Overview
Bark has a rating of 3.1 stars from 1,643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Found this really easy to use. Fast response from Bark with updates.
Just wished that my "bark" didn't close automatically, as it may still take a while for some people to find the right pro.
Very helpful service had lots of options and have found someone who fits the bill although can't proceed at the moment because of this virus but he has agreed to honour my quote
Hi Barry,
Thanks for your review,
It's great to hear that we could connect you with the right professional for you.
We hope that the work can continue soon.
Kind regards,
The Bark Team
Bark gave me detailed information on what I could expect from Barton Cleaning so there were no hidden extras. They were extremely helpful and really pleasant to deal with.
Hi Dorothy,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
It's so obvious! What more can be said! Glad I checked them bf shelving out any money. I've marked them as junk mail. Don't waste time and money on anything like this.
Hi Carol,
We help professionals achieve on average a 1 in 5 conversion rate across the board and many service providers tell us that they get 80-95% of their work from our site.
We are confident that we can help your business grow, so please do email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team
James Mason, a roofer from Montrose, replied within the hour. Came to price the work a couple of days later, and he's here right now repairing my roof. Really nice, genuine guy.
Hi there June,
Thanks for your review,
It's great to hear that we could connect you with a great roofer.
If you would also like to leave James review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
I contacted 5 companies on a Sunday morning - the first replied within 10 mins, three same day and all within 48 hours
An excellent way to find the contact you need
Hi there Stephen,
Thanks for your review,
We're glad to hear that we could help connect you with so many professionals so quickly!
Kind regards,
The Bark Team
They got me in touch with the right people who where keen to price and do the job needed. Their list of tradesman was not small or huge so finding one was not too long a process.
Hi there David,
Thanks for your review.
We're glad to hear that we could help.
Kind regards,
The Bark Team
I was looking for cleaning services in Calgary and send 10 requests. Did not receive even one respond. Not sure if this is a scam or they have so many clients they don't care about new one.
Hi there Maria,
We're sorry to hear that you did not receive many responses to your request.
Professionals pay to respond to you, and so they will only respond if they are available or if they have enough information about the work. As such we would advise placing a more detailed request.
We tried to reach out to you directly via Sitejabber, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I have applied for numerous classes and received very quick responses from Bark and the companies themselves. Looking forward to my singing lesson this week, can't wait. Thank you Bark
Hi there Wendy,
Thanks for your review!
It's great to hear that we could connect you with a great singing teacher.
We hope the lessons go well!
Kind regards,
The Bark Team
Quick, caring, efficient, polite and very reasonable charge. Really wish I'd known about Bark before now. Would recommend Bradley's and Martin to anyone who is struggling to find an accountant.
Hi there Sue,
Thanks for your review,
We're glad to hear that we have been able to help connect you with a great accountant.
We look forward to helping you again in future.
Kind regards,
The Bark Team
He was always punctual. Worked out how to protect my living space as I have no passage outside the house. Worked hard andgave thework extra time. Tidied up extremely diligently. Very aimable and even offered and bought some shopping for me. Areful to keepmefrom tripping on the treads he had laid down. I am going to use him again to prune trees and pull up ivy.
Hi Marilyn,
Thanks for your review,
We're glad to hear that we have been able to help connect you with a great gardener who could help.
Kind regards,
The Bark Team
Needed an oven cleaner as my usual company let me down and found one on Bark and was impressed. Sometimes you need to let these big businesses aware that the single man is just as good.
Hi Janet,
Thanks for your review,
It's great to hear that we could connect you with a professional so quickly!
Kind regards,
The Bark Team
I can not believe the total amount of complete incompetence, rudeness, and unprofessionalism shown by any singular company on the planet.
I experienced things with Bark.com in the last two weeks that you could not possibly make up.
My first take on it when I viewed the leads was they looked so vague and incomplete I had already moved on to another leads company, however, they made me a 50% offer on the credits, so I thought I'd take a shot with them. Big mistake.
First off, they promise at least 10 or more leads in their starter packs.
I ended up with 8 leads, and six of them turned out to be completely fake ads, that had the word "Verified" beside them.
As I found out later, a lot of people just give fake information only to look at the inside of Bark, and the word verified is meaningless.
