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How would you rate Battery Clerk?
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California
1 review
0 helpful votes
Follow J. M.
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I continue to use Battery Clerk for the reasons stated above. Their prices are as good or better than everyone else, including the big box store websites (and about 1/2 the price of the auto parts stores). If you have a question the people working there are friendly, helpful, and quick to respond (by email) or, as I recall from previous times, available on the phone. Lastly, they ship right away, and their two day shipping is done at a fair price.

Date of experience: April 18, 2023
Maine
1 review
0 helpful votes
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Great service
February 29, 2024

Ordered some sealed batteries for the first time from Batteryclerk. Arrived on time but one was cracked. I let customer service know and they had a replacement coming in 2 days, no hassle. Great to have such great service e and competitive prices.

Date of experience: February 28, 2024
Georgia
1 review
0 helpful votes
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Poor customer service
February 14, 2023

The order was LOST in shipping. I was told it would be replaced. I was supposed to receive it Jan 31, but as of Feb 14, the order has still not been shipped. No one can tell me when I should expect it. Great way to win over repeat customers.

Date of experience: February 14, 2023
Tennessee
1 review
0 helpful votes
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There I was, needing batteries and not knowing where to turn to for my low voltage life.
Enter: Battery Clerk to cure my battery blues.

When there was one set of footprints, it was when you illuminated them with your mighty, yet affordable, charge.

Thank you, Battery Clerk!

Date of experience: October 19, 2022
North Carolina
1 review
0 helpful votes
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Great service
January 4, 2024

Purchased a battery for my 09 HD Streetglide, best price I could find compared to others. Very fast shipping, received in 2-3 days after placing order. Definitely would recommend and will use again if needed.

Date of experience: January 4, 2024
GB
1 review
0 helpful votes
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Scooter batteries lost power and unable to run for a short half hour trip barely a year after purchase, compared to nearly four years for the previous batteries.
The scooter is not used on a daily basis and I would estimate that the batteries have only had 100-150 cycles.

Because warranty is only 12 month which had just expired Battery Clerk offer no replacement or partial refund.

Date of experience: September 28, 2021
Canada
1 review
0 helpful votes
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Battery is almost a complete dud
August 13, 2021

I figured with the good reviews, it being a Canadian site, and the batteries being much pricier than other sites that I would at least be paying for a good quality battery, but it's practically a dud. ~2 hours battery life on the absolute highest battery saving settings. Complete waste of nearly $200.

Date of experience: August 13, 2021
Florida
1 review
0 helpful votes
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The right choice
November 9, 2022

The " Big Crank " battery that I ordered for my Harley FLHTCU 2012 was perfect fit and CCA for my bike. The size was perfect, and it was fully charged when I got it. The warranty exceeds some name brand batteries also. Recommend this option when buying a replacement for any of my vehicles. Check out the specs on your present battery and compair - you will be surprised.

Date of experience: November 7, 2022
Florida
1 review
0 helpful votes
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Terrible service
June 4, 2018

Ordered my batteries 10 days ago. Website or order confirmation gives no indication of when the batteries will be shipped.

Called the customer service number 8 times. Finally got a person.

She was extremely rude and unprofessional - "we dont have them in stock. They have to be shipped from ottawa. Wait until Friday or call back"

This business is a joke...

Date of experience: June 4, 2018
California
1 review
0 helpful votes
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Excellent Service
June 13, 2021

Website was easy to navigate, I found exactly what I needed at a great price, and completed my ordering without complication. I asked for 2 day delivery and it came early on the second day. I received several emails updating me with order status throughout those two days. I will definitely use batteryclerk.com again.

I needed these batteries for my wife's handicap scooter because we are leaving on a trip in a few days. If I hadn't gotten the batteries when I did, she would have lost out on several things we planned to do.

Date of experience: June 12, 2021
Washington
2 reviews
2 helpful votes
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Avoid at all costs
May 28, 2019

I wish I could give zero stars. Terrible customer service and communication. Website lists erroneous information for battery applicability. Got wrong battery because of that, they made no apology, just excuses. Had to pay shipping to return it, then they never issued a credit. Had to file Paypal complaint.

