Bedroom Furniture DiscountsReviews 255

Found our bedroom suite locally but able to save a great deal by purchasing through Discount Bedrooms. The company was very upfront letting us know there would be a delay in shipping the furniture. Gary David, the Customer Success Manager, did a great job keeping us posted on the order progress.

I ordered a dining room table with 6 chairs during this Covid Pandemic so shipping did take longer than usual. I used the white glove service and it went very smoothly. Didn't notice at first but after a few day of having, notice a part was missing to support the leaf under the table. Michael had been in constant communication with me throughout my whole experience so I emailed him. He had me take a couple pics and then he contacted a furniture repair service that came out and resolved the problem. Afterwards, Michael contacted me to make sure I was happy with the service and I was. I would like to thank Michael for being with me through this whole process!

I ordered a full bedroom set back in May with an online promotion with this company. I did not receive any updates on my delivery till I had to specifically hound them almost daily for my items to be delivered in August. Once the delivery arrived I had 2 pieces that were completely unacceptable since someone clearly tired to repiece the items back together. After sending several email, photos etc this company is still trying to send me back the damaged furniture at full price which I had already advised that I will not be accepting. Steer clear of them. The customer service is horrible. No one follows up with anything or will give you a straight answer.

I cancelled within their 24 hour no charge cancellation window, but they won't give me my money back! I placed an order for office furniture with Bedroom Furniture Discounts on 10/30/2020. When I received the email confirmation notice, I was informed of a COVID shipping delay (this was the first mention of a shipping delay). I was not able to wait, so I requested a cancellation of my order within their advertised 24 hour window.

They confirmed my cancellation request on 10/31/2020, but contacted me several times after this to get me to keep my order. I repeatedly told them I could not wait on the delayed shipping and confirmed I wanted to cancel. They took $2,261.92 out of my account on 11/2/2020 after confirming the cancellation on 10/31/2020 and WILL NOT GIVE IT BACK!

They stopped responding to me on 11/11/2020 and I have had to reach out to my bank to dispute their charge to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY! They are dishonest and took money out of my account for an order they knew was cancelled and won't give it back.

We bought the wall to wall Catalina bookcases/entertainment center. The furniture was delivered in a short time - we bought the white glove delivery service. It came in perfect condition and looks just as beautiful as in the pictures.

Michael was very helpful and friendly in helping us every step of the way.

We are very happy with the furniture, service, and delivery and plan to buy more furniture from the company in the future.

Daniela

The furniture I purchased, I'd been wanting from the first time I saw it (roughly about 15 years ago), and mostly everywhere else either discontinued it, had it priced way too high, or didn't have all the pieces, but Michael and your company really came through! I had to wait a very long time, due to the Corona pandemic and the delivery company coming out of New Jersey not being allowed into NYC, but when I got it, and it was put together, I was in AWE! I love my set, and have already picked out the set for my spare room! I preferred for them to take the money up front (I even asked them too) so that I wouldn't accidentally spend it *because of other obligations), and they did, leaving me with the comfort of knowing when the time came, there would be nothing in the way between me and my furniture! The "white glove treatment" company they chose were as exceptional as their company! I've already told my sister about Bedroom Furniture Discounts, but from now on, as long as they're in business, they will definitely be my first priority to purchase any furniture! Bedroom Furniture Discounts and Michael, YOU ROCK! I'll send a picture when I get the other pieces and complete the set!

I purchased a new bedroom set from them. The quality and pricing was amazing. I saved a little more than $1000 from what my local furniture store offered on the same pieces. However, I had to wait a very long time to get my furniture. Months long wait and the coordination with their local delivery vendors left a lot to be desired. Michael Alaba was the rep that was helping me and kept communicating regularly with updates. He did a great job to keep me up to date!

We knew the brand we wanted and when we found this site that actually offered additional pieces to mix and match and not just one layout we knew we hit the jackpot. The online chat was fantastic by clarifying the options. But then the manager from the actual store called to verify we were getting exactly what we wanted. It is exactly what we wanted. COVID for sure delayed shipping but for what we received we are so happy. Nothing to do with bedrooms but they have several affiliated stores.