BannerBuzz Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The flag I received was the wrong color it was supposed to be a Red Flag. I placed a new order.
BannerBuzz was efficient and great to work with! Made the process very easy.
Hey Ashley! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The artwork I sent looked amazing on the signs and business cards. Highly recommend!
My order was completed swiftly and correctly and for the best price I found in a while.
Hey Adrienne! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process was very easy and straight forward! BannerBuzz also gave quick responses throughout communication.
Hey Sophie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I promise you that BannerBuzz will screw you over. They will ship damaged product. Give you the run around for weeks. They will do everything they can to keep your money even after you have broken product shipped to you. After you manage to get them to ship you another round of product. It will be different material, color or same issues will exist. You need to charge back the funds through your credit card company just to get your money & your event will be missing banners. I promise you, this company does not care about you or quality in any way shape or form.
Hi Carl, we sincerely apologize for the inconvenience this has caused you. We certainly understand this is not the ideal experience and the level of service that you'd expect. Regrettably, we are unable to locate your order from the available details. We request you to raise a ticket from your Bannerbuzz account and address it to the Brand Management Team. Rest assured; we will check and get back to you as soon as possible.
Except for having to complete this survey, it was a good experience
Hey Dan! Thank you for your feedback! We’re glad to hear that you had a good experience with our quick service. Your satisfaction is very important to us, and we appreciate the time you took to share your thoughts. We understand that completing surveys can feel like an extra step, but your input helps us improve and serve you better in the future. If there’s anything else you’d like to share or if we can assist you with anything, please don’t hesitate to let us know. We look forward to helping you with your next project!
We've been getting custom vinyl banner from Bannerbuzz for years and they come out great every time and for a very reasonable price! The team is terrific about reviewing our artwork and sending feedback to ensure the graphic is just right.
Hey Sheila! Thank you for your feedback! We're so happy to hear that you've been consistently pleased with your custom vinyl banners and the service you've received over the years. It's great to know that the team has been helpful in reviewing your artwork to ensure everything is perfect. We truly appreciate your loyalty and look forward to continuing to provide you with high-quality products at great prices!
Always have a great experience when I order from Banner Buzz!
I've ordered from Banner Buzz for several years and it was great. This time the cards were just Thrown in the box not shrink wrapped. Not too happy this time especially when we ordered over 5000 cards!
Hi Karenann, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It was nice to get a proof before printing just to make sure we got it as we wanted. It came in at a reasonable time and it looks great!
Hey Angie! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Site is easy to use. It would be great to be able to upload custom backgrounds, though. Product is high quality and assembles/breaks down easily. I would definitely order from them again.
Hey Doris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Site is easy to use. It would be great to be able to upload custom backgrounds, though.
The order process was easy. The designer that helped with the proof was responsive.
Hey Meka! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Our organization needed something fast and thorough. I know people say you can't get cheap, fast and good… but you all did a really excellent job and delivered all three!
Hey Charlyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
BannerBuzz sent me the banner I first ordered. The artwork approved showed 6 grommets but the banner they sent only had 4. They immediately acknowledged their mistake and sent me a corrected banner quite quickly. Great integrity.
Hey Laurence! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The staff was very friendly and quick to respond. The window signs I ordered came out perfect.
Thank you, Sou, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Trying BannerBuzz out and we love the quality and turnaround!
Hey Melissa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a good experience ordering. I was ordering a gift for a friend and I was a little worried on how it may turn out and I'm really happy with the out come.
Great product and service! I am thrilled with the final product.
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered several items off here and have yet to be disappointed. I get nervous about the shipping because it does take the full shipping time estimated. But it is worth it, items are packaged great and look amazing.
This banner is beyond my expectations. I hunted online for an affordable quality banner but the prices were crazy out there. I happened upon Banner Buzz and took a chance and WOW am I glad that I did. I purchased a double sided banner for our charity event and it was VERY affordable. Thank you for making a quality product at an affordable price:)
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Thomas! Thank you so much for your kind words! We’re thrilled to hear that you're excited about the flag. If it meets your expectations, we’d be grateful for your recommendation to others. We always strive to provide great quality and service, and we appreciate your support. If you need any assistance or have further questions, don’t hesitate to reach out. We’re here to help!