BannerBuzz Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to use and convenient. No issues. Shipped quick and matched what I ordered
This was our first experience using BannerBuzz and we were very pleased with the service, the product and the quick delivery. We'll use them again and highly reccomend.
Hey Sue! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The design team at BannerBuzz communicated quickly about the resolution of my image and worked with me to get a great product! Their customer service was top-notch! I will be using them for all of my graphic needs!
Hey Leslie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
In short, we thought never received the banner that we ordered, so our experience was poor. However, upon further investigation, found out we did indeed receive the banner and it had been misplaced by an employee. The banner is great, exactly what we ordered and their response time was super quick to resolve. Thank you BannerBuzz for helping us to figure out what was our mistake to begin with.
Hi Teri, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Excellent design and great quality of product. Will use them again.
Hey Tim! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order. Great service. The quality of the banner is amazing! Exceeded expectations. Thank you.
Hey Jennifer! We are delighted to hear that you are pleased with our ordering process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product, fast turn around, great experience. 10/10 recommend.
Hey Becca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent - highly recommend! Not a fan of having to type in more than 50 characters in this box however.
Hey Byron! Thank you for your review! We’re delighted to hear you had an excellent experience with our communication and quick turnaround. Your recommendation means so much to us! We understand your concern regarding the character limit and appreciate you sharing this feedback—it helps us improve. If you need any further assistance, feel free to connect
Poor, not resolved - please call me, package shipped to the wrong location. Me
Hi John, we sincerely apologize for the inconvenience caused. Upon reviewing your order details, we found that the product was delivered to the address provided at the time of purchase. Rest assured; our team will reach out to you soon to address your concerns.
I have 3 years in a raw using BannerBuzz for my Step and Repeat banners, design and production, high product quality and excellent customer service
Hey Gerardo! Thank you for your kind words and for being a loyal customer for the past three years! We’re delighted to hear that our Step and Repeat banners have consistently met your expectations in both quality and design. Providing excellent customer service is a top priority for us, and your feedback motivates us to continue delivering the best experience possible. We look forward to assisting you with your future projects and appreciate your trust in us.
Helpful, prompt and quality product. Very happy and will be back for more!
Hey Teri! Thank you for your review! We’re thrilled to hear that you found our service helpful, prompt, and that you’re happy with the quality of your product. Your satisfaction means the world to us, and we’re so grateful for your support. We can’t wait to serve you again in the future! If you need anything, please don’t hesitate to reach out. Thank you for choosing us.
I love this company. So easy to work with and GREAT PRICES. I am a returning customer and will be back for more!
My table runner came out exactly how I'd hoped! It shipped right on time as well!
Hey Amanda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I truly think BannerBuzz is a great company. The amount of care and professionalism the team provides is great. The team makes sure they contact you, if not through text, email, and phone calls, to make sure your items are to your standard. Lastly, they are very quick in delivering. I purchased the 8ft x 8ft for different work events, and it's come in before the estimated delivery date. Highly recommend BannerBuzz.
Hey Naomi! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing top-notch care and professionalism, and it's fantastic to know that our efforts to communicate and ensure your satisfaction resonated with you. We’re also glad to hear that your 8ft x 8ft banner arrived ahead of schedule and met your expectations for your work events. Your recommendation means the world to us! If you need anything else in the future, don't hesitate to reach out. We'd be happy to assist you again!
Great experience. They have many banner sizes to print, and you can customize the size. There are many printing options and features.
Hey Sonali! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very easy to work with, quality is top notch, & turnaround times are fantastic.
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
BannerBuzz has good customer service and communicated very well with me through out the entire process of their service. Thank you!
Thank you, Sharnae, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
My order got placed, " on hold," four days after the fiasco of the artwork "need approval." 8 emails and three chat sessions to "give approval. Over 20 emails, 4 chat sessions and 2 phone calls to clear hold, only to learn day of delivery, the order was still "on hold."
A 2 hour phone call to cancel order and get a full refund.
Hi Doyle! Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delays and miscommunication regarding your order. Your feedback is valuable, and we will review our processes to ensure such situations are avoided in the future. If there is anything further we can do to assist or make this right, please don’t hesitate to reach out to our team. Thank you for bringing this to our attention.
I am hooked on BannerBuzz for all of our marketing materials
Hey Robert! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy so far. I will be a dedicated customer. Great value all the way around.
Designers were easy to work with changes. Quick turn around.
Hey Shannon! Thank you for sharing your experience! We’re delighted to hear that the process was easy and that our designers made it seamless to accommodate changes. A quick turnaround is always our goal, and we’re glad we could deliver for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
They are great communicator making sure I understand/happy with how the process works.
Thank you, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lauren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!