Overview
Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I have spent nearly $2k with Bark over the last 2 months. Nearly every lead provided is completely fake. Rarely a response to email, multiple phone calls or their internal messaging system. Disconnected phone numbers, hang ups, etc. On the rare occasion that someone does answer their phone, they have no clue what I am talking about, say they are not ready yet or they hired someone long ago. Approximately 80 leads purchased and I have about 5 legitimate leads - 2 were free. Even the legitimate ones are reluctant to spend ANY $$. I am hoping to close just one or two of these leads so I can come close to breaking even. Not very optimistic. I found a way to use Bark for free recently. Far less volume but... It's FREE! They can keep my 97 credits remaining, I am done shoveling my money to them.
Had my entire house cleaned after having a new bathroom and also work done in the kitchen. The house was a mess! But after an evenings cleaning for a very reasonable price the house is looking as good as it's ever done. Highly recommended.
Hi there Andrew,
Thank you for your review,
We've glad to hear that we could connect you with this great cleaning company.
Kind regards,
The Bark Team
The leads do not exist. The clients do not exist. The contact details do no exist. All you professionals out there do not waste your hard earned money. There is also another similar site called Bidvine using the same scam!
On the consumer side, my elderly Mother used Bark to find someone to landscape her garden. They took a £250 deposit and disappeared. The best thing to do is use people who have worked for someone you know rather than these job sites.
Hi Jasmine,
We do not want customers to have a negative experience with us, however we strongly refute the claims you have made against our business. We reached out to you to try and resolve some of your issues but you did not respond.
All our leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We also earn no commission or funds from repeat business.
We regularly received great feedback from both customers and service providers and we're very sorry to hear that this has not been yours or your mothers experience. Whilst we are merely a marketing platform we do remove professionals found to deliver bad work - please email us at team@bark.com to report this company to us.
Kind regards,
The Bark Team
I am getting the most ridiculous requests for our company's services. All through lockdown we are being asked for DJs, Magicians and acrobats to come to kids parties for 1 or 2 hours. Yes we are an entertainments company but never in all the years of working are we asked for such random services, especially in the Covid situation.
It definitely makes me think they have a computer sending regular fake requests to clients.
As soon as I see Bark in my inbox it's now immediately deleted
Hi Eoife,
We are sorry to see that the leads we have sent you weren't of interest, we did reach out to you to stop anything further being sent to you but we did not get a response.
We reach out to new businesses when we receive requests for certain sectors or in certain locations that we may not have many professionals to currently fulfil. We offer a first lead for free for our service, however if the business is not interested, they can always click the unsubscribe button at any time to stop emails being received.
Our marketing team finds email addresses for businesses from their websites, and this is information that is in the public domain.
Kind regards,
The Bark Team
Follow my lead is a very informative and caring trainer. Laura has made the entrance of my new pup Sophie a very large german shep lab mix at now 32 lbs. I was overwhelmed and Laura came to my rescue. I love my pup
Hi there Merrile,
Thanks for your review,
We're so glad to hear that we could help connect you with Laura.
If you would also like to leave Laura a review, just login to your Bark.com profile and click on his profile page.
Kind regards,
The Bark Team
I replied to a quotation request and the customer? Sent over a plan of works once you opened it, it asked you to sign in to you your email account to access the document! This i unfortunately did then the document doesn't open and they have now got my details.
BARK should make sure that all there leads are viable and not put companies at risk with these type of false adverts.
I would infact say they are breaking the law and they sould be held accountable for the dater breach.
Hi there,
We did try to help resolve the issues you had encountered but we did not hear back from you.
We're sorry to hear that you received this lead. All leads are screened by an automated system, but sometimes issues will occur which is why we have a credit return policy which covers issues such as this. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and are instead an open public platform that provides contact details for enquiries placed with us.
Please email us at team@bark.com if we can help any further.
Kind regards,
The Bark Team
Do not get involved with bark to try to get clients. They immediately put you into auto pay and charge you way more than you agreed to I had no idea when I signed up there was no clear indication that I would be in some kind of continual auto pay for every lead I looked at now I'm fighting them on charges I did not agree to
Hi there Angela,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
All professionals can choose whether or not they wish to partake in Auto Top Up, and you can control this feature from the Credits page of your account.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
We paid for the initial credits. None of the leads turned into any legitimate opportunities. When advertising a money back guarantee, what is not explained is that you will receive credits returned to you not your charge. You also have to wait 7 days to file any refund request. You will also instantly be charged a greater amount than initially paid when you use your credits. This charge will occur without your authorization and will not be refunded.
The company is located overseas. When you phone the company, your phone service provider will charge you for the call. No dispute opportunities are offered. You will be told no monetary refunds are given. They will give you a refund in the form of useless credits.
Very unprofessional. This is a scam.
Hi there Emmitt,
We're sorry to hear that you have not had a positive experience using our platform however we strongly refute your claims made against our company.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Our Get Hired Guarantee clearly stipulates that this is the return of credits if no leads are converted on purchase and in the Help section of your account.
