Battery Clerk

Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

I can not give a fair review yet as we have not used them. I know they came really quickly but I thought the shipping was a little high.

I figured with the good reviews, it being a Canadian site, and the batteries being much pricier than other sites that I would at least be paying for a good quality battery, but it's practically a dud. ~2 hours battery life on the absolute highest battery saving settings. Complete waste of nearly $200.

I wish I could give zero stars. Terrible customer service and communication. Website lists erroneous information for battery applicability. Got wrong battery because of that, they made no apology, just excuses. Had to pay shipping to return it, then they never issued a credit. Had to file Paypal complaint.

Their attitude toward customers is that it's a privilege to do business with them that customers need to earn. Get a wrong battery? Too bad, your fault.

STAY AWAY

I had a terrible experience with this company. They took my money immediately after placing an order. Three weeks later after several phone & online conversations (all instituted by me), they claim the batteries were shipped today (although the tracking number they gave is not recognized by the shipper (Fedex). In talking to all levels in this company (including the owner), I was told that the only problem was the way I placed the order. Good luck to anyone who deals with this company!

When you order a replacement battery is because you urgently need it. Unfortunately the company does not seem to understand this fact. Customers should not be agonizing waiting a reasonable delivery. I do need recommend this company. You have to improve your delivery system. Sorry.

Joke company, received the wrong battery and still here 3 days later waiting on the "warehouse " to make a decision on what to do. How about you send me the correct battery!

Ordered a battery with F1 terminals. It came with F2 terminals. I emailed customer service asking for a return. Noting. Emailed again. Nothing. Finally I called. They said the would send out F2-F1 adapters. They would go out that day. 5 days later no adapters so I call. They said they had been mailed and should receive them any day. 3 days later no adapters so I finally drive into town and buy them myself. Bottom line: You may or may not get what you order. They will not pay for return shipping even if they ship the wrong item. And there are other retailers on the net who will meet or beat their price and will have better customer service.

I was very disappointed with the website and customer service in the handle of my battery order. I went to their website, search for my year, make, and model. They gave me a list to choose from, I chose and took a Screenshot of it. The customer service rep still stated is was my fault and would not send me a return slip or refund me the full amount do to their mistake. I will never buy from this company again. I rather paid top dollars to an insured item so, when problems like these arise. They take care of the customer not themselves. GOODLUCK!