hadn't picked it up from the warehouse and it happens a lot. If it happens a lot why use that delivery service?!? I've cancelled all my plans for the day to wait in for my delivery and now they say I have to spend another day waiting in at the end of next week (because apparently they aren't in my area any sooner) to get the missing parts. Not impressed at all!
Beds.co.uk provided a very fast and efficient service. The bed I ordered Ottoman was a little tricky to put up but it took two people about 1 hour which is not bad.
I would recommend Beds.co.uk and I would definitely order from. Them again. Delivery was very reliable and prompt. And I received a text from. The driver the morning of delivery. I am very pleased with my purchase.
From ordering online to delivery on time very happy with the bed and service would recommend this to anyone looking for as god bed and service
Arrived very quickly and have no complaints at all. Would def use the company again in future.
Great value for money
Found the bed I wanted for my daughter easily on the website and it was delivered promptly. She was thrilled to bits. Having now slept in the bed for a number of weeks she says it is comfortable and well made.
I ordered 2 memory foam mattresses site was easy to use. The mattresses came on the day they said they would. I would recommend them to anyone.
The delivery on the bed and mattress was quick, the bed was simple to put up and looks good. Comfortable mattress
The price was unbeatable and the service spot on! Bed received as stated and on time. Easy to assemble and really comftable to sleep on. Would recommend to everyone. Really happy with with my purchase.
We ordered a bed frame attracted by the price.
It arrived the next day as promised.
We were delighted with the ease putting it together but not importantly the overall quality.
We highly recommend this company.
Very reasonably priced and good quality product. Couldn't fault delivery either, very easy to log on and change dates if you need to.
The delivery of the order was perfect for me being able to select a delivery day. Plus the message the day before to say the delivery would be done between 12 and 6 was a great time saver. Meaning i didnt have to be in all day.The delivery driver was fast and efficient and gave a cursity call half hour before. The bed is excellent and was easy to construct. Very pleased with everything
Easy to order and it was worth value for money. Delivery was as promised intime. Can not really complain. So i am pretty pleased with my order and my overall experience in the ordering process
I ordered a new bed & could pick my own delivery day & they came on the day. I had no problems with the order & I love my bed & mattress. Will be ordering for my 2 spare rooms
Very good value bed. Good delivery on time, delivery man happy to take to back door of property. Bed easy to assemble, Very pleased. Thank you
We had ordered a bed through another company but were messed about with delivery days - so we came across beds.co.uk and found a cheaper alternative. It arrived on time, had better storage and is a much better product. We then went on to order our garden furniture which was equally easy to assemble and great value
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.