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Bed Bath & Beyond has a rating of 2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 27th among Bedding sites.
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BEWARE OF TEXT OFFERS! They sent me a 20% off coupon in the mail and it said text this code to this number for 20% off one item and you will receive your code to use mobile online so I text the code to the number and get a response --"YOU WILL RECEIVE YOUR CODE IN ONE WEEK" Really? One week... I'm trying to buy Christmas gifts... you think I'm going to sit around for a WEEK and wait for a code for 20% off... hahahaha. So I just went to Amazon and found it cheaper anyway. BOGUS!
Great site to buy stuff for the home from decor to dining and everything in between. Merchandise ranges from economy to luxury so of course price varies as well. They have the standard expensive lines but also cheaper items as well. Shipping was quick and the items were as expected. I haven't returned anything or contacted customer service yet so I can't vouch for their customer service or return policy.
I only buy from Bed, Bath and Beyond when I have a coupon, and thank god they send coupons to my house all the time. And instead of going ot the store where I could be tempted with many more things than I need, I use the coupon online. Bed, bath and beyond could do with having some cuter items, but for the more basic things I need in the house, it'll do.
Answer: It's not hard to get them on the line, but they are all foreign so they didn't understand exactly what I was talking about
Answer: How can you share a success story when you hold on three separate phone calls for an excess of 16 hours to resolve a refund issue where you are not able to make contact through email because of a shortage of employees yet you are told that you exceeded the 15-minute window? I have been waiting for my refund since the 13th of August and I have yet to receive it
Answer: Bed Bath & Beyond is a scam! They took my money and NEVER sent my order and won't give me a refund! The worste online shopping experience I have ever had!