Overview
BannerBuzz has a rating of 4.1 stars from 1,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
BannerBuzz was careful about getting it correct. They delivered a quality product for a reasonable price.
Second order here. Uploading/design, confirmation, and shipping was all done very quickly and as specifically requested.
They did our business cards fast, efficiently, and exceeded our expectations! We will use them again!
Great customer service, i flubbed the shipping and they fixed it ASAP! Easy to use, love it. Thanks!
It was good. A little confusing when it came to my payment with pay pal so I used Apple Pay and it worked out fine after that.
So far I have had nothing but great service and quality products from BannerBuzz. I will continue to use you. Thank you
Love BannerBuzz and what you guys do. Great quality.
I love the 3'X2' banners, they are perfect size for my club. Great quality, thank you
I didn't receive my item - online chat does nothing. I would recommend taking your business elsewhere.
They don't deliver what they promise
This was our first time using Banner Buzz and the process was simple and easy. Looking forward to partnering with them again.
Thank you for your feedback! We appreciate your comment about the simplicity of our product or service. We strive to make things straightforward and user-friendly for our customers. If you have any suggestions on how we can further enhance our offerings, please feel free to share them. We value your input and are always looking for ways to improve.
Beautiful! I ordered 3 window screens for car back windows. They are beautiful! Great price. Quick shipping. So glad I found BannerBuzz.
Easy ordering process and great prices!
I hadn't thought of using banners instead of poster until I saw the price for the banners... I had to give it a try and they turned out great!
Thank you, Kayla, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
You nickel and dime people - you say free shipping - but it's not. That's not cool.
The banner turned out very good.
Dear Olivia,
We sincerely apologize for any inconvenience caused. We would like to inform you that in order to qualify for free shipping, your order must total at least $99 or more. This requirement is clearly outlined on our website and in the terms and conditions associated with each coupon code.
We regret that this information may not have been effectively communicated to you, resulting in your dissatisfaction. We genuinely hope that the product exceeds your expectations, and we appreciate your understanding.
Thank you for your patience and continued support.
Best regards,
BannerBuzz
You will not get your package from them hundreds of customers affected. Do not use them if you want your package.
Excellent customer service. The staff reworked the graphics on my banner, with an outstanding product.
Excellent customer care; design team very responsive; delivery before time; excellent overall experience
5 star
Great experience from beginning to end. The design crew was very helpful and prompt and their responses. Good value great product.
Easy to find, setup, design and order.
So far so good. Although it took a bit of time to get the proofs where I wanted them to be, once it was right the product came quickly.
Very nice chat agent
Product gets stuck coming in and out of base, which is a pan
But the printing is bright and really nice
If you make some what complex designs and are familiar with the process, you may not get what you expect. I did my designs with Corel I've been using it for 30 years. I've been in and around the printing business for almost the same period of time. So if you understand what the differences between full White and a white background are, and your design, in my case it was a vinyl decal for a sailing yacht, then you may be disappointed when you receive a product that is not full White on a clear product so the surface you place the decal on the color of that substrate shows through where you expected White. And on the other hand, being given a product with a white background when you wanted full White and clear background, so the end result does not look as professional. Or as you/ the artist intended. I am mostly disappointed in that when I pointed out the error on my first order they had no intention of correcting it and even told me they were unable to do "full White". I still needed two more pieces to complete the project. I assumed that after talking to them so many times that I would be able to at least get these last two pieces as I expected. I decided against my better judgment to give them a second chance. So this time with ordering a clear decal with full White... no full White and this time completely clear so the substrate it was being placed on, its" color shows through where the design should be white. I know I'm rambling, and I also know that those that don't understand the process or created their design on the bannerbuzz platform me not ever know the difference. The problem with me is I do and I know what I expected to be the end result. So now when I have to look at it on the yacht I cannot unsee it and it makes me ill. The quality of their product is just fine. They're pricing is very fair. But if you want it perfect, you may want to try elsewhere.
Dear Rob, thank you for your time and patience we really appreciate it here. We would like to share that in your previous order as per your request we have made the decal with no white ink. In your recent order, our designers suggested you go with full white ink which makes all the colors in the artwork visible. So, according to that both of your orders were made after your approval and as per your request.
We have reviewed your issue again to confirm that we did not overlook anything that might support a more favorable resolution. Regrettably, there is nothing we can add to what has already been stated in our previous correspondence. Also, according to your artwork, if you still wish to make it correct you can connect to our customer support team by explaining the specific and exact requirement you need, and then place the order.
Although we empathize with your situation, we are truly unable to assist you further in this regard.
This product was wonderfully made it was impressive, and made a statement to all clients that stopped by our display
Everyone is very helpful. If you have never done your own sign before they walk you thru step by step.
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Helen, we apologize for the negative experience you had with us. Our goal is to always deliver products on time and provide efficient service to every customer. However, upon checking the order details, we can certainly understand your concern. This is not the experience we want our customers to have at BannerBuzz. Your feedback has been shared with the relevant team and they will be in touch with you shortly to provide the best possible resolution.
Furthermore, we are a global business. It cannot guarantee where the production will happen for each product and order. Your order may be manufactured in the United States or abroad. The same is mentioned on the website.