Bedroom Furniture Discounts
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Bedroom Furniture DiscountsReviews 255

3.2
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Bedroom Furniture Discounts Reviews Summary

The company generally enjoys a positive reputation for its product quality, competitive pricing, and exceptional customer service, particularly highlighted by proactive communication and support from representatives. Many customers appreciate the white glove delivery service and the thorough updates throughout the purchasing process. However, concerns have been raised regarding service delays, issues with damaged items, and difficulties in obtaining replacements or refunds. While many express satisfaction with their purchases, the inconsistency in handling complaints and returns suggests a need for improved processes in these areas to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
75
value
74
shipping
68
returns
30
quality
65
New York
1 review
11 helpful votes
Follow Sean L.
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Trying to purchase furniture during Covid has been very difficult. Most companies will let you order but there's no one to follow-up and keep you informed. Gary was definitely the exception. He stayed in contact with me throughout and even though it took longer than I expected, he was always there to answer and email and follow-up on status. When the product was delivered without the Light kit connection, he called the manufacturer to get that ordered and delivered for me. I would definitely buy again. Thanks Gary!

Date of experience: October 12, 2020
Arizona
1 review
0 helpful votes
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Happy customer
October 9, 2020

I am so pleased with this company, price and service. Augey was very helpful and everybody else from ordering to delivery. I would like everybody to know what a great company this is. They send you messages informing you about your order and they respond to your message in no time you have any question.

Date of experience: October 8, 2020
South Carolina
1 review
0 helpful votes
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My bedroom furniture came as promised in perfect condition and set up by your experts promptly and cheerfully. Augey, your customer service person, kept in contact with us throughout the entire process. Augey was great. We will definitely buy from you again... soon. Frank and Paola

Date of experience: October 8, 2020
Tennessee
1 review
0 helpful votes
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GREAT SERVICE!
October 8, 2020

Process of ordering was wonderful, The follow through with Michael and ongoing communication was superb.my delivery men Yerry and Jose were helpful, checked every piece and made sure i understood removing the table leaf correctly. I will certainly purchase from Dining Room Outlets again for any furniture needs.
Susan

Date of experience: October 8, 2020
Alabama
1 review
0 helpful votes
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White Glove Service
October 5, 2020

From the initial order to the delivery Michael was in constant contact, communication with me on what was happening at every stage of my custom order, I felt very confident I would receive an excellent product and I did. The order was fulfilled and delivered ahead of the projected schedule.

Date of experience: October 5, 2020
Louisiana
2 reviews
0 helpful votes
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Easy Purchase
October 2, 2020

Buying new furniture couldn't be any easier. My sales associate, John, was knowledgeable and ready to assist with my purchase. He made many suggestions and offered applicable discounts and incentives.

I hope the delivery and set-up will be as positive as the sale. So far, so good!

Date of experience: September 30, 2020
Michigan
2 reviews
0 helpful votes
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Outdoor furniture
September 30, 2020

Michael was attentive and kept me up to date. The website has very affordable prices compared to other sites!

Date of experience: September 30, 2020
Georgia
1 review
0 helpful votes
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Samatha Gupta
September 29, 2020

Ordered dining room set. Samantha was very professional. She answered all our questions with ease. We would definitely recommend her to any of our friends and family.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Great Service
September 29, 2020

Pam assisted us in chat with the purchase of two nightstands and a bachelor chest. She was very polite, professional and thorough. She made the experience quite easy and we were able to forgo the normal website checkout process.

Date of experience: September 29, 2020
New Jersey
1 review
1 helpful vote
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Sharon
September 29, 2020

Sharon was an awesome person. She was very patience, polite. You have a great employee. They also got back with me within seconds with prices... I recommend this business a top 10. I will never go to a store again..

Date of experience: September 28, 2020
New York
1 review
0 helpful votes
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Awesome customer service!
September 29, 2020

I wish I could give Michael 5 plus stars! He was key in navigating delivery process during the pandemic. He was in constant contact and kept me informed every step of the way. Actual physical delivery was flawless and very quick.

Date of experience: September 27, 2020
Texas
1 review
0 helpful votes
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Kate was helpful
September 29, 2020

Good prices. Ordered bedroom set for guest room. Can't wait to receive my order Just what I was looking for Nice selections and you can personalize your order which I did.

Date of experience: September 27, 2020
Wisconsin
1 review
0 helpful votes
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Kate was of great help!
September 29, 2020

We really appreciate the customer service of Kate, who assisted us in ordering a bedroom furniture set and was also able to get us a great price!

Date of experience: September 27, 2020
North Carolina
1 review
0 helpful votes
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Buying Experience
September 29, 2020

Great assistance from Pam via chat to customize my order. She was very knowledgeable and very patient. Thank you Pam!

Date of experience: September 27, 2020
Maryland
1 review
0 helpful votes
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Great Service!
September 29, 2020

I was curious about all delivery options so choose to do an online chat. Pam was awesome and answered all of my questions. Excited for my new dining set!

Date of experience: September 27, 2020
West Virginia
2 reviews
12 helpful votes
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I've wrestled with the decision to buy office furniture for months. I ordered my desk from this company and it was delivered right to my office unpacked & set up. I thought Discount Bandit would save me money but was not willing to haul and unpack furniture from my garage to upstairs. Called Kate@ Bedroom Furniture Discounts and she gave me a super great price. Better than DB and in less than 5 minutes - no hassles! I'm thrilled! Dawn

Date of experience: September 27, 2020
Virginia
1 review
0 helpful votes
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Great customer service
September 27, 2020

Pam was so helpful even when I left the chat for an hour to take extra measurements she was ready for me when I returned. Quick checkout.

Date of experience: September 26, 2020
Florida
1 review
0 helpful votes
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John
September 27, 2020

John was very courteous and helpful in terms of placing my order and helped us get the best value possible. A pleasure to speak with.

Date of experience: September 26, 2020
Pennsylvania
1 review
0 helpful votes
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Living Room Furniture
September 27, 2020

As of right now I am happy with Kate's assistance and looking forward to my delivery. I will further comment at that time. Thank You

Date of experience: September 26, 2020
Washington
1 review
6 helpful votes
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Amazing Gem of a Rep
September 27, 2020

I could not ask for a better person to lead my family to purchasing a bedroom set which was a major purchase in our lives. Pam was extraordinary. A gem of a person and we cannot thank her enough for the ease of the transaction. All things were clear. She walked us thru everything. Financing and how to navigate ever aspect. We appreciate her. Outstanding person and representative.

Date of experience: September 25, 2020

About the business

Shop for discount bedroom sets with Bedroom Furniture Discounts; give your bedroom a complete new look with our range of discount bedroom furniture including beautiful beds, nightstands, headboards, dressers, mirrors, chests and a lot more. To checkout...


bedroomfurniturediscounts.com
New York, New York, United States