Bark has a rating of 3.1 stars from 1,643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
The credits purchase scheme is terrible. You buy credits to find jobs. And when you try to contact the jobs, they were already done, and you keep losing your credits. I requested a refund and they denied. Terrible business. They're the only ones profiting. And the jobs are very low paying tasks. I'm starting a charge back.
I have contacted to Bark.com once and I buy the credits from them for $132.00 and I got 100 credits, I use all the credits but non of the customer gave me the job to do because they not feel secure because of bark.com, then Bark.com return my credit and this time i contacted 5 people only 1 responded me back but in the end did not provide me the job to do, I called bark.com and they said we only return the credits one time whether you contacted by the clients or not and that means I wasted my time and money on Bark.com.
These are scammers, they get your money and does not provide you the right client, they only say they will do but they do not, I have really bad experience with them, Never going to trust them again.
Hi John,
We're very sorry to hear that you've not managed to secure business through Bark.
We want to help every professional on Bark to secure business through our platform however ultimately the decision doesn't lie with us but with the customers who decide who they engage with or hire. Additionally, customers can sometimes be hard to reach.
We've got 1000's of professionals on our site that use successfully use Bark, so it certainly works.
Lead generation is competitive and it isn't for everyone. That said, let's see if we can help turn things around.
Please contact the team via phone or email: team@bark.com.
I hired Paul, from Adessia Painting, to fix and paint my living room and master bedroom, all in short notice, and the result was excellent.
He is very experienced and likeable. The job was done on time and on budget.
It was a good experience and I hope to bring him back again.
Hi José,
Thanks for your review.
It's great to hear that we could help connect you with a professional through the platform.
Kind regards,
The Bark Team
Bark is a Scam I spent over $500 Dollars on Bark.com. I purchased the leads it was 121 customers only Three respond. The Customer on The site are not real customers. I've called and text no answer. BOYCOTT BARK, I will leave review on YouTube.
Hi there Wilma,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I have communicated with Bark.com about unlicensed Private Investigators advertising on their site. And they responded it is not their job to do so. Private Investigators get private information from their clients, like date of births, address, name, ss numbers etc. an unlicensed Investigator could be a scammer trying to get your info. Bark.com is not responsible if this happens, but they allow ANYONE to advertise they are a Private Investigator. See video below about unlicensed IPrivate nvedtigators.
https://youtube.com/shorts/uIgn3h4jmTs?feature=shared
Hi Alfredo,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Have made two inquiries using this platform, one for a gate installation to complete my fence and another for quotes to finish my attic. Have not received any responses or quotes and it's been a month.
Hi there,
We're sorry to hear that you did not receive responses.
We tried to reach out to you directly however we received no response.
We would advise placing a new request with more details to help professionals know how they can help.
Kind regards,
The Bark Team
Found Animals at home to cremate my pooch privately. They were very thoughtful and attentive and even came to pick her body up on Sunday and brought back the ashes 2days later. I felt safe to leave my beloved dog's body with them. Thank you Animals at home.
Hi there Kazuki,
Thanks for your review,
We're glad that we could connect you with the right professional for your beloved pet at this difficult time.
Kind regards,
The Bark Team
Business owners stay away from Bark.com- it is an absolute rip off and scam. Leads are false/fictitious and uncontactable everytime and they refuse to refund. Don't believe them they are stealing your money by not providing any real service or lead. The customer service is beyond horrible. After I explained to Sam at Bark, that I was called crude names by a lead who had NO interest in me contacting them rather than solve the probelm he deleted my account won't refund my money for the credits I had just purchased. AND I was HIGHLY rated on their site with reviews.
Hi Jody,
Firstly, we do not have fake leads. We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. We can't return credits where the customer hires another professional or chooses not to contact you as we are merely a marketing platfrom and not an agency.
According to our records, we had received complaints from customers that you had taken funds and not finished work agreed and legal proceedings had begun. You were also verbally abusive to our staff - including a senior member of staff Sam - which is why your account was deleted.
We do not tolerate abuse of our platfrom in anyway, and this is why we are no longer able to work with you or your business.
The Bark Team
Bark has lied to sitejabber to try and have my negative review of their mass unsolicited email spam. They claim I have no order ID to try and have the review taken down. Of course there is no order ID as they sent me spam. The company is obviously very dishonest and likely has MANY more negative reviews than are shown.
Hi Tim,
We are sorry to hear that the leads we have sent you weren't of interest. We requested the email address that you were receiving them to so that we could stop further emails coming your way, but you refused to provide these details.
Our marketing team reaches out to new businesses when we receive requests for certain sectors or in certain locations that we may not have many professionals to currently fulfil. We offer a first lead for free for our service, however if the business is not interested, they can always click the unsubscribe button at any time to stop emails being received.
Our marketing team finds email addresses for businesses from their websites, and this is information that is in the public domain.
