website thubmnail of Bark

Bark

Overview

Bark has a rating of 3.1 stars from 1,643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.

service
307
value
288
shipping
96
returns
144
quality
256
This company responds to reviews on average within 15 days
+237
How would you rate Bark?
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grey star
Florida
2 reviews
0 helpful votes
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CU Clear is awesome!
November 22, 2020

Ozzie Ramos at CU Clear is a terrific private investigator. He immediately collected the information I needed and gave me a fair and honest price that was half of the fee quoted by the competition. He was honest and helpful. I highly recommend Mr. Ramos at CU Clear.

Date of experience: November 21, 2020
Bark T. Bark Rep
over a year old

Hi there Nikia,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
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UNVETTED TRADERS
September 30, 2020

I spoke to an advisor at Bark.com and informed him that the trader they had connected me with had taken my deposit and was unable to complete the job to the date agreed. I asked what Bark.com vetting procedure was for traders they connected to the public that used their website service. He told me Bark.com did not perform any vetting. Bark.com is an "introductory and marketing" company. I told the advisor I thought Bark.com was the same as a household name company I believed checked traders. The advisor told me I should not compare Bark.com with that company. Therefore, moving forward fellow public read thoroughly Bark.com website before you log your personal details with them which is stored on their database. They then give you details of 'unvetted' traders from their website who may have unethical business practices. To date my deposit has not been refunded.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2020
Bark T. Bark Rep
over a year old

Hi Karen,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, and have flagged the professional you reported to us with management.

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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Logo
October 12, 2021

I liked Barks. You do good work guys. Very easy and good people to work with. They are available anytime l called them to ask questions and they designed a bunch of logos and gave me time to choose the ones l liked. They are professional. Thumbs up and keep up with your good work. Chris l like the work you do with your team. I love your coordination. Keep up.

Date of experience: September 12, 2021
Bark T. Bark Rep
over a year old

Hi Rose,

We're glad to hear that we could help connect you with this logo designer.

As you seem to have had a positive experience using the platform we would appreciate it if you could update the star rating you have left us.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Our real estate team was looking for a new videographer for our lifestyle videos. I was impressed both the quality and quantity of bids that I received and was able to select the best pick for our projects in just a few days. I'll be going to Bark first the next time we need to find a service provider.

Date of experience: May 24, 2020
Bark T. Bark Rep
over a year old

Hi there Irene,

Thanks for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Three lads of Bark.
August 2, 2020

A few problems of chainsaws miss-behaving at the start of the job, was soon over come, and the beast of our hedge was tamed.
Considering the heat of the day and the former problems the lads were so good natured, very hard working and I'm thank full that they were doing the work and not me.
Many thanks.

Date of experience: August 2, 2020
Bark T. Bark Rep
over a year old

Hi there Alan,,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Lots of responses
December 15, 2020

I had 3 companies contact me quickly. I spoke to two of them and they explained their services and what they could do for me within my budget. I went with Air Whistle because David explained to me what I needed to do and explained things thoroughly. Thanks to everyone who contacted me.

Date of experience: December 15, 2020
Bark T. Bark Rep
over a year old

Hi there Christopher,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

Virginia
1 review
2 helpful votes
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Dont do it
April 28, 2023

They were rude. They laughed at me during the phone call like my situation wasn't important. They refused to even reason with me about a refund. Scam vibes to me. Customer service is very rude. They will refuse to transfer you to the manager and will constantly read the manual like they're not even listening. Highly would not recommend this experience.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2023
Bark T. Bark Rep
over a year old

Hi Marquis,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

GB
1 review
2 helpful votes
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A few days have passed since I bought credits for contact with service providers. I have submitted offers for all loans, I have not received any reply except the main information that the offer does not matter. I wrote to all sms but I did not receive the answer. I called, no one answered the phone. I have exhausted all the credits and decided to give up your offer and I am asking for a refund for credits as you promised during the previous correspondence, I have the impression that email addresses and phones are empty and closed. I can use your offer at another time and at a later date and for a moment I am asking for a refund.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 5, 2018
Bark T. Bark Rep
over a year old

Hi there Kazimierz,

We're sorry to hear that you did not have success using our platform.

We appreciate that it is frustrating when customers do not respond, however we have limited control over this. We do however have a number of features to keep the connection between professionals and customers fresh.

We have made many changes and improvements to our platform since you last used us, and the majority of professionals across 8 countries now achieve a 1 in 5 conversion rate with us, so please email us at team@bark.com to hear more about how we can help your business.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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There was good communication with both HQ and the tradesman doing the job. He was friendly, very professional and very thorough. He left the door area as it was when he arrived with an easy to open and shut door. Well done Bark.

Date of experience: June 21, 2020
Bark T. Bark Rep
over a year old

Hi there David,

Thanks for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

Michigan
1 review
0 helpful votes
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Bark Is A Scam
January 28, 2024

I have been trying to get android working for two weeks, and every day I speak with a different customer service rep, I have to explain the issue every day to a different customer service rep.
Problem, my child's phone is locked out of all service, I am unable to reassign the device. Bark doesn't provide phone support and there is no way of resolving this issue.
I will try to get my money back, this product isnt ready for release. Worst ever.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Bark T. Bark Rep
10 months ago

Hi Paul,

Thank you for your feedback, but it seems there may be some confusion. It appears you've left a review intended for Bark.us, a different company than Bark.com. Bark.com focuses on connecting service professionals with customers, whereas Bark.us provides parental control services.

We understand your frustration and apologize for any inconvenience caused. To resolve your issue regarding your child's phone, we recommend contacting Bark.us directly, as they specialize in parental control solutions and can assist you with your specific concerns.

If you have any questions or need further assistance with Bark.com, please feel free to reach out to us at team@bark.com. We're here to help.

