BeddinginnReviews 428

I purchased 5 3d wall art decals from this company. I was phoned a few days later and the lady spoke very poor English and was asking me why I purchased such a large order!
I assumed this must have been some sort of fraud check although they had taken my money via my verified PayPal account. Anyway after a tough to understand conversation I managed to verify I am the account holder and I did not realise 5 stickers was a large order! She then agreed to send me the goods.
I waited for almost 3 weeks and the order had still not been dispatched. I tried contacting them on their website several times and was ignored each time. In the end I opened a PayPal dispute and they contacted me back the same day via email ( they have refused to discuss the issue through PayPal and have not replied to any of PayPal's requests) telling me because I have opened a dispute my order will now be delayed even longer! They have told me to close the dispute several times but still refuse to discuss this through PayPal who are trying to help resolve this and get me my refund which I have now requested.
This company offers awful customer support, takes far too long to despatch goods and refuses to cooperate with anybody if a refund is requested.
I would advise everyone to avoid this company as they don't care about the customer.
One other thing too, once you sign up for an account they spam your inbox on a daily basis!

I ordered gloves from this Beddinginn two months ago. The package was lost and the representative, Crystal, was no help in the matter. I composed an honest, negative review of the company (see below) and they refused to return my refund until I removed the review. I've exchanged upwards of 20 emails with Crystal requesting my full refund. They company has refunded half of the cost but has withheld the rest of my money because of the review. I've filed an official complaint with Trustpilot compliance team to address this illegal action, and they are following it up. A terrible company to work with; very untrustworthy, unprofessional, and incompetent. I should have read other consumers reviews.
----Initial review - Dec 2017 ---
I ordered a pair of mittens three weeks ago. Company emailed to confirm address but kept getting my responses wrong. When parcel was supposedly sent out the tracking information did not work. After three emails over the past 10 days, I finally got a response saying the package must have gotten lost in the mail. Crystal asked if I wanted another package sent out or a refund. I requested a refund and asked when I could expect to see that in my account. She responded saying when I receive my package I need to refuse to sign for it and when it returns to the company I'll get my refund. Absolutely ridiculous! The representatives cannot speak English, all of their responses are pre-generated and not specific, and the wait time between emails is unbelievable! Not only will the Christmas present I order not arrive in time, I have no idea if I'll ever see that money again! Very unprofessional and poorly handled on their part. I highly urge against using this company!

Duvet cover I received is not anything like picture. The pattern is different from the picture and the picture has no borders while the item does. The design is not centered on the duvet. The item received introduces colors not pictured, i. E. oranges and light greens. And the cover is too small t properly drape over sides. I didn't see that the site disclosed it was in China and I had to pay $38 duty on a $65 item that wasn't what I wanted anyway.