website thubmnail of BeckyDress
How would you rate BeckyDress?
grey star
grey star
grey star
grey star
grey star
New York
1 review
3 helpful votes
Follow Nick b.
Unfollow Nick b.
Send Message
Share Review
Report Review

My mother ordered a dress for my wedding from Beckydress.com the color shown online was not what was rec'd. It looked like a metallic brown the dress that came was purple. They were emailed right away regarding this 7-10 days later I received an email to send them a picture which I did they offered 10% discount. I requested a full refund for false advertisement then they responded admitting the picture on line was different but responded with "
"If you insist to return them, as our return policy, you need to pay 60% of the dress price as restocking fee and the shipping fee is not returnable. If you are ok with that, please confirm the return address with us."

NOT HAPPY DO NOT ORDER FROM THEM...

Date of experience: March 3, 2015
KR
1 review
0 helpful votes
Follow Riley W.
Unfollow Riley W.
Send Message
Share Review
Report Review

My wedding dress was PERFECT! Like everyone I was really conscious about my wedding dress but when I saw my dream dress on this website I couldn't stop my self to buy it. I had never thought that I would buy my wedding gown by online as I couldn't try it and didn't know how it would look at me. It was wonderful experience. Everyone loves my wedding gown. Beckydress is amazing.

Date of experience: January 7, 2015
Ireland
1 review
1 helpful vote
Follow Laura O.
Unfollow Laura O.
Send Message
Share Review
Report Review

Shocking!
December 9, 2015

I paid 120 euro for a dress to be send to Ireland, the dress was no where near the size I ordered an XS it was easily a Medium ordered the material is like a thin sheet it's awful, as soon as I tried on the dress the whole side ripped! Very disappointed

Date of experience: December 9, 2015
Ireland
1 review
4 helpful votes
Follow jennifer b.
Unfollow jennifer b.
Send Message
Share Review
Report Review

Scam
March 3, 2016

DO NOT ORDER FROM HIS COMPANY. ABSOLUTE SCAM. I ordered 2 dresses for them unfortunately back in January.It states on their website it takes max 7 working days to deliver and I got my package 5 weeks after! Absolute joke! They refuse to refund me and offered me a credit note. As if I would ever order from these again. Getting on to my solicitor about this maybe that will open their eyes to their terrible customer service!

Date of experience: March 3, 2016
GB
1 review
9 helpful votes
Follow Lilly A.
Unfollow Lilly A.
Send Message
Share Review
Report Review

I am absaloutely disappointed In this so called company, I have been waiting over three weeks for this dress to come now after ordering I knew it would take 1-2 weeks to arrive however I had no recieved a dispatch email so I contacted the company and they had told me the dress had been lost in the post... well that's funny it had not even been dispatched... The arrogant lady on the phone told me it would be here 2nd class so basically another week... Well I would say they have some serious cheek should have been dispatched 1st class with the lack of communication I revieved... Plus the dresses are not cheap! Very very close to demanding a full refund and spending my money elsewhere... Somewhere that I'll get guaranteed quality service!

Date of experience: April 29, 2015
GB
1 review
3 helpful votes
Follow Carla W.
Unfollow Carla W.
Send Message
Share Review
Report Review

Don't bother!
February 25, 2016

Ordered a dress from them about a month ago and paid for delivery which gauraunteed delivery within a week! Haven't even received the dress yet and paid £60 plus postage! Worst shopping experience I wouldn't even bother! I tried emailing them twice and haven't even received a response, therefore I am refusing to pay a feel assured that I haven't even been sent a dress.

Date of experience: February 25, 2016
New York
1 review
1 helpful vote
Follow angela w.
Unfollow angela w.
Send Message
Share Review
Report Review

Absolutely horrible!
October 15, 2014

Absolutely horrible! Ordered this dress (and another locally) with EXACT measurements. The local dress fit PERFECT. This dress was HUGE! Needed over $100 in alterations (not including the extra I paid for SPECIFIC measurements). It looked very very cheap. It was cheaply made and the seamstress couldn't believe what we got. It looked ok from a distance, but I was trying to avoid paying $350 for a dress and I ended up spending that much when I was expecting half when it was all said and done!

