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Beds.co.uk has a rating of 3 stars from 829 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.
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Delivered on time, delivery man very helpful. Bed very comfortable, well priced all in all great service. Would recommend.
This bed is great value and very easy to assemble. There were no pieces missing and the instructions were easy to follow
We were a bit worried, especially by reviews of the delivery company. In the event the bed came when we expected it and we are delighted by how comfortable it is. The drawers aren't things of great quality but they are finished well and aren't very different from ones that were more than twice as expensive in the bed shops we look in. Overall we are very happy and intend to buy a second identical bed as soon as we complete the move we are in the middle of.
Great service ordered the bed and luxury mattress (which really does live up to its name) on a thursday and it arrived the following monday the delivery man called to let us know they were 10 mins away which was great as i was in my pyjamas! First night sleeping in the bed was delightful and since then i have had the best nights sleep i have ever had. The bed frame is beautiful exactly what we wanted and for the best price £299! When the time comes that i need a new mattress i will deffinatley be ordering again. Thank you!
Ordered, delivered, moved into place, done and dusted nice new comfy bed without fuss or nonsense. Very Happy!
My new mattress as sorted my insomnia out. I had never had a memory foam mattress before this one. It has been a great aid to me and I no longer wake up 2-3 times in the night.
Delivered when promised, and very good value for money.
The only criticism would be that the quality of the headboard isn't to the same standard as the bed, but, you get what you pay for.
Bed came when it said it would. Comfortable mattress (memory foam) was easy to put together. Just a shame wasn't given the option to purchase mattress for trundle at the same time
GREAT DELIVERY, HELPFUL STAFF, WELL PACKAGED, SEEMS QUALITY NOT BAD.
JUST ONE BAD THING CLIPS THAT HOLD BOTTOM OF BED TOGETHER ARE PLASTIC AND NOT MUCH GOOD
A transparent transaction on a really good value for money product. Great communication and choice of delivery dates. Excellent experience all round
I am afraid will not buy from them again! What you see and are told about is not what you get. Bought a mattress which according to them was top of thier range and best. What i got was made by and delivered by another unknown manufacturer whom i later found out had very bad reviews. Unfotunately it was too late as i had already paid! By the time the mattress was delivered and i started using it, it was too late for any complaint! I sent then several emails but have not yet recived any reply! Never again dispite their very polite customer service! Do not buy or you will be disappointed!
Really pleased with the overall service and product. Price was excellent and we will certainly be looking to purchase from you in the future.
I ordered two beds from Beds.co.uk and cannot fault the beds or the service. Delivery was very fast, from ordering online late one evening to delivery of the two beds was just a few days! The prices I found were the best in comparison with other companies online. I wouldn't hesitate to order again when one of the family needs another bed.
Bought a double and a single bed frame from your company. They were dispatched quickly and were exactly as described. Fantastic experience.
Decided the double was just too small for me and my restless sleeper of a partner! After spending hours searching the web for a King Size package within budget I stumbled upon Beds.co.uk
So many frame and mattresses to choose from and the prices were very competitive in comparison to the big outlets. After reading through reviews and deciding on what design best matches my contemporary style I found the frame and mattress package to suit.
Everything from a customer perspective was exactly what you would expect and more! The bed itself. The missus now thinks she has even more room but I can live with that given the comfort of the made to frame mattress is superb! I even got brownie points on the design too!
Check them out and you won't need to look anywhere else!
Really easy to put together and good value for money! Would definitely recommend this bed if you have limited space but still want a good double bed
Delivery was on time and as promised, I was happy with the overall service that I was provided by the company.
From the time I ordered to the time my table and chairs arrived very impressed. Easy to ensemble clear instructions. Good quality. Delivered on time very happy
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
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