The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I had to re do and re do the ordering steps due to not being able to choose the vinyl material and at the end I still wasn't able to choose the correct one.
The prints you offered never loaded on to the canvas.
Once again I utilized the services of BannerBuzz and was not disappointed. My Banner is pristine, sharp and could not be more professional.
Hey Jack! Thank you for your feedback! We're thrilled to hear that your banner exceeded your expectations and met your vision with professional quality. It's always our goal to turn ideas into masterpieces, and it’s gratifying to know we’ve succeeded again. We look forward to assisting you with more projects in the future. If there’s anything you need, please feel free to reach out.
For the price it's a solid banner can't ask for much more. Quick delivery.
Website n price seem solid, can't say much else till I see the quality of the banner.
Banner Buzz is a fantastic way to advertise your information.
Hey Dallas! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality and shipping as always! Thank you so much!
Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Shape options are awesome, the review of design process was swift as was printing and delivery. Price couldn't be beat. Will definitely order from Banner again.
Thank you, Merlin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy to navigate! Easy to order, fast completion and delivery.
Hey Randy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good each time great quality correct size no problems have ordered several times
Hey Brigett! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good prices and turnover time was fairly quick. It worked great for my craft fair.
Hey Noreen! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second time ordering from BannerBuzz. Great service as always!
Hey Tyler! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent experience love my signs and business cards will continue to order from here for my business!
Hey Leonora! Thank you for the feedback! We're thrilled that you're pleased with your signs and business cards. It's always great to hear when our products help support a business, and we’re grateful to be your choice. Looking forward to many more orders with you!
3 years ago I chose to try Banner Buzz and I'm so glad I did! I order banners and frames, and have ordered new banners each year since.
The website is super user friendly, and the turnaround time is really quick! Great quality banners! Will continue to use Banner Buzz!
Hey Deanna! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
They were very helpful when I was worried about getting it in time. Not only did they get it to me in time, it came 3 days early! And the quality was wonderful.
Thank you,Jennifer,for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
High quality banners & flags, but the shipping is expensive!
Hey Kevin! Thank you for your positive feedback on our selection, quality, and pricing! We’re thrilled that you’re pleased with the banners and flags. We understand that shipping costs are an important factor, and we’re continually working to provide the best value across all aspects of your order. If there’s anything else we can assist you with or if you have further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again!
BannerBuzz has been great with everything! Highly satisfied with quality, pricing, the design team, and cust service. They were very helpful and honestly, really great prices!
Hey Naomi! We are delighted to hear that you are pleased with our service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The banners came out beautifully! Thoroughly impressed with pricing, product quality and customer service! I will use BannerBuzz again for sure. I rarely recommend to others. However, I won't hesitate to recommend the services and products to others.
They seemed to be responsive with edits to the proof but even with going back and forth with color clarifications, the blue was nowhere close to what I was expecting.
We are sorry to learn about the inconvenience, Karina! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
A little unclear the requirements for my upload and what the size of the lettering will be before purchase
The 22 x 28 was taller that 28 inches and we had to trim it up. We should not have to trim your work right? :(
Thank you for your feedback regarding the sizing of your handbag posters. We sincerely apologize for the inconvenience of having to trim the posters yourself. This is certainly not the experience we aim to provide. We strive to deliver products that meet your specifications exactly, so we understand your disappointment. If you need assistance with this issue, please don't hesitate to reach out. We're here to help.
Horrible for the customer that didn't get there banner on time
Hi Taron! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Easy to navigate once you get hang of were everything is placed was able to connect with a designer for help.
Hey Judith! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Answer: Absolute scam. It is based in India and the quality differed from the UK standards. Had an absolute horrible experience with them. Avoid at all cost
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: No, they never recorrect order or never help you in getting it right. They will leave you in a limbo after the product is delivered, for me they did not provide any instructions and spending hours over phone, chat and email support thee refuse to give any instudtions and asked to figure it out myself. Now i am in loss of over $6500 :(
Hi Eren! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.