Date of experience: October 15, 2014
Louisiana
1 review
0 helpful votes
Follow Savannah W.
Unfollow Savannah W.
Send Message
Share Review
Report Review

I will order all of my special occasion dresses from here! Great prices, beautiful dresses and the option to custom make your own size-wonderful for a petite like me! :))

Date of experience: December 28, 2014
Iowa
1 review
6 helpful votes
Follow mel p.
Unfollow mel p.
Send Message
Share Review
Report Review

Ordered a dress from here DO NOT EVER ORDER FROM HERE ITS FRAUD!
Never received conformation number in an email nor did we receive any emails about delivery date or tracking number. Tried to contact them many times no response! Transaction showed up on my bank account, noticed it was from Hong Kong, instantly contacted bank fraud dept. and filed fraud. Thankfully my bank worked with me and was able to recover the money. NEVER DID RECEIVE THE DRESS! They look good and are cheap but DON'T DO IT!

Date of experience: April 24, 2014
New York
5 reviews
15 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

The dress I ordered was horrible. Wrong neckline. Bone in bra stabs me in the chest. Bra smashed in because it came in a bag rolled up and will not conform back. Horrible material and the color is no where near what they advertise. Arms to tight. I wear a size 8-10 but I asked them to send me a 12 in case I needed it tailored for my sons wedding. As you can see its tight in some places and bigger in others. It would cost more than the dress to fix this mess and have relayed this information to them. I have attached the photo from their site and what they sent. I also sent this to them and they told me it fits like a glove. Really!
I attached what the picture looked like and what they sent.
Update 5/17/14
I finally filed several complaints with international fraud and called my bank, wrote a complaint on every site I could find and called the FBI. Told Beckydress what I did and had my money back, minus the $50 it cost to send it back. They are horrible people. There company has lost their license and are currently being investigated for fraud and stealing designs. It's a big risk ordering from them and I would advise against it. They are not legit.

Date of experience: April 10, 2015
Pennsylvania
2 reviews
9 helpful votes
Follow c B.
Unfollow c B.
Send Message
Share Review
Report Review

I was very nervous ordering after the negative reviews however, as the mom, I have nothing but good things to say from the email communication received a week before the event as promised and the dress was beautiful just as pictured. THANK YOU

Date of experience: November 6, 2014
Wyoming
1 review
6 helpful votes
Follow Denise L.
Unfollow Denise L.
Send Message
Share Review
Report Review

Lost dress!
April 2, 2015

I want to know where my daughters prom dress is! I ordered it on March 19th paid extra for fast shipping for it to arrive on April 1st! My order number is *******118. My daughter prom Is Friday April 10th and I need her dress here now! If you could not confirm that you couldn't get her dress here then I should have been notified before now! This is riculous! If I don't have someone contacting me or my dress by Monday I will leave so much bad feedback no one will ever order from you! I have a daughter who is going to miss her prom! She earned the money to pay for her dress and now we have none! Now what am I going to do!

Date of experience: April 2, 2015
Iowa
1 review
1 helpful vote
Follow Meg W.
Unfollow Meg W.
Send Message
Share Review
Report Review

HORRIBLE- FABRIC AND PICTURE WERE DIFFERENT THEN DRESS, WOULDN'T LET ME RETURN, CUSTOMER SERVICE SAID THEY LIED ON THEIR PACKING SLIP ABOUT MATERIAL IN ORDER TO GET IT THROUGH CUSTOMS, THEY STEAL AMERICAN DESIGN IDEAS AND MAKE KNOCK OFFS- HORRIBLE!

