BeachsissiReviews 1,275

I ordered a swimsuit and decided, that since it was coming from overseas, and the length of time it takes for ANY purchase from ANY company to get to the USA, I was concerned it may not make it to me by my vacation. I contacted this company by email, they responded quickly, and told me they cancelled it, but if by chance it was already sent, would refund my account once they had it back. Thankfully it wasn't processed and my PayPal was immediately credited, even before I got the email that told me it would be. I received a personal note from the customer service lady. Yes, it can take over a month to get your purchase, it must go thru customs many places, which is not the companies fault. Just make sure if you order something, to expect lengthy delivery times. But as far as customer service, they are top notch. Return shipping is expensive, but it states, shipping to you is free, but return is not. Read all the fine print before you place an order so you aren't disappointed or upset.

I should have read these reviews prior to ordering. I am also having a horrible experience. I ordered 3 swimsuits for my vacation a month and a half before my trip and I still have not received them. I have sent several emails and they claim they don't understand English. As far as I know these suits are still in China. After reading the reviews I am seeing a pattern. They have done nothing to find or rush my order to me. Do not order from this site.

I would give a Zero if possible! I am so annoyed! I ordered two suits at end of January, still have not received anything, it soon will be April. I have sent at least 6 or more emails requestion a contact phone number so I can speak to customer service, however they will not give me a number to reach. They keep telling me to wait one more week. I will never ever order from China. The web page is very decieving. They only post all positive reviews on the web page! Later after doing more research on this company I learned I am not alone! There are many many dissapointed customers! After reading all the bad reviews... I fear I am screwed out of my money. Over $65.00. I now see why they do not address my request to return me my money! Crooked Business!

I purchased a bathing suit from this site. It arrived in about a month, and the bathing suit was a child-sized. I am 5'3" and 130 pounds, and I purchased adult medium. The one piece bathing suite barely came up to my chest, and I could not get my arms in. Furthermore, there was black marks on the buttocks area of the swimming suit. The customer service was very frustrating and initially offered 5 % refund (about 2 dollars). After over two weeks back and forth arguing, the company granted the return but informed me that I would have to pay for international shipping even though the product was not as described and DEFECTIVE with visible black marks.

I did not think it would be worthwhile to return the product since I did not want to pay out of my pocket the international shipping to China, nor was I very confident that they would honor the promise for refund.

Over thirty dollars they took for the bathing suite would be the cost for the lesson to warn me against ordering from a Chinese company.

I ordered 5 swimsuits 1 month before a planned trip to the Caribbean. They gave no estimated delivery date but charged my credit card immediately, which should have been a red flag. My order did NOT arrive in time for my vacation so I had to buy swimsuits elsewhere. When the shipment finally arrived, all items in my order were included correctly. The quality was pretty good, considering the cheap prices. However, I no longer needed them and didn't love the fit of any... agree with other comments about the bra cups being weird discs and not placed in proper location. Customer service did provide return instructions to send back to CHINA but warned they will reject the package if I shipping costs exceed $30 because it will cost them too much tax to receive it. Turns out, the lowest shipping cost is $35 to send it back! Huge lesson learned! Never again will I order from a company in China... DON'T BE TEMPTED BY THE LOW PRICES!

After waiting literally 4 weeks for my suit to arrive, it finally came, but was missing the halter strap. After 12 emails back and forth, they offered my 5% of my money back. That's ridiculous since they sent me a faulty suit. I really just wanted my money back, and would send them the suit back but wouldn't pay the shipping as it wasn't a fit issue, but a quality issue on their part. They wanted me to pick a different suit, but I didn't want to deal with them anymore. When I realized they would not give me my money back, I told them that I would go ahead and pick a different suit, but still would not pay shipping. They never responded. Now I'm stuck with a faulty suit that I can't wear, and I'm out the money I spent on it. I posted a review similar to this one on their web site under the suit I ordered, but that review has yet to show up. Apparently they only post positive reviews they receive, not negative. So don't fall for the positive reviews on their site. I should have been suspicious when there weren't any negative reviews to read. Never again will I order from China or Beachsissi. They should be ashamed of their business.

I wish I had read the return reviews before purchasing anything from this company. To be honest I think the quality is great, but that's about it. Customer service is a nightmare - my items just don't fit - period. What company asks for your measurements, tells you to keep what you purchased and give it to a friend? Then says they will send you something else and all you need to do is pay for the shipping - what? I will just dispute the charges with my CC company. I have all their emails and their return policy which in no way states you can't get a full refund. DO NOT order from this company! I think I learned my lesson here