Each time I realized an ad was fake, and reported it, the minimum wage inexperienced staff members would rather pick a fight insisting I prove it was fake, rather than do their own investigation, which was pretty easy to do.
As of today's date, only 3 of the 6 fake ads have been returned in credit.
Where are all the employees? Other than the one rude obnoxious email opener, I've tried calling over five different times and sent over 20 emails in two weeks with only three of the emails replied to.
Bark is a total train wreck. I can not see this company lasting more than another year.
Hi Mike,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I've written some good reviews for Bark and I'll leave them be. Today though I am disappointed. I used up two paid leads at a cost of $148 (quite cjeap by Bark standards!). You win some lose some as expected. But these leads never gave anyone a chance. Here are the responses I got (eventually):
"Hi Keith Thankyou the job is no longer required" and
""Hi Keith, sorry I'be cancelled my request."
So as you can see, I didn't lose on a bid - these clients simply withdrew from wanting a job done. I never even got to put in a quote. Clearly, they were not serious leads - but the price was damn serious.
I tried to get a refund on these false leads and was told:
"We will not return credits in the following circumstances:
1. The mobile number has been verified (they do verify numbers and emails)
2. You make contact with a customer, but do not secure the job
3. The contact information is valid but the customer does not respond"
Point 1 is meaningless really - a number has no value if it's not answered.
Point 2 seems fair, but isn't if the customer hires nobody and gives no one a chance to quote.
Point 3 is a real stinker and unethical. You can pay up to $120 for one lead and that's actually OK as long as they (Bark) take care of lead quality - and they don't beyond initial contact details.
So. Having just purchased another $500 of credits I'll see how it goes and then review my commitment.
I'm really very sad about this - as I said, I've left them some very good reviews in the past - and they were justified, just as this bad review is justified now.
Hi Keith,
We reached out to you to help resolve your issues, and it seems that these have now been resolved.
As such, we would appreciate it if you could update your review to reflect this.
Kind regards,
The Bark Team
Excellent response, job and cost. Whole process took just over an hour. Well satisfied with workman who prevented ladder marks in the lawn and cleaned up the white guttering.
Hi there Kevin,
Thanks for your review,
We're so glad to hear that we could connect you with a thoughtful professional.
Kind regards,
The Bark Team
Do not waste your money! They automatically renew your credits even though I disabled the auto renew. Charged me £164 without prior permission. I call that FRAUD. Sending you loads of emails with what I believe are FALSE LEADS to entice you to reply. Then no response from any.! The ones that replied wanted free advise and crap furniture. NOT FOR PROFESSIONALS. Do NOT trust them. TOTAL SCAMMERS!
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Great service! Lots of possible matches and one is perfect for my needs! She specializes in photographing artwork (which is ridiculously complex!). I am very happy with my experience!
Hi Janice,
Thanks for your review.
It's great to hear that we could help you with your search for the right professional!
Kind regards,
The Bark Team
Bark put me in touch with Ibex accounting who worked wonders on my tax return at very short notice. Very pleased with Samantha and her communication through the process.
Hi there Mark,
Thanks for your review,
We're glad to hear that we could connect you with a great accounting firm.
If you would also like to leave Samantha a review, just login to bark.com account and click on their profile page.
Kind regards,
The Bark Team
I bought 50 credits and a premiere package to showcase my business. I've gone through 7 leads and nothing.
3 no answers.
2 wrong numbers.
2 I'm not spending money right now.
Save your money.
Hi Jesse,
We're sorry to hear that you have had issues with these leads. We did reach out to you but did not receive a response.
We do have a Credit Return Policy for issues regarding incorrect information being placed in leads. Please email us at team@bark.com for more details.
Kind regards,
The Bark Team
I needed some pieces of furniture moving from my house to my son's house and Bark put me in touch with a removal company who were prompt and so very helpful. The communication was brilliant.
Hi there Morag,
Thanks for your review,
We're glad to hear that we could help you find the right professional for the job.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Liliana,
Thanks for your review,
It's great to hear that we could help connect you with some great professionals.
We do try to leave the Bark open for some time before closing. If you would like a Bark to be left open longer, just email us at team@bark.com and we can ensure we do that for you.
Kind regards,
The Bark Team