Date of experience: July 27, 2015
Washington
1 review
1 helpful vote
Follow Siena C.
Unfollow Siena C.
Send Message
Share Review
Report Review

NEVER ORDER FROM THIS SITE
I ordered a gorgeous dress and had custom measurements done. It came in 8 feet long and like 6 inches in the waist. There was dirt all over the chiffon bottom. The jewels were also falling off
Never ordering from them again
My advice is never order a dress from china

Date of experience: April 2, 2016
New York
1 review
7 helpful votes
Follow Nafeesah P.
Unfollow Nafeesah P.
Send Message
Share Review
Report Review

Ordered a dress for my daughter's prom, and what a disaster. The dress didn't fit at all and the measurements that were given were correct. The dress wasn't even the mermaid style that we ordered. Currently having someone recreate the dress for her prom next Friday. The person cut the whols bottom of the dress off. What a wasre of money. As I was unzippering the dress, the zipper fell off. Cheap Hot Mess for 200.00... Never again

Date of experience: May 21, 2015
Pennsylvania
1 review
4 helpful votes
Follow Lexy B.
Unfollow Lexy B.
Send Message
Share Review
Report Review

SCAM
February 23, 2015

Horrible website do not get it from here my dress came it looking like a Halloween costume. They upload the real dress and send a fake one. I'm now involved with the bank to get credit because they haven't even replied to me with a return address. DO NOT BUY FROM HERE

Date of experience: February 23, 2015
Indiana
1 review
2 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Send Message
Share Review
Report Review

Belle of the ball
March 27, 2015

Once again the dress we ordered was beautiful, the customer service representative was very helpful and patient. This is the second dress we ordered and plan to do again in the future.

Date of experience: March 27, 2015
California
1 review
7 helpful votes
Follow N H.
Unfollow N H.
Send Message
Share Review
Report Review

DO NOT ORDER FROM THIS SITE! WORST EXPERIENCE EVERY! LESSON LEARNED! Its bad enough being stressed out with everything involving a wedding but to have the wedding gown be an issue is a whole other story! The worst customer service, ordered my wedding gown from this co and they sent me a totally different dress than ordered. Would not exchange it or send me the dress i ordered and basically tried to force me to keep dress. I sent it back to them and they refused to accept the package. I was told from shipping co that i had to pay $200 to have it shipped back to me (the dress cost $220). End result the dress is being destroyed by customs due to abandonment. This wedding gown that was the wrong dress cost me $280 for nothing in return! STAY AWAY FROM THIS SITE!

Date of experience: November 24, 2014
Japan
1 review
0 helpful votes
Follow Margaret R.
Unfollow Margaret R.
Send Message
Share Review
Report Review

I was amazed at how beautiful my dress was. The fitting is perfect. I could not be happier with my beckydress experience. I tell everyone I know about them. Thank you very much!

Date of experience: January 7, 2015
Illinois
1 review
7 helpful votes
Follow Candace W.
Unfollow Candace W.
Send Message
Share Review
Report Review

Horrible Company
May 1, 2015

I ordered my wedding dress from this website i order it well in advanced it took 6 MORE weeks then i had scheduled for it to arrive... After numerous messages and threats to cancel my order and get my money back from the credit card company they finally sent my dress and i have to say my 11 year old niece could have sown it together better then these people. I do not understand one why it took so long to get here and my dress look like it does and two how are these people still in business. It is not at all what the picture described, the beading was falling off. I have had to take it to a alteration place and spend more money to get it like it was supposed to be in the first place. IF YOU ARW READING THIS. DO NOT ORDER FROM THIS COMPANY AT ANY COST... BUNCH OF FRAUD $#*! DRESS MAKERS. YOUR DRESS WILL NOT COME AS PICTURED NOT EVEN CLOSE!

Date of experience: May 1, 2015

Overview

BeckyDress has a rating of 2.4 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 40th among Wedding Dresses sites.

service
20
value
20
shipping
20
returns
13
quality
19