Bavarian Clockworks has a rating of 4.3 stars from 594 reviews, indicating that most customers are generally satisfied with their purchases. Bavarian Clockworks ranks 2nd among Clock sites.
I grew up in my childhood hearing the sound of a cuckoo clock my entire life. Finally, as an adult I purchased a similar one my mother had when I grew up. Unfortunately, I accidently ordered the (1) day vs the (8) day and only realized after the first day. There is no return policy once the box is opened. We also have an issue with our cuckoo getting stuck hanging out of the door. We tried leveling the clock several times but it seems door to the cuckoo gets hung up on the edge of the wood carved outside where it opens. Overall, the workmanships of the clock is good but maintaining it daily is more work than I planned on my part. So after a long time to finally invest in this clock, I ended up so disappointed:-( partly my own fault.
This cuckoo clock was packaged beautifully. It was a gift for my Mom and she loved it. It's a beautiful clock. It arrived in time for Christmas. The instructions to hang the clock and get it running were very clear and easy to understand.
I would have given it five stars but one of my little wolves got broken off of his pedestal in the shipping... But I decided it was my little hurt wolf and I used crazy glue and I figured well this just makes it my special clock. Honestly I didn't want to go through the ordeal of having to wait for a new one and shipping it back and everything I just couldn't handle it because I wanted this clock on my wall. The energy in my home is changed. It made my mom very happy I can feel her spirit here more. When I'm not at home she has been spending lots of time with the cats. Thank you
In trying to replace an old cuckoo clock that had broken, I searched around the internet for one that was similar to our old one. The closest match was from Bavarian Clockworks. While a little more expensive than others I found, this one looked to be higher quality. Having received it and hanging it on our wall, it works well. It kept accurate time right out of the box, and has pleasant cuckoo;s on the hour and half hour. A wind of the clock lasts almost exactly one day.
Purchased this clock after doing some research, and I was nervous because of the price point. But the clock came in a timely fashion, was packaged very well, and was very easy to assemble and mount. I am very happy with this clock!
The clock that I bought was a combination Birthday/Father's Day gift. It is so beautiful and my husband loves it! The music is so nice and clear and the moving parts (dancers, wheel, woodsman) are fun to watch. The painted faces on the dancers are also very well done.
Very nice and informative. Honest about shipping times and kept me updated as our clock was manufactured and made its way from Germany! Ordered the Hones Pitchfork Cuckoo and it exceeds our expectations! Beautiful and entertaining.
I love my clock. 8 day wind is fantastic. I previously had a clock with a one day wind and it was tedious to the point that that clock just hung on my wall and was not used. I highly recommend the 8 day wind. It is the difference between having a clock you use and can appreciate and just having wall art.
Our old cuckoo clock has not worked for years. We finally decided to replace it as a Christmas gift for us both. We received it so fast and expertly packed securely. Wonderful experience. Will definitely shop there again.
Ordering was quick and easy. I love my new clock and everything is perfect about it. The craftsmanship is superb and beyond what I expected. When I'm ready for another I will definitely be ordering from y'all. Thank you.
We have enjoyed our clock so much! Bob was easy to work and even called me to make sure I got the right clock!... and there are so many to choose from! We were in Germany and saw a few clocks there, but we were not able to go to the Black Forrest where the clocks are made... Bob's prices are great and I didn't have to pay shipping!
So happy to finally get my coveted clock. Shopped and shopped and reached out to BC. The service and response time was excellent. Don't typically write reviews but felt compelled. My wife actually had tears when we opened the box. Thank you
I bought this Clock for my mother for her 75th birthday. It is so beautiful and she loves it. Wonderful price excellent quality great company to do business with.
Clock arrived well packaged (though I only ordered a simple 5 leaf / 15" coocoo) and fast. Sometimes phones are pretty busy but I got a call back. Service was great and Bob was wonderful to speak to and took his time with me.
Sorry to hear others had some less pleasant exchanges but mine was sublime. Would order again.
David NY
We absolutely love the clock - it is beautiful; but, we didn't expect the issues we are having. One of the dancing couples was off it's pedestal when we opened the box. We were able to put the figurine back on; however, we cannot get the time to set accurately. It looses minutes every hour and if we can set the hour correctly then the half hour is off by one minute or more. We have moved the pendulum up and down ever since we received the clock. Not worth the hassle and additional money to take to clock repair! It is disappointing to make a substantial purchase like this - to invest in our history, only to receive a clock that doesn't work properly. We also have to wind it several times a day. Didn't realize this as it said it was a 1 time a day wind. Guess it could have been worse -
The clock was delivered earlier in excellent packing way. The assembly process was a joyful and my kids like it. It is really a luxury piece in my house. The price is a little bit high but it deserve.
This is the second clock I've purchased from Bavarian Clockworks this year. I've been really pleased with them. Cuckoo clocks are fragile and complicated, yet my 19" model arrived in great shape from Fittengen, Germany. I've never had a better shopping or customer service experience at any retail store.
We received a beautiful clock and it works well. I ordered the classic forest 25" but I received the Black Forest 25". The Black Forest clock is very nice and I like it but it isn't the one I ordered. Don't want to go through exchanging it so we are keeping it. There is one part on the right side that is a little loose, not sure if is supposed to be that way, seems to not affect how it works. So we are happy.
We love the clock, but it is not working properly. The cuckoo isn't working, and the time is off. I will use your online advice to fix it.
Love the clock, but the sound of the "cuckoo" sounds slow...not as peppy as my previous clock. Can there be something adjusted to help the sound?
Answer: Probably not. These are hand made, carved, etc. Then imported. I got excellent service.