Bedroom Furniture DiscountsReviews 255
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Bedroom Furniture Discounts Reviews Summary
The company generally enjoys a positive reputation for its product quality, competitive pricing, and exceptional customer service, particularly highlighted by proactive communication and support from representatives. Many customers appreciate the white glove delivery service and the thorough updates throughout the purchasing process. However, concerns have been raised regarding service delays, issues with damaged items, and difficulties in obtaining replacements or refunds. While many express satisfaction with their purchases, the inconsistency in handling complaints and returns suggests a need for improved processes in these areas to enhance overall customer experience.
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Just ordered a bedroom set! John customer service was amazing also very patient! Will definitely recommend
It took me months to decide on what decor I want to bring into my home. I finally decided on a bedroom set and was still a little gun shy. Rio popped up in the chat and was so helpful and gave me a discount and explained everything plain and simple. She made everything easy with her great customer care. I am re-doing another bedroom and will definitely order from them again! Thanks Rio! Additional comment 01/28/21 - I received my furniture in a timely manner and I paid the extra service to have them set it up and remove the debris and it was totally worth it! I love the furniture. It is very well made, modern and stylish! I can't wait to redecorate another room!
Today I placed an order over the phone. Walter was great. Very knowledgeable and friendly
Thank you
Kate helped answer all my questions quickly and completely. Top-notch customer service all around - looking forward to receiving my order!
What a great sales associate John was. He was patient with my numerous requests and was a pleasure to deal with. He knew his job and did it very well.
This was a pleasant experience. Samantha was very helpful. It was an easy transaction. Looking forward to my new bedroom furniture.
Ordered my bedroom furniture through online chat with Pam. She was amazingly helpful! Got me everything I wanted at phenomenal price!
I started the order not knowing what to do and Pam did an amazing job helping me. She made the entire process fast and simple. I can't wait till it comes.
I shopped around for good prices for quality furniture & found Bedroom Direct Discounts, I needed additional help & I met Hannah a customer service agent who went above & beyond with Her assistance. Hannah also gave Me a great discount which saved Me additional money. Her courtesy & professionalism is an asset to this company. You really deserve 10 stars Hannah & once again thank you so much for your help!
Chatted with Pam via the live chat function on the site. She was able to address my concerns right away. My only complaint was the speed of the responses were painfully slow at the start due to some connectivity issues on their end as well as too many chats open. Entire chat could have taken a quarter of the time. All in all, I will use this site again, they were great. Pam was very nice.
Worked with Pam today, bought a Tommy Bahama bed frame. She exceeded all my expectations, will buy from her again. Thanks Pam you are the best
Had questions while placing an order online so I utilized the chat function. Was connected to a representative named Vicki who was efficient, courteous and very helpful! She answered all of my questions and stayed with me until I completed the order process. Three thumbs up!
I appreciate the big discount that John negotiated for my villa valencia bedroom set. I'm excited!
Never thought I'd make a substantial purchase via an online chat, but this is 2020 after all! Anyway, Vicki was a pleasure to deal with, answered all of my questions and was able to help get me to a price that worked for the wife and I. Haven't received furniture yet, but I feel confident that we will be satisfied. Thanks again!
I chatted online with Vicki and placed an order with her today. She answered all of my questions quickly and efficiently, and was a pleasure to speak with. If the delivery goes as well as the order process, I will definitely continue to shop with diningroomsoutlet.com!
Vicki was very helpful with all of my questions, and very fast as well! Was looking for military discount that they didn't offer but instead i received a 150$ discount from my order! I am very happy! She definitely has great customer service!
Kate was very helpful with all of my questions, and very fast as well! She definitely has great customer service!
I had ordered the wrong item on the website and was put in touch with pam, she was very helpful in getting my order correct
Kate helped me tonight on the online chat, and it was great. She was very helpful, answered my questions, and placed the order for me.
Cheaper then other place, I love it and I would like to get my order on time. Thankyou guys for your busines.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members