Best regards,
The Bark.com Team

GB
1 review
0 helpful votes
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Fence enquiry
March 23, 2020

Had plenty of responses to enquiry for fencing contractors in CV3 area within a few hours. Arranged for 3 to come and give me a qoute for fence replacement. Travelled from Lincolnshire to Coventry on appointed day. Not one of them turned up or phoned to cancel. Waste of time.

Date of experience: March 23, 2020
Bark T. Bark Rep
over a year old

Hi there Karole,

Thanks for your review,

We're glad to hear that you received quick responses to your request, however we are very sorry to hear that these arranged quotes were not kept by the service providers themselves.

If you would like any support placing a new request to receive contact from other professionals, please feel free to email us at team@bark.com.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Windy day. Broken fence.
October 11, 2020

Typed simple information into a very simple site. Within minutes I had 5 local companies offering me a quote. Picked a company for Warminster, Tree and Garden Care. The job was completed with a few days. Very pleased with Bark and very pleased with the standard and quality of work from Tree and Garden Care.

Date of experience: October 10, 2020
Bark T. Bark Rep
over a year old

Hi there Ann,

Thanks for your review,

It's great to hear that we could help you with your search for a service provider.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Karen K.
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Easy to use for a customer searching for a service provider. However I couldn't help noticing the negative feeback from the actual service provider community themselves. Which is a cause for concern. Having said that, I got a very rapid response from more than 4 potential suppliers, all appeared to be reputable and the one's I spoke with were all very pleasant. The chap I chose did a great job at a reasonable price. Much easier and quicker than Rated People.

Date of experience: January 7, 2020
Bark T. Bark Rep
over a year old

Hi Karen,

Thanks for your review,

We're so glad to hear that we could connect you with a great professional.

We hope you continue to use Bark.com!

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
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Gardens
April 21, 2022

Metui from Essential Lawn Keeper I highly recommend for others wanting a professionally done job on your gardens and lawns. Has saved me a lot of time which I don't always have and not I can actually enjoy looking at my garden without stress. Thank you ELK!

Date of experience: April 21, 2022
Bark T. Bark Rep
over a year old

Hi Salani,

Thanks for your review.

It's great to hear that we could help connect you with a professional through Bark.com.

Kind regards,

The Bark Team

Indiana
2 reviews
2 helpful votes
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Unauthorized charge
April 8, 2022

I was charged by Bark.us. I absolutely did NOT install it. They suck! There is no way to keep it from being uninstalled & many other things. They are thieves. Do NOT use them. Waste of time too.

UPDATE: This is a company in the UK! My bank fraud division did the research and this is what I was told. They say they are not the same company but they LIE! I attempted to comment to his reply and couldn't and finally can now. Anyways, I have a screenshot from this very company who charged me for an application that I have no need in using. They are thieves and this guy lied big time! LIAR!

Date of experience: March 9, 2022
Bark T. Bark Rep
over a year old

Hi there,

The company you are discussing in your review is an entirely different company to Bark.com.

Bark.com is an online services marketplace - a different company to Bark.us.

We tried to reach out to you directly however we received no response.

If you would like to understand more about Bark.com and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

Florida
1 review
0 helpful votes
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Mixed results
June 12, 2020

Was looking for a personal trainer after moving to a new city, got a few matches but only one person reached out to me. So I got what I was looking for but I dont think the platform is one I would use again.

Date of experience: April 11, 2020
Bark T. Bark Rep
over a year old

Hi there Doug,

Thanks for your review,

We're sorry to hear that we couldn't connect you with the right professional.

We aim to get each request placed with us 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time. We generally find that the most detailed requests get the most responses, so please do try as again if you are searching for a professional in future.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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I was nervous talking to a business consultant and didn't know where to find one. Bark.com came up and I thought they only worked with business consultants. I requested a quote and didn't hear back but I did get a message from someone who I didn't request a quote from. He was very knowledgeable and we talked for quite a while. He gave me some general advice. I felt he was honest and caring and I very much enjoyed talking to him. I now need to put some money together and then I will be talking to him again.

Date of experience: January 21, 2020
Bark T. Bark Rep
over a year old

Hi there Annie,

Thank you for your review,

We're very glad to hear that we could connect you with a business consultant who has been able to help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Roof replacement
March 18, 2023

I had someone reply to my job request. He came out in June 2022 and re-done the whole of my roof above kitchen which lucky is separate to my main roof thank god.
He charged me £3200 for it which I thought was a bit steep for size of roof.
He claimed it was all great and would not leak ever again. He claimed he would send me a guarantee. Which I never received even after contacting him again august. Obviously I'd realised then something was wrong.
October 2022 came and my roof started leaking and he did not reply to any of my messages. In the end the bathroom ceiling got ruined and some of my ceiling in bathroom came down. I kept sending this guy updates on whats app photos even though he continued to not reply.
I have since realised he is a PVC paint sprayer.
Which was on top of his receite. He went by the name of Richard Vinden.
Not a happy customer.
People beware. And vet properly.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Bark T. Bark Rep
over a year old

Hi Jane,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

Portugal
2 reviews
0 helpful votes
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Smell
November 24, 2023

The specialist quickly made the apartment clean I liked it, but the smell of detergents was unpleasant. I didn't pay attention to it before, but now I don't like the smell. I think you should change your detergent, so I can give you 5 points.

Date of experience: November 24, 2023
Bark T. Bark Rep
over a year old

Hi Diogo,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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Quick Responses
December 8, 2020

I was very pleased with the quality of the companies that responded to my BARK inquiry as well as how quickly they responded. I was able to hire a company in only a couple of days. Very happy with the process!

Date of experience: December 7, 2020
Bark T. Bark Rep
over a year old

Hi there Susan,

Thank you for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team