Their attitude toward customers is that it's a privilege to do business with them that customers need to earn. Get a wrong battery? Too bad, your fault.

STAY AWAY

Date of experience: May 28, 2019
Massachusetts
1 review
0 helpful votes
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They promptly processed my refund request for a replacement battery by Zeus.

Rosie in customer support is excellent.

I expect a full refund soon

Date of experience: July 9, 2024
Arizona
3 reviews
2 helpful votes
Follow Robert D.
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How this company rates a 4.8 star review is beyond me. If any review site would allow a 0 I would leave one. I've ordered AJC batteries several times thru one of my companies suppliers (Global Industrial) whom in turn buys them from Battery Clerk and are drop shipped. While the AJC battery itself is decent, the packaging and shipping practices of Battery Clerk are despicable. No packaging material most of the time. Batteries laid on their side and stacked, and the box they come in is barely big enough to fit the batteries. No room for cushion of protective packaging material. Most of the contacts on the batteries are pinched or mashed, contact covers have fallen off or missing. I will never buy from them or another source who uses them ever again

Date of experience: March 6, 2021
California
1 review
0 helpful votes
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2000 cbr600f4
July 24, 2022

I was looking for a battery when I came across batteryclerk, which had my battery in stock and at the best price across the board. Ordering was quick and simple. Ordered on Saturday, received on Tuesday. I was also able to track the order which was convenient. Would highly recommend.

Date of experience: July 24, 2022
Colorado
2 reviews
0 helpful votes
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Received quickly but not charged
June 16, 2022

Hello,
Thank you for sending me the battery I ordered for my motorcycle quickly! However, it was not charged even though it indicated on the box that it was. Did I receive an old battery?

Nonetheless, I was able to charge it and my motorcycle is running well!
Margaret

Date of experience: June 15, 2022
Massachusetts
1 review
0 helpful votes
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Wrong battery sent
August 20, 2019

I'm sorry to give a bad review, but I have no choice. The website was clear about ordering the right battery, so I called the company directly. I gave them the year, make, size of my motorcycle. The person was very pleasant and provided me a link on which battery to purchase, so I did.
Well of coarse I received the wrong battery.
Customer service then gave me a return address of Oklahoma, I purchased the battery out of New Jersey (I'm from Massachusetts). I paid with shipping from New Jersey about $40.00 to buy this battery.
Shipping out of UPS was $30.00 to go to Oklahoma from Massachusetts for a return.
So at this point, I'd be looking at $70.00 to get a $30.00 refund.
Somehow I feel Battery Clerk has got this all figured out.
Disappointed big time!

Date of experience: August 20, 2019
Texas
1 review
0 helpful votes
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I am pretty sure the battery I received would have been great if it fit my watch. It looked recently manufactured, and better than typical amazon stuff.
BUT, it took an entire month to get here, and it is not the correct battery. There are two types of battery for my watch, and most sites will clearly warn you of this when purchasing. They only offer one of the types, and with NO warning it might not fit. When I asked to return it, they said they wouldn't pay shipping since I received the one they sent. They fail to see that they are not doing their part in helping sell the correct product, and then they told me I was wrong.

Date of experience: May 29, 2020
Arkansas
1 review
0 helpful votes
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Wrong size battery
December 11, 2023

I bought this battery because it said it was an exact replacement for 1996 zr580 efi, but it was too big for my battery tray. I have to fab my own battery tray...

Date of experience: December 11, 2023
Tennessee
1 review
0 helpful votes
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1972 Honda cb500 battery
January 18, 2024

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Date of experience: January 18, 2024
Kansas
1 review
0 helpful votes
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Batteries
November 22, 2022

I can not give a fair review yet as we have not used them. I know they came really quickly but I thought the shipping was a little high.

Date of experience: November 22, 2022

Overview

Battery Clerk has a rating of 4.1 stars from 3,916 reviews, indicating that most customers are generally satisfied with their purchases. Battery Clerk ranks 148th among Batteries sites.

service
21
value
21
shipping
21
returns
13
quality
17

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13,506 reviews