Overview
Bark has a rating of 3.1 stars from 1,643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Very friendly on the phone until I requested a refund as the lead's came to nothing, every time I rang or txt a potential customer I'd get no answer or reply? I'd even text a few customers asking them to please reply as I think I'm being scammed and still got no response. Oh as for the refund I got it just call apple and they'll refund you if you think your being scammed too
This is the biggest scam I have ever encountered as a vendor. They will literally rob you of money with leads where there is no phone number that works, where you call and the call gets disconnected or the leads change there name after you reach out. Go to THUMBTACK they have more integrity and better customer service.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I had a really bad experience with Bark. I was scammed over 4k by one of their leads and they were really unhelpful about that. They said they'll return the credits used for that lead but they never did. I was extremely unimpressed with their customer service. Keep away!
Hi there Rivky,
We're sorry to hear this.
We are merely a marketing platform and as such we have no direct affiliation with the company in question, however please contact us at team@bark.com to report the company to us directly.
You may wish to take the matter further to your local authority or Trading Standards.
Kind regards,
The Bark Team
I think all the leads are fake, I responded to many leads and got nothing. Feels like this company is like many others, they just take your money and dont care if you do get gigs. They guarantee FULL REFUND if I didnt get a gig in 30 days. I requested my refund and got nothing! Stay away from using Bark!
Hi Andres,
We don't want anyone to have a negative experience using our site, however we strongly refute your claims made against our business.
We do not have "fake " leads. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do not offer monetary refunds for used credit packs. You may have had a Credit Back Guarantee on your first pack with us which is the offer of credits returned if no work is won - please email us at team@bark.com and we can look into this for you.
Kind regards,
The Bark Team
They putting fake leads on just u to go and buy them they rubbish I almost spent almost 1k on them leads only got few answers from the customer. They rubbish they trick u in and than u left without nothing. Hopefully director will read this his job should be broken for doing this.
A was looking for a local accountant and after registering this information on Bark I was contacted by an accountant I wouldn't have considered. They came out to my home and discussed my needs in a very informative and professional manner. I was impressed by the service and the costs he offered were better than y existing accountant and very competitive indeed. I have now switched to this accountant.
Hi there Ivor,
Thank you so much for your review,
It's great to hear that we could help connect you with an accountant.
If you would also like to leave the professional you hired a review, just login to your Bark.co account and click on his Profile page.
Kind regards,
The Bark Team
The sent me a fake email stating someone wanted to use my business the person I contacted them was German did not know who I was I am deeply disappointed in their services please be aware as they are getting people's information and selling it on...
Hi there Karla,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
**DO NOT USE BARK.COM - SCAM ALERT!**
Bark.com is an absolute SCAM! They post FAKE leads, and 9 out of 10 times, I got ZERO response despite replying within MINUTES! The site claims to limit responses to 5, but even being the first or second to reply, I got NOTHING. Out-of-service numbers, ignored emails, and texts—Bark.com is a FRAUD! They trick you into buying more credits with fake leads. Customer service is a JOKE, making you wait 20 minutes to restore credits for bogus numbers. They REFUSED to refund my money, claiming I got the service I paid for, which is a LIE! Don't get SCAMMED like I did! Avoid Bark.com at ALL COSTS!
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations.
First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead generation process.
We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We believe in fairness and we want to make sure that everyone is happy with the service we provide.
We know that dealing with unresponsive customers can be frustrating, but we believe that responding quickly to requests can help you connect with them before they make a decision. Sometimes, customers may be talking to other professionals, which can lead to delayed responses.
Please note that we do not offer refunds for used credit packs. Our professionals have the flexibility to purchase credit packs as needed, and these credits never expire.
We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at team@bark.com. We're here to help and we appreciate the opportunity to work with you to enhance your experience.
Warm regards,
The Bark Team
I like the website because they are quick and fast to respond to your request. Though I didn't eventually use the service but I appreciate the fact that they follow up on your extusing them. Highly recommended.
Hi there Charles,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team
Having waited for several weeks to reduce 3 trees with TPO's I found the bark website, filled in the requests & waited for the phone to ring. With in minutes I had received several follow up calls, and with in 1 hour a tree surgeon arrived to look at the work. I recognised the company & we agreed a price. To my astonishment 3 1/2hours later the job was done to a very high standard. It doesn't get better than this.
Hi there Simon,
Thanks for your review.
We're glad to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
I signed up to hopefully get new leads to a fledgling business. I purchased credits (use credits to get leads), I purchased enough for "about 10 responses". In fact for most of the leads I would get 2-5 - they tried to tell me this was based on the first category I signed up for but gave me some free credits (still not enough for me to respond to 10 leads). I then responded to 2 leads. 1. A client that was looking nationally for a service - when contacted he was only looking on the immediate area. Applied for a refund of credits, not in their refund policy. 2. Responded to a lead 18hrs after it was posted. When I used credits I call led and the job had been taken. Applied for a refund of credits and was told it was my fault for taking too long to respond, not in their refund policy. They advertise jobs that are no longer available and ones you are not able to get due to location. Useless, would not recommend.
Hi Tom
We're sorry to hear about your experience with Bark.com.
