Bark has a rating of 3.1 stars from 1,643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Mark of M Ockendon and Sons were quick, efficient, polite, good, spot on time, for the removal of a tree and also removing and subsequently replacing a gate which needed to be moved for the delivery of a hot tub.
Because this may not be clear when you sign up. You are paying for leads whether you get hired or not. There is NO GUARANTEE. You will not get your money back if you do not land any business. Your account will be refreshed 1 time with 90 credits. That's it. How much are credits? On average about 10 credits. You have between 18 and 20 chances to land a new account. YOU PAY BARK WHETHER YOU GET BUSINESS OR NOT. BARK GUARANTEES THAT THEY WILL GET PAID BY YOU REGARDLESS OF YOUR SUCCESS.
Hi Sam,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
My oven was cleaned and restored as IF BRAND NEW! I am very grateful to Sullivan who did the job efficiently and apparently effortlessly using no toxic materials that usually accompany the cleaning of ovens.
Hi there Victoria,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
I had 3 sessions of subscriptions and had about 4 jobs most people do not reply they seem fake. I get dozens per day yet the industry is dead this seems wrong also.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
This is a complete scam. You spend money and see no return at all. Leads have disconnected phones and emails that do not work. Stay away from the Bark!
Hi Joel,
We're sorry to hear you got a disconnected phone line. Our policy for this situation is clear - we return the credits if the phone number given doesn't function or the email provided bounces. Did you contact the support team about the issue?
This is a very good vehicle to get in touch with suppliers you may not know off.
The service providers were helpful and we will definitely use them in future.
Hi there Roelene,
Thanks for your review,
We're so glad to hear that we could connect you with suppliers.
Kind regards,
The Bark Team
Bought three credit packs and the only response I received was an adult entertainer with no budget and a Nigerian scammer who wanted me to pay his "content provider".
Hi there,
We're sorry to hear that you had this experience. We did reach out to speak to you about this but you did not respond.
Please email us at team@bark.com and we can see if we can help.
Kind regards,
The Bark Team
Fast, quick, deliver a response from professionals who are on this website, allowing me to respond straight away. Very helpful for those who have replied.
Hi Steve,
Thanks for your review.
It's great to hear that we could help connect you with professionals through the platform.
Kind regards,
The Bark Team
Within about 12 hrs of asking for pro tradesman to do a job for me I had 5/6 replies offering their services. Fast and very efficient service from Bark
Hi there John,
Thanks for your review!
We're so glad to hear that we could connect you with a professional quickly.
Kind regards,
The Bark Team
Save yourself the time, money, and frustration. You'd be more successful knocking on random doors. The vast majority of leads are either fake or simply unresponsive. Utter garbage.
Hi there Sherman,
We're very sorry to hear that you feel this way, but we refute the claims you have made against our business.
We tried to address your concerns, but you did not respond to our message.
Please email us at team@bark.com should you like to discuss anything further.
Kind regards,
The Bark Team
After receiving more than half doz interested tree surgeons to remove our dead fallen tree, we finally chose one who did the job and at a very fair price.
'wood' throughly recommend this service
Hi there Toni,
Thank you so much for your review!
It's great to hear that we could connect you with the right tree surgeon for the job.
Kind regards,
The Bark Team
Bark were able to connect me with a knowledgeable technician to save files from my dying laptop. Same day response and all sorted in less than 24 hours.
Hi there Graham,
Thanks for your review,
We're glad to hear that we could help connect you with this professional so quickly.
Kind regards,
The Bark Team
Although the actual work has not been carried out yet, I received several relevant messages; prompted to respond to same by Bark - could have done with a bit more "thinking time" before replying.
Hi Peter,
Thanks for your review,
Thank you for your feedback and we are glad to hear that we could help!
Kind regards,
The Bark Team
While the 1 response I received was a good candidate, none of 5 others responded on a timely basis. Glad I also posted to other sites like upwork.com where many more responses came quickly.
Hi there Charley,
We're sorry to hear that you received limited responses to your request.
We aim to get each request 2 - 5 responses, however unfortunately there aren't always this many professionals available at any one time. We also find that detailed requests receive the most responses.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Truly Outstanding Communication! They planted over 200+ bulbs for me as well did a fall cleanup. Professional and Very efficient. Results were Excellent, Very Highly Recommend! Thank you!
Hi there Darina,
Thanks for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
The 3 gentlemen who sorted out our garden last week are to be highly recommended.
They did an excellent job;were on time; extremely polite and helpful in every way.
Ann and Alan Jameson. Carshalton
Hi there,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Offered a good choice of possible suppliers. However, did not understand why I had to respond via the web site to each candidate after they ad contacted me direct to make an appointment.
Hi there Barry,
Thank you for your review,
It's great to hear that we could connect you with a range of professionals.
We would have emailed you the details of how to login to your account when your request was placed, however if you need further help please email us at team@bark.com.
Kind regards,
The Bark Team
Bark made it easy to contact local DJs and request quotes. Saved me tons of time researching on the internet and making separate inquiries. Thanks so much!
Hi there Somer,
Thank you so much for your review,
It's great to hear that we could make your search for a DJ nice and easy!
Kind regards,
The Bark Team
Prompt attention with response from a knowledgeable tradesman. He arrived next day and immediately started work. He will call back in two days to check that all is satisfactory.
Hi there George,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Happily found our photo booth for my daughter's wedding. Like how many of them posted their rates without having to go thru quotes. Worked well for us.
Hi Roxanne,
Thanks for your review,
We're so glad to hear that we could connect you with such great professionals.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Stephen,
Thanks for your review.
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team