We believe that we can help you achieve a return on investment with us, so please do get in contact at team@bark.com for best practice tips.
Kind regards,
The Bark Team
Needed to find an engineer within the area to supply and install Air Conditioning. The site provided contacts for me and as such iwas able to get together a couple of quotes and have scheduled the work based on this site. Very pleased overall
Hi there Anthony,
Thanks for your review,
It's great to hear that we could help with your search.
Kind regards,
The Bark Team
This website has faked people; they get contact numbers of people who never ask for any services, but they use their contact to let people who provide the service pay money for buying credit; with my experience, after I purchased the credit and started to call the people who should they post to ask for my service over ten people I called and all of them between no answer or they didn't need any service bark website steal my money and refuse to refund it also the customer service person of them very rude
Hi Amira,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I find that Bark.com is a very reputable company. I am the owner of Base Mountain Renovations, I am based out of Surrey B. C. Canada. I have read reviews of Bark.com bad and good the comments of companies that are saying the bad reviews. I have to disagree with there comments, Bark has given us leads in the lower mainland we will use Bark.com in the future.
Hi there,
Thank you so much for your review,
It's great to hear that we have been able to help your business grow in Surrey B. C. Canada!
Our Customer Success Team is always happy to help should you need to reach out to us at team@bark.com.
Kind regards,
The Bark Team
We were looking for fencers to come and replace panels in my Father's fence, some of which had blown down. We put the details up on Bark and within 3 days we had arranged 3 quotes.
The contractors submitted their estimates and we selected one.
Very smooth
Hi there Mike,
Thanks for your review,
We're so glad to hear that we could connect you with a great fencing company.
If you would also like to leave the company you hired a review, just login to bark.com account and click on their profile page.
Kind regards,
The Bark Team
Quick done as wind damaged fencing well pleased with work carried out quick and efficient came 9b monday to give me quote i accepted work done today friday work done top notch also put a bolt on the gate what else can i say would recomend this firm
Hi there Hillary,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
They don't verify the leads before asking you to pay for it. They will not refund credits if the phone number they provide rings, even if no one will ever answer.
Many of the leads don't answer al all. So you really gambling by using Bark.
Hi there Jacob,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Roof clean delighted to access this website to obtain a cleaner. Very easy to use the cleaners contacted me eventually I chose the cleaner which suited me. Then went ahead with the procedure was very happy with Ken and his work.
Hi Elmear,
Thanks for your review,
It's great to hear that we could connect you with a roof cleaning company who could help.
Kind regards,
The Bark Team
I received two quick responses that were from the same company. I didn't go ahead with the quote as the various amounts quoted differed as the conversation developed. As a consequence, I was a bit confused and decided not to proceed.
Hi there Conor,
Thanks for your review,
It's great to hear that we could help connect you with professionals who could help.
It's important to feel comfortable with a quoted price, and so we would always recommend viewing all options before choosing the professional.
Kind regards,
The Bark Team
We need to know budget and when they wanna start their project. It's not fair to waste points on someone who wants to start tomorrow or doesn't have money. We have 9 credits left now and they want us to buy more credits. We have not received one job. Waste of time and money! Buyer beware!
Hi there Jonathan,
We're sorry to hear that you have not found our platform useful for your needs.We tried to reach out to you directly however we received no response.
We request various forms of information and allow all professionals to see all details (excluding contact details) before purchase to help them choose which leads are best for them.
We would be happy to help you make the the most of the platform - please email us directly at team@bark.com.
Kind regards,
The Bark Team
I just sent them a email.
Hi, I have been sending out Responses, Emails and Phone calls and I have YET to receive ANY Replies!
I may have share my results on social media. So far it has been a horrible experience. Once my "Points" run out, I am done.
Regards,
Eddie Connell
EWC Designs
http://ewcdesigns.com
Hi Eddie,
We can see that we did respond to you on the 5th November and it seems you had your issue resolved.
If we can help any further, please email us ta team@bark.com.
Kind regards,
The Bark Team
I responded to a pitch by a contractor who approached me after I recorded a need with Bark. I accepted his proposal subject to a central condition, vital to its success. I had a serious problem with him after he brushed aside my request that he should remedy work which totally failed to achieve its main purpose; Bark listened to my account of my dissatisfaction and published it
Hi there Kieran,
Thank you so much for your review,
We'e very sorry to hear that you had this experience, however we're glad to hear that we could help remedy the situation.
If we can help any further, please email us at team@bark.com.
Kind regards,
The Bark Team
I had a plasterer from your site I had him twice before so trusted him the third time he asked me to transfer 170 pounds for materials and never done the job or refunded my money. Beware of this man and never give or transfer money to him.
Hi Maureen,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Michael,
We're sorry to hear that you have not had success using our platform. We did reach out to you to try and help however you did not respond to our message.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
To clarify our role, we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
Should you like to speak with us about your account, please email us at team@bark.com.
Kind regards,
The Bark Team