The first pack of credits should indeed have been enough for about 10 responses, however the starter pack it is currently sized on the first service you enter on sign up. This is currently being fixed. The pack that you should have purchased sounds like it should have been much bigger.
We would love to get a better understanding of your experience and see if we can turn things around.
Please give our team call or email: Team@bark.com
Kind regards
The Bark Team
Atriox.sg is an excellent accountancy firm to work with. Shaun was super quick to respond to my requests at Bark.com and also answered all my questions patiently. He is very professional, knowledgeable, friendly and helpful. I was new to Quickbook and has made quite a few errors and he was so patient to guide me through and spot my errors within 5mins during the case review. Shaun was a great help throughout the whole process and I highly recommend them! Keep up the good works!
Hazel
Hi there Hazel,
Thanks for your review.
It's great to hear hat we could help connect you with this firm.
Kind regards,
The Bark Team
I hesitated at first to purchase Bark credits for customers. I received leads but the cost was not worth it and never received any returns in my investment. I used Bark for two years and during that time I received more referrals (no charge) than Bark business. I gave it a chance, not worth it to me. Kind of disappointed also that I felt suckered into a lead or two -with a customer name like, WhyBother and email address askwyask@... com - sometimes I don't feel that the leads are even legit.
Hi there Mary,
We're very sorry to hear that you have not had a return on investment using us.
We do screen every lead using our automated system, however it looks for non-working contact information or inappropriate language, thus sometimes there will be leads that still slip through our screening process.
This is why we have our credit return policy - we will return credits for any leads that are reported to us and found to have incorrect information.
Please do email us at team@bark.com or call us on 0203 697 0237 and we will be happy to offer some tips on conversion and using the site moving forward, and may be able to give you some free credits as a gesture fo goodwill.
We look forward to speaking with you.
Kind regards,
The Bark Team
Please start asking for a description on your leads mandatorily. When you send leads with a description they are great. When they don't (which is usually) they are spam, scam, someone trying to sell you something, or a company mining for info
Hi there Kam,
We're sorry to hear that you feel this way.
We tried to reach out to you directly to offer solutions to this situation however we received no response. All our leads are screened by an automated system and we return credits for any leads found to have incorrect information.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I'm buying jobs from Bark for about 2 years, also I recommended to few friends that they created a account. When started it was quite ok, however in the last year I can say that 19 out of 20 leeds from Bark doesn't exist. No customer answers to phone calls, emails, SMS etc. So they selling FAKE LEEDS! This is one problem. The other and the most important is that they taking money from your bank account, they setting as auto top up, purchasing Leeds without your knowledge and you just realising that money missing from your bank account.
THIS IS FRAUD!
Hi there,
We're sorry to hear that you have not had a positive experience using our site but we strongly refute any claims of our leads being "fake".
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. Please do email us at team@bark.com shoudld you wish to report any leads.
Kind regards,
The Bark Team
I am a professional photographer and mostly when trying to contact prospective clients I get ghosted all the time! The only leads I bid on now is when I get a email saying a client has found me on Bark and would like me to contact them. When I attempt to contact them, NOTHING. Ghosted again! Will stop using Bark now.
Hi Jeffery,
We're sorry to hear that you did not have a positive experience using our site. We did reach out to you to resolve this but did not hear from you.
We appreciate that it is frustrating when customers don't respond. We generally find that responding to the most detailed leads quickly is the key to success on out platform. Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team
These guys are shady, be careful. I clicked to not receive emails and they still spammed me multiple times daily. I emailed them to stop spamming me and they deactivated my entire account. So basically unless you want to get spammed all day, you need to disable your account.If you have to receive spam just to use a service that's shady to me.
Hi Charles,
We're sorry to hear that you have received unwanted emails. We did reach out to you but you did not respond to our resolution.
Please email us at team@bark.com and we'll be happy to help.
Kind regards,
The Bark Team
Be very careful as most Leads don't exist, I'm contacted by bark with a lead, I contact the lead/customer which costs me 4credits but the lead doesn't reply to me once I've tried contacting them. This Happens 70% of the time. Not all leads are genuine. If a genuine lead wants me to contact them directly it costs me 6credits, bark increase my costs to buy the potential genuine leads.
Hi there Dave,
We can assure you that all our leads are screened via a computerised system and we will return the credits for leads found to have incorrect information. Please do email us at team@bark.com to discuss your issues.
Kind regards,
The Bark Team
Marc Tatem of Tawow Tree Service was the first contractor to bid on the removal of a 10 foot dead ornamental tree from my front yard. I. was immediately impressed with his gung ho attitude so I told him to go ahead and remove the tree which he did by only using a shovel and axe. He had it removed in about 20 min with its root ball. After he was finished he sent a truck to take the tree away and clean up the broken branches from the lawn. I was impressed with how quick he did the job and with his reasonable price.
Hi James,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
A massive thank you to Andy ollie Phil Casey and dave the guys from protech-drivewsys who gave our property outside a complete makeover but the add on bark and was answered within an hour
We was very happy with the quote and work began 3 weeks later 7 days later our property was totally transformed.
The team were fantastic worked immensely hard extremely professional very polite and well mannered thank you for making 2 customers very happy and totally enjoying there outside space would recommend 100%
Ross and Tracey Clair
Hi there Tracey,
Thanks for your review.
We're glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Ben,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team