Kind regards,
The Bark Team
They are spammers who scrape email addresses and send out mass spam, avoid at any cost. A google will find many complaints about their spam and shady business practices. When you confront them they just lie and try to have your review removed to hide their actions.
Very happy with the way they listened and conducted themselves.
They assessed our roof problems and provided costed options for our consideration and delivered successfully and on time with a 30 year guarantee
Hi there Brian,
Thanks for your review,
It's great to hear that we could help connect you with professionals who could help.
Kind regards,
The Bark Team
Great to be able to give a brief outline of specific work required. Although both have visited the site, at present only the painter has given me a quote for the work. The electrician has to perform more thorough investigation prior to giving a quote. The response was very speedy in both cases, and both visited the property within a week ( which with Covid 19) was very good. Fortunately the work required is outdoors, and therefore did not pose any risk.
Hi there Liz,
Thank you for your review,
We're so glad to hear that we could connect you with professionals who could help.
Kind regards,
The Bark Team
Contacted bark for Wills and I was sent a list. I contacted one Solicitor and never had any reply. Since then I have been sent several emails asking for reviews, which I did, but they are still harassing me for more reviews. I have asked them to not send me any more emails but they are still coming. I do not recommend bark. Peter
Hi there Peter,
We're sorry to hear that we could not help you with your search. You may have clicked that you had hired someone which is what would have generated these emails.
We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time.
We hope that we can help you with your search in future.
Kind regards,
The Bark Team
Mike from M&M Gas arrived on time to perform a landlord's annual gas check. He was knowledgeable and
Courteous. We also discussed the future of heating systems with the introduction of new types of heating.
Hi Rodney,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Leads are too expensive and I have contacted clients immediately and most of the time clients do not answer or return emails or texts and still get charged the credits for it. Not worth my time or money.
Hi Lori,
We did reach out to you to try and help, however you did not respond to us.
Please email us at team@bark.com and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
I contacted bark.com recently, regarding the maintenance of my house roof gutters. Steve Rivest was interested in this job.He inspected the future work side the same day, and performed the actual work day after. He provided several pictures, before the work was done and after the job was finished. I paid him for the job the agreed price. Steve was very
Professional and explained all particulars of the job performed on site. I recommend Steve to everyone without any doubt. A few days latter Steve visited my sister in low house. She needed second opinion regarding her gutters condition. His opinion was honest, very professional, and free. Steve saved the home owner $1700, the previous company was going to charge for not needed work. I was lucky to meet Steve, and I hope there is more like him. I recommend Steve Rivest to all disappointed people, call him now.
Hi there Witold,
Thanks for your review,
We're glad to hear that we could help connect you with this great professional.
Kind regards,
The Bark Team
I had an Elite pro account to see offer a service. After a couple of month I realise that Elite pro was not what I needed and I asked to cancel my account.
I then got offered a free month, and as I did accept it I also ask that as soon as that month was finished my Elite Pro account had to be deleted.
What's next? They charge me again as if i never ask to cancel my account. And now they are telling me that they can not refund me the money.
Also, they would send you "match" notification, telling you that someone is interested in your service. I then use my credits (and you pay for them) to contact this potential customers, and the result is that what they were looking for doesn't match at all what you are offering.
Don't waste your time.
This people just wants your money!
Hi there Giovanni,
We're sorry to hear that you have had issues utilising our features.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
It made extremely easy to find a professional. Instead of you having to go out find them they come find you. I got very quick profesional responses and now is difficult to make a decision about who to choose for the job:-)
Hi there Maria,
Thanks for your review,
It's great to hear that we could help you with your search for a service provder.
Kind regards,
The Bark Team
Bark got me a great deal with the following. I asked for the best way of getting a good cleaning firm. They put me in touch with sues cleaning I met up with sue and we talked about the way I wanted things done. We came to a great arrangement and I have now a bit of a good result. The Staff are trained and a good deal was struck.
Hi Morris,
Thanks for your review,
We're so glad to hear that we could help connect you with Sue.
If you would also like to leave Sue a review, just login to your Bark.com profile and click on he profile page.
Kind regards,
The Bark Team
I have been with Bark for 2 weeks and have used credits for leads. I have had more unresponsive leads than secure leads. How is it that we use credits to contact leads but if the leads dont respond for communication, we still have to pay for it. The leads I have responded to was via Phone call (no answer), Text (no response) and email (no response). Then seeing the account close and I was the only seller to contact them. Seems very dodgy and not legitimate. I do not trust Barks service and professionalism. Poor customer services with no managers available to talk to.
Hi there Jason,
We're sorry to hear that you feel this way and have not had success with us as yet.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I was impressed with the quick list of options provided for my search of a DJ. The first contact was excellent and professional with what he promised to offer and I was satisfied to go along with him straight away.
Hi there Sam,
Thanks for your review,
It's great to hear that we could help connect you with a range of DJs who could help.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Emerson,
We're sorry to hear that you feel this way.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team