Overview
Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
This is company is a scam. The clients do not hire, and their customer support is rude and unprepared.
I bought 85 dollars in credit and I was not satisfied with the service.
They not only did not refund me but they closed my account.
I am very frustrated with this app.
Put a request on here on Saturday evening had a reply within the hour, arranged for a meeting the next day at 1 in the afternoon. Arrived and negotiated a price (practising social distancing) work started that afternoon.
Hi there Sarah,
Thanks for your review,
It's great to hear that we could connect you with a gardener so quickly!
Kind regards,
The Bark Team
Do NOT use bark.com
Do NOT use bark.com. Full of spams and cold leads. Rude call centre team gave different information each time I called. They say they monitor leads carefully yet for months false leads containing trojans have been posted and still continue today. I am self employed and have wasted £2000 on this site in the hope a lead would come to fruition. Not one.
Hi there Ian,
We strongly refute your claims made against our company.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Our Customer Success Team works hard to provide professionals with the support they require, but they must work within the policies of the company.
We believe that we can help you achieve a return on investment with us, so please do get in contact at team@bark.com for best practice tips.
Kind regards,
The Bark Team
IMO ITS A SCAM!
I dont think the 'leads' are genuine!
The 'money back' guarantee is a lie, they only give you credit to waste more time responding to so called potential clients that never ever respond!
Hi Hayley,
We're sorry to hear that you did not have success on our platform.
As we are an open public platfrom, all our leads go through a computerised screening system, however if there are any issues with incorrect information having been placed in the request we are able to return the credits for it so long as it is reported within a 2 week period.
We do not offer money back guarantees - the guarantee on our starter packs is for the credits returned of you are not hired using it. Please email us at team@bark.com if you would like further information about this.
We appreciate that is frustrating when customers don't reply, and whilst we do our best to prompt customers about responses from professionals, there is only so much was can do as a pay as you go introduction service. We did launch a Customer App a few months ago to help make the connectivity between Customers and Professionals better.
Kind regards,
The Bark Team
The team were very professional, polite friendly and helpful.
They even took away branches that were taken off prior to them coming to take the tree away. Very reasonable cost excellent service and would recommend.
Hi there Sally,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
The site Skillpages put me on blast when in fact I am a mother of several children and a hidding victim of DV. Skillpages put all my information online and I did not open any account with them and there is not way for me to reach them to have my profile removed. This is the evil and devils work of who ever is responsible for such a thing. Someone needs to go to jail for violating our rights to privacy like this and further victimizing me and my family. This site made contact with people on my list but I never opened an account with them I do have a relative Paula Jones who has victimized our family as well and I suggest she is responsible for all of this.
The 3 leads that I was able to reach out to were unresponsive. When asked to receive more contacts, I was given a free contact yet was not told it would expire. When I called about this issue I was told nothing could be done.
Hi Waleed,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Bark was really easy to use, and it worked well to connect me to businesses in my area. In less than an hour, I received information from several businesses, and I could choose the one that met my needs. I will definitely use Bark again.
Hi there Uttam,
Thank you for your review,
We're so glad to hear that we could help connect you with professionals quickly.
Kind regards,
The Bark Team
Fast and efficient. I gave my requirements and within an hour I had two applicants.
Bark also had a detailed history and CV of both candidates. I have since engaged both as contract cleaners, one for home and one for work. I am pleased with both and I would have no hesitation in recommending Bark.
Hi there Kay,
Thank you so much for your review,
We're so glad to hear that we could connect you with the right professional for you.
Kind regards,
The Bark Team
Hi there,
I want to cancel my elite subscription and delete my account but unfortunately you scamming people as you don't allow an option to do so under my account like any other subscription based service.
Please cancel this elite subscription I see no value in it it's just chewing my money for nothing!
Hi there,
We did try to get in contact with you directly to resolve this but we have not heard from you.
Please do email us at team@bark.com with your account details and we will be able to help.
Kind regards,
The Bark Team
I wanted to clean the whole back garden and put fences on. I advertised my job on Bark.com and within couple of mins David (the great guy) phoned me and in the next 15 mins, he came to look at the job. And amazingly within 3 days the whole job is done to the highest level of perfection. Very good man with a strong team. I would definitely recommend the website and it's professionals as well. 10 out of 10 to David and his great team.
Hi there Fazal,
Thanks for your review,
It's great to hear that we could help connect you with David so quickly!
Kind regards,
The Bark Team
Good range of contacts offered and I received a quick response from one of them. A visit was arranged the same day and the work was started that day and completed two days later.
I&T garden improvements.
Hi there Robert,
Thanks for your review,
We're glad to hear that we could help connect you with this professional so quickly.
Kind regards,
The Bark Team
They explained step by step what their company do how they operate and location, manufacturers they buy from, time line for work to begin and finish also cost. Most important they ask your vision for your home.
Hi there Benjamin,
Thanks for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
This companies leads are BOGUS! Don't waste your time or money. They reply with robotic responses when you need help. They don't take users suggestions into consideration. Forget about attempting to make a profit here the leads want to pay $10/ hour for $4 hours of work that's normally charged at minimum rate of $250. Support system is trash alongside their leads. BEWARE DONT WASTE YOUR MONEY
Hi there Corey,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Patrick from Righttrade roofing & building was excellent from the beginning he found out what I was looking for and gave me a fare price price for cleaning & clearing my gutters. He came on time & did a brilliant job even did the porch way guttering which I hadn't mentioned & fixed 2 areas of guttering at no extra cost, cleaned & took everything away. Would definitely recommend
Hi there Mandy,
Thank you for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Hi all I am new to bark and spent money on leads. I am at times the first person to reply BUT no clients answer the phone, reply to voicemails, texts or emails?
I have had replies on some BUT no replys have happened a few times and really eats away at your credits, which are roughly is 10£ a reply_ it is throwing money up the wall. Why would clients put out for jobs, you reply within the hour and nobody answers any communication?
I have since thought, maybe I was beaten to it? But I was the 1st to reply and after reading reviews on here, I am not the only person in this position.
Be careful, read the reviews before buying credits. I have also contacted the team at bark. I believe something should be in place that if no-body answer you get credited back after so many days as 5 tradesman could be doing this getting no reply, especially in the current crisis climate
Hi Gavin,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Absolute rubbish leads, not even legit, cost a forturne. I asked to be removed after my second automatic top up which was expensive and I never gave them the right to take that money. I then quit the site noting its a total scam, asked for my money back for the second top up and they refused to refund me, that was a lot of money to lose. Do not get sucked in.
Hi there Tina,
We're sorry to hear that you feel this way, but we strongly refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Oliver Reed removed a double bed from upstairs and took a single bed from downstairs and erected it upstairs. He was on time and did the job efficiently. He cleared up and all was left very good. I will have him again and highly recommend him
Hi Dorothy,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
The counselor was very good at finding out more about why I am... in a way, he translated Istoria's model in life history very well. Through the counselor's guidance, he found several issues that still affect me today. Istoria Project is a need for me.
Hi there Alberto,
Thanks for your review,
We're glad to hear that we could help connect you with a counsellor who could help with your needs.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Thank you Bark for putting me in touch with the wonderful Norman and his lovely wife from Fork and Nice. I contacted them with just one weeks notice and was blown away by the professional service they provided as well as the most delicious menu they laid on for my moms 80th birthday.
We highly recommend them for a very professional service.
Anthia Dixon and family
Hi there Anthia,
Thanks for your review,
It's great to hear that we could help connect you with Norman.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team