Overview
BannerBuzz has a rating of 4.1 stars from 1,140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
As a long-time and repeat customer, I can truly say that BannerBuzz has always provided us with great quality products that arrive on-time or earlier than expected. We had one recent issue with a part of our order missing and their customer service got a replacement sent out immediately. I recommend BannerBuzz to anyone who needs quality event displays that won't break their bank account. Thanks!
Ordered a wheel out sidewalk sign, or so I thought… apparently it defaults to "graphic only" which doesn't make any sense why it would do that. So, you have to catch it, and I did not. So, I ended up paying over $200 for sign graphics that I can get for $20 for the identical quality from someone local. I'd be fine if the graphics were not over priced cheap crap, because I do put partial fault on myself but why should I click on something I want and it default to a partial product? I was offered no help
Hi Matt, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I liked being able to use a basic design and personalize it to meet my needs. I liked that when it came time to proof the Art department asked if any changes needed to be made with one of the colors. I was so thankful, because I had missed one small detail. It made the cards look so good.
You should also know that the "billing" section of payment should accept P.O. Boxes. I was forced to enter the shipping address. I receive my credit card statement at my P.O. Box. That is one broken thing about the website. Design process was good. Payment not so good. Thank you.
Thank you for sharing your feedback with us. We understand how important this is, and we will certainly look into improving our payment system to better accommodate such preferences in the future.We’re glad to hear that you found the design process to be positive, and we appreciate your understanding regarding the payment issue. Your input is valuable as we continue to enhance our customer experience.If you have any further questions or concerns, please feel free to reach out. We truly appreciate your business.
I ordered my banner and when there was a problem with delivery I called immediately and spoke to many people.
I was promised delivery on April 4th by End Of day.
That was stated in an email from Banner Buzz.
Not the best experience.
They may make a great product in great quality but if not delivered on time BIG Problem.
Hey Martin, We’re sorry for the inconvenience caused and truly appreciate your patience. We always aim to provide efficient service to every customer. As our team has already reached out to you, we wanted to confirm that a refund request has been submitted on your behalf. It will be processed within 2 business days, and depending on your bank, it may take up to 7 business days for the amount to reflect in your account. If you have any further questions, feel free to reach out—we're here to help!
Paid for expedited shipping. Arrived one full week later than the promised ship date. Needed for a trade show. Missed it. Called and was told by banner buzz that it was a fed ex problem and that they could not help me.
Hi Susan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Banner Buzz kept me in the loop every step of the way when it came to making sure the quality was what I wanted. It really means alot. This Banner is the start of our non profit cosplay group! It will mean we can stand out and advertise more during events we are apart of. Our first one is to raise money for the Ronald McDonald House and it means so much we can do it with an amazing banner.
Hey Tiffany! Thank you so much for sharing your incredible story! We're truly honored to have played a small part in helping launch your nonprofit cosplay group with a banner that reflects your passion and purpose. It means a great deal to us that you felt supported throughout the process—we believe every detail matters, especially when it’s for something as meaningful as your first fundraising event. Wishing you all the best at your upcoming events! We're cheering you on and look forward to helping you stand out even more in the future.
- Visit Website
- Suwanee, GA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!